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  • 07 Dec 2016
  • HBS Case

Why Millennials Flock to Fintech for Personal Investing

Millennials are disruptive bunch. The first generation to grow up with the internet, consumers born after 1980 are used to relying on technology and engineering to do almost everything—including shopping (Amazon), listening to music... View Details
Keywords: by Michael Blanding; Financial Services
  • April 1993 (Revised December 2001)
  • Case

General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (B)

By: F. Warren McFarlan and Katherine Seger
Designed to look at outsourcing from the perspective of a major computer services company trying to get into the business. View Details
Keywords: Communication Technology; Business Startups; Business Plan; Business Strategy; Job Cuts and Outsourcing; Financial Management; Management Teams; Communication Strategy; Organizational Design; Product Design; Accounting; Activity Based Costing and Management; Information Technology Industry; Information Technology Industry
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  • 16 Apr 2007
  • Research & Ideas

Delivering the Digital Goods: iTunes vs. Peer-to-Peer

Ramon Casadesus-Masanell and Andres Hervas-Drane: The nature of competition is changing rapidly. Drivers such as globalization, deregulation, and technological change are opening opportunities for the development of new, original business... View Details
Keywords: by Sean Silverthorne; Music
  • Profile

Cynthia Samanian

that the case method would challenge me to think critically and communicate effectively in the classroom. These are skills I highly value as part of my HBS experience and look forward to bringing with me in my career. Additionally, my... View Details
Keywords: Technology; Technology
  • 01 Jun 2005
  • News

Ideas: Books

establishing brand identity, identifying the organizational mission, communicating the meaning of the brand, and leveraging brand values. Organizing Control August Thyssen and the Construction of German Corporate Management by Jeffrey R.... View Details
Keywords: Alfred D. Chandler Jr.; Chandler
  • 01 Sep 2017
  • News

Is Private Equity Blockchain’s Killer App?

Lakhani compares blockchain to TCP/IP, a network communications technology that spurred the internet’s growth. No one today, he says, thinks about how TCP/IP works. “They just use FaceTime, they just use... View Details
Keywords: Dan Morrell
  • June–July 2014
  • Article

Language as a Lightning Rod: Power Contests, Emotion Regulation, and Subgroup Dynamics in Global Teams

By: Pamela J. Hinds, Tsedal Neeley and Catherine Durnell Cramton
Through an ethnographic study comprised of interviews with and observations of 96 globally distributed members in six software development teams, we propose a model that captures how asymmetries in language fluency contribute to an us vs. them dynamic so common in... View Details
Keywords: Equality and Inequality; Communication Intention and Meaning; Groups and Teams; Applications and Software; Emotions; Cross-Cultural and Cross-Border Issues; Power and Influence; Information Technology Industry
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  • 15 Apr 2019
  • Research & Ideas

Infographic: Can I Please Speak to an Actual Person?

Technology and Operations Management Unit. About the Authors Katherine Vizcardo is a graphic designer based in Providence, Rhode Island, and Danielle Kost is senior editor of Harvard Business School Working Knowledge. Related Reading:... View Details
Keywords: by Katherine Vizcardo and Danielle Kost; Service
  • 01 Apr 2000
  • News

Getting the Message

believes it won't be long before new technologies delivered over Internet Protocol (IP) networks will provide the ability "to have the full integration of rich broadband advertising content, communication... View Details
Keywords: Susan Young
  • November 2005 (Revised May 2007)
  • Case

HP Nanotech: Partnership with CNSI

Stan Williams, leading nanotech researcher at Hewlett Packard Laboratories, must decide whether to renew the firm's sponsorship of California NanoSystems Institute, spend the funds on internal R&D, or fund foreign universities. Illustrates the challenge of managing... View Details
Keywords: Information Technology; Partners and Partnerships; Investment; Collaborative Innovation and Invention; Business and Community Relations; Financial Strategy; Technology Industry; California
Related
  • 16 Jan 2014
  • Research & Ideas

Resolving Patent Disputes that Impede Innovation

In the high-tech industry, it's common practice for a governing body to develop technical standards for any given technology. The goal is to promote widespread adoption and compatibility among various devices. The Bluetooth standard lets a Nokia headset View Details
Keywords: by Carmen Nobel; Technology; Technology
  • June 2018
  • Supplement

Knowledge Sharing at REMA 1000 (B)

By: Tatiana Sandino and Olivia Hull
Supplement to HBS No. 118-007, "Knowledge Sharing at REMA 1000 (A)." Chief Human Resources Officer Tore Høylie was proud of REMA 1000 (REMA)’s strong employee engagement with Workplace, Facebook’s corporate social media platform; however, some users complained that the... View Details
Keywords: Social Network; Enterprise Social Media; Facebook; Workplace; Social and Collaborative Networks; Communication Technology; Problems and Challenges; Social Media; Retail Industry; Norway
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  • 1989
  • Chapter

The Future Evolution of the Central Office Switching Industry

By: Jerry A. Hausman and Elon Kohlberg
Keywords: Innovation and Invention; Communication Technology; Forecasting and Prediction; Telecommunications Industry
Related
  • 18 Feb 2002
  • Research & Ideas

Wrap-up: Software, Telecom, and Recovery

Venture capital firms ask themselves tough questions these days. Among them: how can they dig out of the dot-com collapse? How should they invest going forward? How should the leader of a firm strike the right note for the future? And is it a field that graduating MBAs... View Details
Keywords: by Wendy Guild & Martha Lagace; Technology; Technology; Technology; Technology
  • May 1993
  • Teaching Note

American Mobile Satellite Corp., Teaching Note

By: Frank V. Cespedes
Teaching Note for (9-593-038). View Details
Keywords: Communications Industry; Communications Industry; United States
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  • 01 Jun 2010
  • News

Nohria Named Tenth Dean

experiences,” said Nohria, who received a bachelor of technology degree from the Indian Institute of Technology and a Ph.D. from MIT’s Sloan School of Management. “With business education at an inflection... View Details
Keywords: dean appointment; Colleges, Universities, and Professional Schools; Educational Services
  • 14 Feb 2005
  • Research & Ideas

The World in Your Palm?

human physiology (typing is still difficult on a small keyboard), technology (battery life for a fully converged device might be in minutes, not hours), and human preference (would the iPod be as popular if it looked like a cell phone?).... View Details
Keywords: by Sean Silverthorne
  • October 1991 (Revised June 1996)
  • Case

Lotus MarketPlace: Households

By: Lynn S. Paine
Managers at Lotus and Equifax must decide what to do about their new jointly developed database and software product Lotus MarketPlace which has been criticized as a threat to individual privacy. The Product, which would allow small businesses to buy targeting mail... View Details
Keywords: Information; Business or Company Management; Rights; Ethics; Marketing Communications; Applications and Software; Product Marketing; Information Technology Industry
Related
  • 30 Nov 2017
  • News

SEAS Complex Reaches for a New Frontier

The beam going up (photos by Ashley Garrett, MBA 1987) The Harvard community marked a major milestone on Wednesday as members gathered along Western Avenue in Allston to celebrate the “topping-off” of the new Science and Engineering... View Details
  • 01 Sep 2007
  • News

Club Leaders Get a Boost from Campus Conference

administrative details of running a club; and communicate with members,” says Janet Cahill, associate director, Clubs and Associations. “Another compelling aspect of the technology is its ability to bring... View Details
Keywords: clubs; Centennial; outreach; Colleges, Universities, and Professional Schools; Educational Services