Administrative and Support Services - Publications - Faculty & Research

04 Oct 2022
What Do You Think?

Have Managers Underestimated the Need for Face-to-Face Contact?

(iStockphoto/SolStock) The COVID-19 pandemic changed the ways we worked, the ways we shopped, and the ways we interacted with others. It fostered some businesses—online selling, meeting services, and home... View Details

Keywords: by James Heskett

20 Oct 2023
News

Highlights from the Fall 2023 Alumni Board Meeting

sense of rigor in the classroom have returned to what they were before the pandemic, adding that the School is also supporting students’ educational journeys at HBS in new ways. Kierstead discussed the naming of Rupal Gadhia (MBA 2004) as... View Details

May 2022
Case

Deborah Quazzo at GSV Ventures

By: William A. Sahlman, Michael D. Smith and Nicole Tempest Keller

As COVID-19 swept across the globe in 2020, the education sector faced unprecedented disruption. Schools and colleges worldwide shut down, forcing over a billion students and teachers to move to online learning. Investor interest in the EdTech space exploded as... View Details

Keywords: Edtech; Technology; Online Learning; COVID-19 Pandemic; Education; Information Technology; Venture Capital; Change Management; Strategy; Financial Services Industry; Financial Services Industry; Chicago; California

Citation

Educators

Purchase

07 May 2013
First Look

First Look: May 7

and the concentration of the certification industry. We also analyze the possibility that certifiers opt for a quick turnaround time at the expense of a lower accuracy. Finally, we investigate the opportunity of regulating transparency. ... View Details

Keywords: Carmen Nobel

01 Mar 2021
Research & Ideas

How Systemic Racism Can Threaten National Security

Systemic racism and discrimination in small communities can undermine a country’s ability to defend itself during conflicts, creating a national security risk, new research says. Marco Tabellini, an assistant professor of business View Details

Keywords: by Rachel Layne

05 Jun 2020
Research & Ideas

How Anchor Investors Help Impact Funds Succeed

the experience of development and fundraising professionals in the impact investing space—that anchor investors are motivated by the ability to catalyze additional change by supporting fund managers early in... View Details

Keywords: by Sean Silverthorne; Financial Services

09 Jan 2006
Research & Ideas

When Benchmarks Don’t Work

of benchmarking when used to assess the performance of human resources, information technology, finance, and other internal support or shared services groups. In our... View Details

Keywords: by Robert S. Kaplan; Service

22 Apr 2002
Research & Ideas

Does Spirituality Drive Success?

isolation, can also be a benefit. "Isolation is not all that bad," he said, because it forces introspection into your basic beliefs. Kent Bowen, professor of business administration at HBS, moderated the panel. Leadership... View Details

Keywords: by Martha Lagace, Sean Silverthorne & Wendy Guild

Web

Financial Accounting Online Course | HBS Online

discover what's behind the numbers in financial statements, such as balance sheets and income statements. 8 weeks 6-8 hours per week 7 modules Self-Paced with regular deadlines This course earns you a Certificate of Completion from HBS... View Details

11 May 2009
Research & Ideas

The IT Leader’s Hero Quest

are you working on next? A: Given the success we've had with the structure of this novel in classrooms and with readers so far, with the support of our talented Harvard Business Press team, we're extending... View Details

Keywords: by Martha Lagace

01 Jan 2013
News

Roger W. Sant, MBA 1960

Hewlett-Packard, Financial Analyst 1974 Named Assistant Administrator, Federal Energy Administration 1981 Cofounds Applied Energy Services 1991 AES goes public 1991 Establishes The Summit Foundation 1994... View Details

Keywords: Susan Young

30 Sep 2014
First Look

First Look: September 30

business and financial challenges at the 171-year old UK travel services company. The company has lost almost £600 million in the last three quarters, has seen its stock price fall from 230 pence to a low of... View Details

Keywords: Sean Silverthorne

06 Jul 2023
News

Lessons from Major League Baseball's Game-Changing Innovations

of other companies would want to take advantage of that scale as well. We did the same thing with our streaming product. And so we built a third-party business, we started to offer that service to other... View Details

16 Apr 2020
Research & Ideas

Has COVID-19 Broken the Global Value Chain?

Administration at Harvard Business School and a Faculty Research Associate at the National Bureau of Economic Research. Faia is a professor at Goethe University Frankfurt and a... View Details

Keywords: by Sean Silverthorne

10 Aug 2009
Research & Ideas

High Commitment, High Performance Management

high commitment, high performance company. Martha Lagace: What differentiates HCHP firms and their leaders? Michael Beer: The leaders manage with a multiple stakeholder perspective. Contrary to many CEOs, HCHP leaders—with View Details

Keywords: by Martha Lagace

Web

Career Re-Entry & Flexible Work - Alumni

“returnship” programs Search online, or tap your networking community, for more formal programs or coaching engagements that can reinforce your search with outside support and help. There are many reasons... View Details

07 Jul 2003
Research & Ideas

4+2 = Sustained Business Success

management practices that can significantly affect a company's performance, we've developed a list of behaviors that support excellence in each practice. The practices and accompanying mandates are outlined... View Details

Keywords: by Nitin Nohria, William Joyce & Bruce Roberson

Web

Rigorous research, rooted in practice | About

Activities Our eighteen Global Research Centers & Offices help to build on our legacy of global engagement by supporting our faculty’s international research, administering academic programming in their regions, providing advice to MBA... View Details

09 Nov 2023
News

From the Brink

Antonio Weiss (MBA 1994), Adam Chepenik (MBA 2010), Sebastián Negrón-Reichard (JD/MBA 2024) As the senior top official in the US Treasury Department on domestic finance issues, Antonio Weiss (MBA 1994) could see Puerto Rico’s financial meltdown coming, like watching a... View Details

Keywords: Ralph Ranalli

Web

Women at HBS - Alumni

alumnae's experiences at and beyond HBS. 800 alumni attended the two-day W50 Summit on campus April 4–5, 2013 to celebrate the anniversary; hear keynote speakers Karen Gordon Mills (MBA 1977), Administrator... View Details

Publications