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  • All HBS Web  (2,362)
    • People  (4)
    • News  (446)
    • Research  (1,512)
    • Events  (12)
    • Multimedia  (16)
  • Faculty Publications  (1,067)
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  • 17 Nov 2015
  • First Look

November 17, 2015

Hoffenheim: Football in the Age of Analytics In 2015, Dietmar Hopp, owner of Germany’s Bundesliga football team TSG Hoffenheim and co-founder of the global enterprise software company SAP, was considering how to ensure long-term... View Details
Keywords: Sean Silverthorne
  • 03 Mar 2003
  • Research & Ideas

The Ingredients of a Deal Disaster

theme parks—was to ensure a steady flow of creative software for its global hardware businesses. Senior MCA management agreed to the acquisition, expecting the new, cash-rich Japanese parent to provide capital for acquiring more record... View Details
Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius
  • 16 Jul 2024
  • Op-Ed

Corporate Boards Are Failing in Their No. 1 Duty

2013, the Microsoft board recognized that the company needed a leadership change as its stock had been flat since CEO Steve Ballmer had taken over in 2000 from founder Bill Gates. By doubling down on its proprietary Office and Windows View Details
Keywords: by Bill George
  • 09 Jun 2003
  • Research & Ideas

The Benefits of “Not Invented Here”

invests significant resources in software such as Java and Linux that IBM does not own in order to integrate many companies' products and services for IBM's customers. Intel invests significant resources in university research (which it... View Details
Keywords: by Sean Silverthorne
  • 27 Mar 2018
  • First Look

First Look at New Research, March 27, 2018

opportunity enable the rise of new entrants or reinforce the position of incumbents? Research on this classic topic often ignores the high costs of entry seen in some industries. We offer a novel approach to this question in the context of regulated medical technology,... View Details
Keywords: Sean Silverthorne
  • 29 Jun 2015
  • HBS Case

Consumer-centered Health Care Depends on Accessible Medical Records

Quelch and Rodriguez wrote a case in May about Philips, which started in 1891 as a light bulb manufacturer in the Netherlands and, more recently, has become a major manufacturer of medical devices and software sold primarily to hospitals.... View Details
Keywords: by Dina Gerdeman; Health; Technology
  • 21 May 2014
  • Lessons from the Classroom

CORe: HBS Powers Up Online Program on Business Fundamentals

time. While today the software is able to respond to wrong answers with a second layer of customized follow-up questions, he hopes eventually it will include three or four layers of customized questions and even remember mistakes students... View Details
Keywords: by Michael Blanding; Education
  • 15 Oct 2012
  • Research & Ideas

Why Business IT Innovation is so Difficult

McElheran explains. "He is on top of everything in that organization. He knows all the people. He oversees their training. He looks at the software every day. He runs experiments. He customized all the reports to tell him exactly what he... View Details
Keywords: by Maggie Starvish
  • 07 Jun 2011
  • First Look

First Look: June 7

born in Argentina in 2003 to provide software services to established companies in the developed world. After reaching sales of $57 million in 2010, the company ponders its next steps to achieve $500 million in revenues by 2015. Purchase... View Details
Keywords: Sean Silverthorne
  • March 1999
  • Case

MySoftware Company (A)

By: H. Kent Bowen and Nicole Tempest
In 1997, Gregory Slayton took the position as CEO of MySoftware, which had been experiencing revenue and operating losses for the past two years. Within 90 days, he stabilized the company through a combination of cost cutting, financial discipline, and accountability... View Details
Keywords: Decisions; Cost Management; Profit; Employees; Growth and Development Strategy; Operations; Outcome or Result; Partners and Partnerships; Internet and the Web; Applications and Software; Information Technology Industry
Citation
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Bowen, H. Kent, and Nicole Tempest. "MySoftware Company (A)." Harvard Business School Case 699-121, March 1999.
  • 11 Jul 2005
  • Research & Ideas

The New International Style of Management

advantage, decision making by those firms and their individual managers seems to rise above national influences and toward a commonality shared by other top firms in the international arena. In their study of the software industry in... View Details
Keywords: by Garry Emmons
  • 10 Jan 2005
  • Research & Ideas

The Knowledge Coach

breaks down or needs expediting. And how about her uncanny ability to decode behavioral cues—subtle signs of disagreement or even hostility among subordinates in meetings? How does she do that? That storehouse of unwritten process details—the way that certain View Details
Keywords: by Dorothy Leonard & Walter Swap
  • 19 Jul 2004
  • Research & Ideas

Why Innovations Sit on the Shelf

Continued success in diagnostic systems relies heavily on product innovation and software engineering. But Ludwig found that the DIS division had lost its edge—a key competitor had improved its own products so that they outperformed DIS's... View Details
Keywords: by Michael Beer, Russell Eisenstat & Derek Schrader
  • 24 Sep 2001
  • Research & Ideas

Why the Internet Doesn’t Change Everything

Singapore stop its citizens from peeking at Hustler on their laptops? Or the U.S. government prevent American firms from using high-powered security software in their overseas affiliates? Again, they essentially can't. Silently,... View Details
Keywords: by Debora L. Spar
  • 19 Apr 2016
  • First Look

April 19, 2016

Rumie's software and services from the physical tablets to achieve greater reach and scale. In October 2015, Rumie opened the LearnCloud, its proprietary online content curation portal for NGOs, to the public. Now anyone could discover,... View Details
Keywords: Sean Silverthorne
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

place? Was it time to give in to the mounting pressure, or to hold firm? Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=709040 F-Secure Corporation: Software as a Service (SaaS) in the Security... View Details
Keywords: Martha Lagace
  • November 2019
  • Supplement

Innovation at Uber: The Launch of Express POOL

By: Chiara Farronato, Alan MacCormack and Sarah Mehta
This multimedia supplement accompanies the case “Innovation at Uber: the Launch of Express POOL” (case no. 619-003). Set in March 2018, the case follows ride-sharing company Uber as it develops and launches a new product called Express POOL. This multimedia supplement... View Details
Keywords: Innovation and Management; Innovation Leadership; Innovation Strategy; Technological Innovation; Information Technology; Mobile and Wireless Technology; Applications and Software; Digital Platforms; Technology Industry; California; San Francisco
Citation
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Related
Farronato, Chiara, Alan MacCormack, and Sarah Mehta. "Innovation at Uber: The Launch of Express POOL." Harvard Business School Multimedia/Video Supplement 620-702, November 2019.
  • 05 Dec 2017
  • Research & Ideas

What We've Learned from 101 Entrepreneurs in Emerging Markets

exploring how to automate access to some of the video interviews. It’s trickier than we thought but we’re making progress. So far, it still seems simpler to manually extract relevant quotes since the software for automating this is too... View Details
Keywords: by Sean Silverthorne
  • 19 Feb 2014
  • Research & Ideas

Racist Umpires and Monetary Ministers

the University of California, San Diego. The researchers used computer software to analyze the tone of each columnist's writing, determining whether they wrote with a generally bearish or generally bullish perspective. "Some authors... View Details
Keywords: by Michael Blanding; Sports; Information; Publishing
  • 07 Aug 2018
  • First Look

New Research and Ideas, August 8, 2018

Free Speech at Google In August 2017, Google fired James Damore, a 28-year-old software engineer who had been employed by the company since 2013. The move came after Damore penned an internal company memo titled “Google’s Ideological Echo... View Details
Keywords: by Sean Silverthorne
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