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  • All HBS Web  (3,439)
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  • 01 Dec 2022
  • News

My First Job

furniture business when a fire started in the factory’s ventilation system. The fire alarms were loud, and every instinct I had learned in school told me to leave the building, but the president of the company grabbed my arm and told me... View Details
Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training
  • Research Summary

Papers in progress

  • “The ‘Carbon Club’: Oil Companies, Climate Change & the Shaping of Public Policy”. Conspiracy theories abound, but the roles of the major oil companies in influencing public policy on climate change remain largely obscure. This... View Details
  • September 2014 (Revised February 2017)
  • Case

Belk: Towards Exceptional Scheduling

By: Ethan Bernstein, Saravanan Kesavan, Bradley Staats and Luke Hassall
With 24,000 staff and over 300 stores, Belk Inc. sought to replace its entirely manual labor scheduling system with an automated software solution from Reflexis. Belk hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles,... View Details
Keywords: Retail; Scheduling; Local Autonomy; Automation; Metrics; Organizational Change; Human Resource Management; Process Improvement; Performance Measurement; Transparency; Southern United States; Retailing; Department Stores; System Outsourced Services; Employee Relationship Management; Selection and Staffing; Change Management; Governance Controls; Resource Allocation; Service Operations; Organizational Culture; Organizational Change and Adaptation; Performance Evaluation; Performance Improvement; Applications and Software; Family Business; Retail Industry; Technology Industry; United States
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Bernstein, Ethan, Saravanan Kesavan, Bradley Staats, and Luke Hassall. "Belk: Towards Exceptional Scheduling." Harvard Business School Case 415-023, September 2014. (Revised February 2017.)
  • 05 Dec 2005
  • Research & Ideas

VCs Survey Post-Bubble Opportunities

annual Cyberposium conference held at Harvard Business School on November 19. As an industry, he suggested, venture capital has little to recommend it. "In the future, I see a median rate of return of zero or less," stated... View Details
Keywords: by Julie Hanna; Financial Services
  • 08 Sep 2014
  • Research & Ideas

The Strategic Way To Hire a Sales Team

Too often, there's a huge gap between a company's overall business strategy and the way its salesforce operates in the field. In fact, says Frank V. Cespedes, articles and books about strategy rarely take sales into consideration at all.... View Details
Keywords: by Carmen Nobel
  • Profile

Era Jain

Why did you choose this path at this point in time? I was seeking challenges that would help me grow across dimensions beyond software engineering. After seeing my sister go through her Founder journey, I was inspired to start my own venture. View Details
  • 29 May 2001
  • Research & Ideas

Genomics: Can We Start Making Money Now?

drugs, and will they be less expensive?' My answer is, 'I don't know, and probably not.' Lechleiter was one of several panelists to discuss, "Breaking the Genetic Code: The Business of Life Science in the 21st Century" at the... View Details
Keywords: by Sean Silverthorne
  • 14 Jan 2015
  • Research & Ideas

Thriving in the Turbulence of Emerging Markets

The growth and competiveness of emerging markets is a fundamental reality in global business today. Yet it is often forgotten just how much these countries have changed in a short period of time, how challenging their View Details
Keywords: by Geoffrey Jones; Manufacturing; Auto
  • 19 Dec 2022
  • Research & Ideas

What Motivates People to Give Generously—and Why We Sometimes Don't

surprisingly difficult. Much later, in the second year of her PhD program, she discovered the field of behavioral economics and folded her non-academic interests into her research. For his part, Zlatev arrived at his PhD in business... View Details
Keywords: by Jen McFarland Flint, HBS Alumni Bulletin
  • 04 Jun 2020
  • Book

It’s Not About You: Why Leaders Need to Look Outward

for teams to thrive, even in the leader’s absence. Frei, the UPS Foundation Professor of Service Management at Harvard Business School, served as senior vice president for leadership and strategy at Uber and has consulted with WeWork and... View Details
Keywords: by Kristen Senz
  • 24 Oct 2005
  • Research & Ideas

Building an IT Governance Committee

In a recent Harvard Business Review article, authors Richard Nolan and Warren McFarlan explored the role of the board of directors in IT governance—and how most "fall into the default mode of applying a set of tacit or explicit rules... View Details
Keywords: by Richard Nolan & Warren McFarlan
  • 31 Jul 2023
  • News

Striving for Imperfection

conservationist, and a longtime board member and chair of Patagonia. He’s also an investor and co-founder of Monograph Capital, a life-sciences venture firm. From his perspective across so many sectors and industries, Conn sees a business... View Details
Keywords: Management of Companies and Enterprises; Management
  • Web

Teacher Profiles - Case Method Project

History, Business Law NJ Genny Allard Bergen County Technical School, Teterboro Teterboro, NJ Subjects: Introduction to Law and Justice, Constitutional Law NJ George Alvarez Bergenfield High School Bergenfield, NJ Subjects: US History I... View Details
  • 13 Jul 2020
  • Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

below, Frazier provides insights into this turbulent period of American history with Tsedal Neeley (@tsedal), the Naylor Fitzhugh Professor of Business Administration at Harvard Business School. Topics... View Details
Keywords: by Staff; Pharmaceutical
  • 22 Jan 2019
  • First Look

New Research and Ideas, January 22, 2019

School Case 218-090 The Fidelity Growth Company Fund No abstract available. Purchase this case:https://hbsp.harvard.edu/product/218090-PDF-ENG Harvard Business School Case 418-050 Big Apple Circus: Time to... View Details
Keywords: Dina Gerdeman
  • 02 Aug 2004
  • Research & Ideas

Health Care Research and Prospects

As is clear to anyone who pays medical insurance premiums or has undergone any kind of medical procedure, the business of health care is an expensive one. The technology is expensive. The research is expensive. The services are expensive.... View Details
Keywords: by Wendy Guild Swearingen; Health
  • 18 Jan 2012
  • Research & Ideas

Beyond Heroic Entrepreneurs

toward heroic entrepreneurs.” "A big weakness of the existing qualitative studies is that they're very biased toward heroic entrepreneurs," says Matthew Lee, a doctoral candidate at Harvard Business School... View Details
Keywords: by Carmen Nobel
  • 09 Jun 2022
  • HBS Case

From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages

problem. For some time, the company had to deal with a nationwide shortage of truck drivers. “Young people aren’t going to this business,” said Pietro Satriano, US Foods’ CEO, in a new Harvard Business School case study entitled US Foods:... View Details
Keywords: by Pamela Reynolds
  • 27 Sep 2004
  • Research & Ideas

IBM Finds Profit in Diversity

Like many companies, IBM took big strides to eliminate discrimination by attempting to ignore cultural, racial, and other differences among its vast worldwide workforce. That ended when Lou Gerstner became CEO. Gerstner initiated a... View Details
Keywords: by David A. Thomas
  • 17 Feb 2015
  • HBS Case

HBS Cases: The Battle for San Francisco

promising trends, the questions raised by economic inequality in San Francisco are not easily solved. Rose is teaching the case in a relatively new MBA elective, Reimagining Capitalism: Business and Big... View Details
Keywords: by Michael Blanding; Technology
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