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  • 31 Jan 2012
  • First Look

First Look: Jan. 31

competitors apparently have strong incentives to adopt them and a well-developed understanding of how they work-remains incomplete. In this paper we suggest that competitively significant capabilities often rest on managerial practices that in View Details
Keywords: Sean Silverthorne & Carmen Nobel
  • 11 Dec 2023
  • Research & Ideas

Doing Well by Doing Good? One Industry’s Struggle to Balance Values and Profits

that turns on its head the old rules about ethically “pure” and “impure” work, according to the study. Starting up an online news site or freelancing are now seen as “pure” endeavors, enabling journalists to have control over the content... View Details
Keywords: by Scott Van Voorhis
  • 24 Oct 2016
  • Research & Ideas

Bernie Madoff Explains Himself

evening for several months. Madoff, a renowned stockbroker turned fraudster, conducted the phone calls from FCI Butner, a medium-security federal correctional institution in North Carolina. At the time, he was serving the third year of a... View Details
Keywords: by Carmen Nobel; Financial Services
  • Web

Key Concepts - Institute For Strategy And Competitiveness

As a result, health care has used a delivery model that had existed largely unchanged since the turn of the last century. As the science improved, multiple layers of organizational structure were added to the system without a meaningful... View Details
  • 30 Oct 2007
  • First Look

First Look: October 30, 2007

  Working PapersRecognizing the New: A Multi-Agent Model of Analogy in Strategic Decision-Making Authors:Giovanni Gavetti and Massimo Warglien Abstract In novel environments, strategic decision-making is often premised on analogy, and recognition lies at its heart.... View Details
Keywords: Sean Silverthorne
  • 23 Apr 2007
  • Research & Ideas

Are Great Teams Less Productive?

Learning promotes performance—is there any argument? Without learning, organizations, teams, and managers are stuck in yesterday's world. In fact, says Harvard Business School professor Amy Edmondson, there are built-in tensions between learning and performance, which... View Details
Keywords: by Sarah Jane Gilbert
  • June 2020
  • Supplement

Shellye Archambeau: Becoming a CEO (B)

By: Tsedal Neeley and Briana Richardson
With the economy in a freefall, MetricStream is losing customers, hemorrhaging cash and struggling to make payroll. Several board members are threatening to quit. Others are pressing to sell the company even at dismally low valuations. It’s 2008 and lightning has... View Details
Keywords: Race; Gender; Leadership Style; Risk and Uncertainty; Change; Prejudice and Bias; Decision Making; Personal Development and Career; Technology Industry; California
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  • January 2018 (Revised September 2023)
  • Case

Giving Birth to Ovia Health

By: Jeffrey J. Bussgang and Julia Kelley
In late 2016, Paris Wallace, the CEO of Ovia Health, and the rest of the company’s co-founders faced a difficult decision about the best way to grow Ovia Health’s revenue. Founded in 2012, Ovia Health specialized in mobile and web applications in the women’s health... View Details
Keywords: Entrepreneurship; Growth and Development Strategy; Market Entry and Exit; Health Care and Treatment; Health Industry
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  • 2013
  • Tool

Harvard Business Review's Go to Market Tools: Pricing for Profit

By: Thomas Steenburgh and Jill Avery
What price is right? Figuring out the best price for your product or service can be nerve-wracking. Your new product launch or marketing campaign's success—perhaps even your career advancement—may hinge on the price you choose. So how do you select a price that's... View Details
Keywords: Quantitative Analysis; Tools; Pricing; Profitability Analysis; Pricing Strategy; Marketing Strategy; Marketing
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  • March 2013 (Revised October 2013)
  • Case

Corporate Solutions at Jones Lang LaSalle (2001) (A)

By: Ranjay Gulati and Luciana Silvestri
This case describes the strategic and organizational challenges that Jones Lang LaSalle (JLL) faced at the turn of the millennium. Until then, JLL sold piecemeal commercial real estate services to its corporate clients, who maintained relationships with a variety of... View Details
Keywords: Organizational Structure; Strategy; Integration; Real Estate Industry; North America; South America; Central America
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  • 2012
  • Chapter

China: The Indigenization of Insurance

By: Elisabeth Koll and David Faure
The concept of insurance was introduced to China in the early nineteenth century by Westerners trading in Guangzhou and practised essentially among them. We argue that indigenization of insurance, in particular life insurance, was a slow process that stretched from the... View Details
Keywords: History; Insurance; Insurance Industry; China
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  • 09 Apr 2013
  • HBS Seminar

Andrew Stephen, University of Pittsburgh

  • 29 Nov 2016
  • HBS Seminar

Aneeta Rattan, London Business School

    Capitalism at Risk: Rethinking the Role of Business

    The spread of capitalism worldwide has made people wealthier than ever before. But capitalism's future is far from assured. The global financial meltdown of 2008 nearly produced a great depression. Economies in Europe are still teetering. Income inequality, resource... View Details
    • 14 Jan 2014
    • First Look

    First Look: January 14

    Cash coupons and circulars advertising the week's specials, were slow to embrace the new pricing format and began leaving the retailer in droves. Under enormous pressure to turn things around as the all-important back-to-school and... View Details
    Keywords: Sean Silverthorne
    • Web

    Research - Global

    external multi-sector coalitions to help preserve... June 2025 Case Transforming a Titan (A) By: George Serafeim and Lena Duchene Dimitri Papalexopoulos, fourth-generation CEO of TITAN Cement, must decide whether to keep leading the 120-year-old, family-controlled firm... View Details
    • Web

    2023 Reunion Presentations - Alumni

    the future of the field. Turning the Great Resignation into the Great Attraction Associate Professor Ethan Bernstein (MBA 2002, DBA 2013) + More Info – Less Info Talent markets are shifting. Until recently, job seekers focused mainly on... View Details
    • Web

    General Management - Faculty & Research

    perspectives are due in part to a lack of empirical studies that look at the intensive margin of controls, which in turn has prevented a quantitative assessment of optimal capital control models against the data. We contribute to this... View Details
    • 26 Aug 2002
    • Research & Ideas

    High-Stakes Decision Making: The Lessons of Mount Everest

    evaluation. Flawed ideas remain unchallenged, and creative alternatives are not generated. On the other hand, when leaders arrive at a final decision, they need everyone to accept the outcome and support its implementation. They cannot allow continued dissension to... View Details
    Keywords: by Michael A. Roberto
    • 12 Oct 1999
    • Research & Ideas

    It Came in the First Ships: Capitalism in America

    became moderately wealthy, then that might be a sign of God's grace, so long as customers were not cheated or overcharged. The line between virtuous profit and damnable avarice was blurry then, as it remains today. But the Puritans had an unmistakably capitalist View Details
    Keywords: by Thomas K. McCraw