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  • February 2018
  • Case

Road Rage at the DMV

By: Andrew Wasynczuk, Katherine Baldiga Coffman and Karim Sameh
When Hewlett-Packard Enterprise notified the Rhode Island's Governor's Office that it wouldn't be able to deliver a "fully-functioning" technology upgrade for the Department of Motor Vehicles, both parties had reached a breaking point. While HPE argued that it would... View Details
Keywords: Department Of Motor Vehicles; Hewlett Packard; Hewlett Packard Enterprise; HP; HPE; Dispute Resolution; Litigation; Governor; Government; Dispute; Negotiation Process; Conflict and Resolution; Negotiation; Government and Politics; Technology Industry; Rhode Island
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  • 25 Feb 2020
  • News

The Past Informs the Future of Work

changes in corporate culture needed to embrace innovation, and management of its 100,000-plus workforce, from retraining or relocating workers, to using AI to find candidates for newly created technology... View Details
Keywords: Jennifer Gillespie; Telecommunications; Information
  • 01 Jun 2001
  • News

Leng Lim: The Spiritual Face of Business

As an MBA student, Leng Lim (MBA 2001) found his motives and goals were questioned more than most. “People say, ‘You’re a priest? You’ve abandoned God for money?’ My response is, ‘Why is it OK for you to make money, but not OK for me to make money?’” he laughs. Lim, a... View Details
Keywords: Julia Hanna; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • 03 Jun 2019
  • Blog Post

9 Lessons from the Class of 2019

The Harvard Business School MBA faculty and staff are dedicated to providing students with a global education in leadership to fulfill HBS’ mission of educating leaders who make a difference in the world. From designing courses to... View Details
  • 03 Oct 2005
  • What Do You Think?

What’s the Future of Globally Organized Labor?

labor organizations should be in their death throes." The kind of thinking needed to meet these challenges for organized labor can be found, according to Walter Blass, in Japan. In his words, "I... View Details
Keywords: by James Heskett
  • 17 Mar 2008
  • Research & Ideas

The Lessons of Business History: A Handbook

elsewhere. There is still only one overall survey of Indian business history. As Indian companies such as Tata become global giants, we need to understand where they came from. Latin America represents a... View Details
Keywords: by Sean Silverthorne
  • 20 Apr 2015
  • Research & Ideas

The 5 Strategy Rules of Bill Gates, Andy Grove, and Steve Jobs

If there were a Mount Rushmore for technological innovation, Bill Gates, Andy Grove, and Steve Jobs would be the faces looking outward. The longtime CEOs of Microsoft, Intel, and Apple have done more than anyone to popularize the... View Details
Keywords: by Michael Blanding; Computer
  • 17 Sep 2021
  • Research & Ideas

The Trial of Elizabeth Holmes: Visionary, Criminal, or Both?

needed a tremendous amount of R&D. They erred in launching too soon with a product that impacted people’s health. I’d like to know what did the plan actually look like—what was the plan to make the... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Biotechnology; Technology; Medical Devices & Supplies
  • 2024
  • Working Paper

Moral Incoherence During Category Emergence: The Contentious Case of Connected Toys

By: Ryann Noe
Through a longitudinal study of the emergence of connected toys – physical toys that interact with digital devices – I build theory about moral incoherence: when competing views about the moral worth of a category persist over time. During the course of their... View Details
Keywords: Technological Innovation; Technology Adoption; Moral Sensibility; Market Entry and Exit; Consumer Behavior
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  • April 2013
  • Article

Business Model Innovation and Competitive Imitation: The Case of Sponsor-Based Business Models

By: Ramon Casadesus-Masanell and Feng Zhu
This paper provides the first formal model of business model innovation. Our analysis focuses on sponsor-based business model innovations where a firm monetizes its product through sponsors rather than setting prices to its customer base. We analyze strategic... View Details
Keywords: Business Model Innovation; Imitation; Sponsor-based Business Model; Strategic Revelation; Strategic Concealment; Business Model; Innovation and Invention; Price; Competitive Strategy; Adoption; Value; Duopoly and Oligopoly; Product; Customers; Market Entry and Exit; Monopoly
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    Business Model Innovation and Competitive Imitation: The Case of Sponsor-Based Business Models

    This paper provides the first formal model of business model innovation. Our analysis focuses on sponsor-based business model innovations where a firm monetizes its product through sponsors rather than setting prices to its customer base. We analyze strategic... View Details
    • September 2012
    • Article

    Food Choices of Minority and Low-Income Employees: A Cafeteria Intervention

    By: Douglas E. Levy, Jason Riis, Lillian M. Sonnenberg, Susan J. Barraclough and Anne N. Thorndike

    Background: Effective strategies are needed to address obesity, particularly among minority and low-income individuals.

    Purpose: To test whether a two-phase point-of-purchase intervention improved food choices across racial, socioeconomic (job... View Details

    Keywords: Working Conditions; Safety; Governing Rules, Regulations, and Reforms; Competitive Advantage; Cost
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    • 2020
    • Working Paper

    Spreading the Health: Americans' Estimated and Ideal Distributions of Death and Health(care)

    By: Sorapop Kiatpongsan and Michael I. Norton
    The 2010 Patient Protection and Affordable Care Act intensified debates over the role of government in the distribution of healthcare. A nationally-representative sample of Americans reported their estimated and ideal distributions of healthcare (unmet need for... View Details
    Keywords: Healthcare; Mortality; Inequality; Justice; Equity; Health; Health Care and Treatment; Equality and Inequality; Fairness; Public Opinion; United States
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    • 15 Jul 2011
    • Working Paper Summaries

    Poultry in Motion: A Study of International Trade Finance Practices

    Keywords: by Pol Antras & C. Fritz Foley; Agriculture & Agribusiness

      Why They Do It: Inside the Mind of the White-Collar Criminal

      "A spectacular achievement" - Library Journal

      From the financial fraudsters of Enron, to the embezzlers at Tyco, to the Ponzi schemer Bernie Madoff, the failings of corporate titans are regular fixtures in the news. But what drives wealthy and... View Details

      • 18 Sep 2017
      • Research & Ideas

      'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

      into the social space for fear of how customers will react, but Gupta questions whether that’s a sign these companies really have a more general image problem that needs to be addressed. “A health care... View Details
      Keywords: by Dina Gerdeman; Advertising; Technology

        The 4 Types of Cities and How to Prepare Them for the Future

        The prospect of urban innovation excites the imagination. But dreaming up what a “smart city” will look like in some gleaming future is, by its nature, a utopian exercise. The messy truth is that cities are not the same, and even the most innovative approach can... View Details
        • 01 Sep 2009
        • News

        Make the Most of HBS Alumni Resources

        professional development programs are being cut from corporate budgets, I encourage you to renew your connections with HBS. As I enter my fifth year on the Alumni Board, and now as board president, I can tell you that HBS genuinely cares about the long-term View Details
        Keywords: Educational Support Services; Educational Services
        • 17 Dec 2020
        • Research & Ideas

        The 10 Most Popular Stories of 2020

        about the most interesting business trends of the year, and your predictions for 2021. Top 10 most popular stories Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk... View Details
        Keywords: by Dina Gerdeman
        • 22 Nov 2016
        • Blog Post

        Memoirs of an International First Year Student

        need not be. There are plenty of job opportunities for international students in the US and abroad, and the Career and Professional Development Office will work closely with you to help you identify various... View Details