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  • 10 Aug 2015
  • Research & Ideas

Why a Federal Rule on CEO Pay Disclosure May Get You In Trouble With Customers

explored whether bargain prices would counterbalance the negative effects of a high pay ratio—and the mandated disclosure thereof. Source: "Paying Up for Fair Pay: Consumers Prefer Firms with Lower CEO-to-Worker Pay Ratios." The View Details
Keywords: by Carmen Nobel; Retail
  • 20 Aug 2007
  • Research & Ideas

HBS Cases: Using Investor Relations Proactively

shares) shareholders. In addition, press releases, frequent conversations with investors, public awareness market surveys, and so on are part of its day-to-day communication process, and are an effective way to stay in touch with its... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • 22 Dec 2003
  • Research & Ideas

Why Negotiation is Like Jazz

Procedural acts work as punctuation in a negotiation, creating order and rhythm. The sales rep's procedural act established the expectation that the manager would make an informed counteroffer. Improvising effectively at the micro level... View Details
Keywords: by Kathleen L. McGinn
  • 07 Oct 2008
  • First Look

First Look: October 7, 2008

awareness. We use a network approach to demonstrate that the connections between two countries through joint-membership in the same IGOs are associated with a large positive influence on the foreign direct investment that flows between them. Moreover, we show that this... View Details
Keywords: Martha Lagace
  • 01 Jul 2008
  • First Look

First Look: July 1, 2008

standards and to deliver a "comfortable banking" experience. Chris Armstrong, executive vice president and chief marketing officer, was now faced with the task of defining the comfortable banking model and consistently delivering on these promises. Armstrong... View Details
Keywords: Martha Lagace
  • 12 Nov 2013
  • First Look

First Look: November 12

find that paying above-market wages, per se, does not have an effect on effort relative to paying market wages. However, structuring a portion of the wage as a clear and unexpected gift (by hiring at a given wage, and then offering a... View Details
Keywords: Sean Silverthorne
  • 20 May 2014
  • First Look

First Look: May 20

findings suggest that restricting the entry of large stores does not necessarily lead to a world with fewer stores, but one with different stores, with uncertain competitive effects on independent retailers. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 24 Mar 2015
  • First Look

First Look: March 24

features. First, financiers engage in the costly but potentially profitable process of innovation: they can invent better methods for screening entrepreneurs. Second, every screening process becomes less effective as technology advances.... View Details
Keywords: Sean Silverthorne
  • 07 Feb 2007
  • Research & Ideas

Dividends from Schumpeter’s Noble Failure

Schumpeter strays in Business Cycles onto whatever tangents interest him. Today, research efforts comparable to what Schumpeter was trying to do often employ teams of half a dozen statisticians, economists, and other social scientists.... View Details
Keywords: by Thomas K. McCraw
  • 13 Mar 2019
  • Research & Ideas

Ignore This Advice at Your Own Peril

advice was rejected rated themselves as more inept and expressed more concern about their social worth than advisors whose recommendations were followed. Discounting the advice of an “expert” can have even worse consequences. In one study, the research View Details
Keywords: by Dina Gerdeman
  • 11 Oct 2006
  • Research & Ideas

The Success of Reverse Leveraged Buyouts

years, the buyout team sells its stakes in these firms. "This exit can be accomplished through a sale to a strategic buyer, such as a corporation, or to another private equity group. But in many of the most successful investments,... View Details
Keywords: by Sean Silverthorne; Banking; Financial Services
  • 21 Jul 2015
  • First Look

First Look: July 21, 2015

network, with a pattern broadly consistent with theory. Quantitatively, the network-based propagation is larger than the direct effects of the shocks. We also show quantitatively large effects from the... View Details
Keywords: Sean Silverthorne
  • 07 Apr 2003
  • Research & Ideas

XTV: Xerox’s Attempted Recovery From “Fumbling the Future”

businesses. In reorganizing to capitalize on its technology, Xerox created a new entity in 1989, headed by Robert Adams, that effectively established a third phase for managing spin-offs. Adams had created a new business for Xerox out of... View Details
Keywords: by Henry Chesbrough
  • November 2017
  • Teaching Note

Tencent

By: John R. Wells and Gabriel Ellsworth
Teaching Note for HBS No. 718-426. Tencent had undergone many transformations since it was founded in 1998 as a simple messaging service. In 2017, it was the largest online games provider in China with a wide range of game types, China’s largest social networking... View Details
Keywords: Tencent; Tencent Holdings; WeChat; Social Networking; Social Networks; Gaming; Gaming Industry; Video Games; Computer Games; Mobile Gaming; Portals; Payments; Mobile Payments; O2O; Online-to-offline; E-commerce; Messaging; Subscription Model; Freemium; Mobile App Industry; Smartphone; PC; Monetization Strategy; Antitrust; Streaming; Cloud Computing; Artificial Intelligence; Big Data; Alibaba; Facebook; JD.com; Tesla; Bundling; Synergies; Digital Strategy; Imitation; Licensing; Agility; Entry Barriers; Online Platforms; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Conglomerates; Business Growth and Maturation; Business Organization; For-Profit Firms; Joint Ventures; Restructuring; Communication Technology; Blogs; Interactive Communication; Interpersonal Communication; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Investment; Investment Portfolio; Price; Revenue; Geographic Scope; Cross-Cultural and Cross-Border Issues; Global Strategy; Multinational Firms and Management; Globalized Markets and Industries; Business History; Innovation Strategy; Technological Innovation; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Product Positioning; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Industry Growth; Monopoly; Media; Distribution Channels; Service Delivery; Organizational Change and Adaptation; Organizational Structure; Public Ownership; Problems and Challenges; Business and Government Relations; Groups and Teams; Networks; Opportunities; Social and Collaborative Networks; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Cooperation; Corporate Strategy; Diversification; Expansion; Horizontal Integration; Vertical Integration; Information Technology; Internet and the Web; Mobile and Wireless Technology; Applications and Software; Information Infrastructure; Value Creation; Emerging Markets; Product Development; Segmentation; Business Units; Communication; Profit; Communications Industry; Entertainment and Recreation Industry; Financial Services Industry; Information Industry; Information Technology Industry; Media and Broadcasting Industry; Motion Pictures and Video Industry; Music Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; Web Services Industry; Asia; China; Canton (province, China)
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Wells, John R., and Gabriel Ellsworth. "Tencent." Harvard Business School Teaching Note 718-457, November 2017.
  • 14 Apr 2021
  • Research & Ideas

The High Cost of the Slow COVID Vaccine Rollout

front lines treating patients. But at least I could try to help with some of the market design challenges,” Kominers explains. But the team found that government officials didn’t invest nearly enough. Their study estimates the world is on... View Details
Keywords: by Michael Blanding; Health
  • 14 Jul 2003
  • Research & Ideas

Keeping Your Balance With Customers

number of leads the program generated and its effectiveness in converting them to active customers (the "lead conversion rate"). 3. Customer retention. Once a customer has been acquired, the key is to keep him. A company retains... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 20 Jan 2015
  • First Look

First Look: January 20

hand in a clear manner. It offers recommendations for both those seeking and giving advice to make the process as effective as possible. Publisher's link: https://hbr.org/2015/01/the-art-of-giving-and-receiving-advice January 2015 Journal... View Details
Keywords: Sean Silverthorne
  • 24 Jan 2017
  • First Look

First Look at New Research: January 24, 2017

net shareholder payouts were offset by net debt issuances and, thus, were effectively recapitalizations rather than firm-shrinking distributions. After excluding marginal debt capital inflows, net shareholder payouts by public firms... View Details
Keywords: Sean Silverthorne
  • 29 Sep 2015
  • First Look

September 29, 2015

patients; however, organizations have struggled to obtain outcomes data from electronic health record (EHR) systems. This study describes how Texas Children’s Hospital customized a commercial EHR system and assembled a cross-functional View Details
Keywords: Sean Silverthorne
  • 20 Feb 2013
  • Research & Ideas

Big Deal: Reflections on the Megamerger of American and US Airways

effectively in global markets, the American-US Airways combination was, in several important respects, made possible by Chapter 11 and the legal and financial tools it offers to companies in need. The deal still faces significant... View Details
Keywords: Re: Rosabeth M. Kanter & Stuart C. Gilson; Air Transportation
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