Publications

April 1992 (Revised June 1993)
Case

American Nursing Services, Inc.

By: Leonard A. Schlesinger and Roger H. Hallowell

P.K. Scherle, R.N., founder, president, and owner, struggles with her successful business and focuses on either growth or enhanced profitability. View Details

Keywords: Growth Management; Business Growth and Maturation; Service Delivery; Entrepreneurship; Health Care and Treatment; Growth and Development Strategy; Health Industry

26 Jun 2013
Op-Ed

A Roadmap for Afghanistan’s Economic Future

Discussions about the withdrawal of US troops from Afghanistan are frequent these days, with an emphasis on the importance of post-war security. But what's usually missing is an even more difficult consideration—that embattled country's... View Details

Keywords: by Tarun Khanna

10 May 2020
Blog Post

Let’s Hear it For the Moms – The Incredible Balancing Act of Student Mothers

beds?” To “Will my husband be able to join me in the delivery room?” In the end, we had a wonderful labor experience at Brigham & Women’s Hospital and I brought home a perfectly healthy, happy baby boy. View Details

11 Sep 2006
Research & Ideas

Negotiating When the Rules Suddenly Change

left to round out the team. Then again, there's no point in holding lots of cash with no one worthwhile to spend it on. Conventional negotiation theory doesn't say much about how to craft and execute... View Details

Keywords: by Michael Wheeler; Sports

26 Oct 2020
Blog Post

12 Weeks of VC Summer: Remote Edition

When it became clear that my summer internship with Maverick Ventures, an early stage Venture Capital firm based in San Francisco, was going to be remote, I had a lot of questions on my mind. What would it be like to work with a team I... View Details

Keywords: Venture Capital / Private Equity

August 2019 (Revised August 2020)
Case

Magrabi: Fulfilling the Vision for the Future

By: John Beshears, Alpana Thapar and Boris Tsimerinov

In 2018, Magrabi was the leading retailer of eyeglasses, sunglasses, and other optical products in the Middle East, and it was embarking on a major shift in strategy, transitioning from a brand focused on clinical expertise to a brand that combined technical excellence... View Details

Keywords: Brands and Branding; Transition; Luxury; Sales; Service Delivery; Strategy; Employees; Recruitment; Consumer Products Industry; Retail Industry; Middle East

March 2011 (Revised November 2011)
Case

Harmonic Hearing Co.

By: Howard H. Stevenson and Craig H. Stephenson

Harmonic is a small, privately held manufacturer of hearing aids. Harriet Burns and Marc Davis, two employees at Harmonic, have an opportunity to purchase the company from the founder. As well-informed insiders who understand the industry, Burns and Davis believe the... View Details

Keywords: Debts; Quantitative Analysis; Financing; Entrepreneurial Finance; Development Stage Enterprises; Small ＆ Medium-sized Enterprises; Small Business; Business Growth and Maturation; Cash Flow; Mathematical Methods; Entrepreneurship; Financing and Loans; Borrowing and Debt; Equity; Manufacturing Industry

02 Mar 2015
Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

sales or gross margin could turn a profitable store base into one that is best left to wither. “Online retailers have appropriated the strengths of category killers, and can offer wider assortments than any store, have driven prices to... View Details

Keywords: Re: Rajiv Lal; Retail

26 Jun 2000
Research & Ideas

Presentation Round-Up

HBS Professor Marco Iansiti and H.T. Kung, William H. Gates Professor of Computer Science at Harvard, solicited views on new directions for the Internet in a panel discussion called "e-Service: The Next e-Wave." The current shift View Details

Keywords: by Martha Lagace & Kenneth Liss; Technology; Communications; Telecommunications

19 Apr 2016
First Look

April 19, 2016

explicit limit on carbon emissions from oil sands and a price on carbon. Suncor, which produces more than 400,000 barrels per day of bitumen and synthetic oil must reduce its emissions at the same time that... View Details

Keywords: Sean Silverthorne

02 Oct 2000
Research & Ideas

Networked Incubators: Hothouses of the New Economy

depends on the personal connections of a few people and can be scaled up to include many mechanisms and managers networking on behalf of numerous companies. This advantage is important when comparing... View Details

Keywords: by Morten T. Hansen, Henry W. Chesbrough, Nitin Nohria & Donald N. Sull

April 2000 (Revised June 2000)
Case

Everdream

Silicon Valley start-up Everdream wants to turn the provision of PCs to small business into a turnkey service including excellent 24/7 support. This case explores what this will take by focusing on the question of what, if anything, Everdream can guarantee. View Details

Keywords: Service Delivery; Information Infrastructure; Business Startups; Computer Industry; Service Industry; California