• 05 Jun 2020
• Research & Ideas

How Anchor Investors Help Impact Funds Succeed

so-called impact funds, or funds that hope to create positive social or environmental impact. In Anchors Aweigh: Analysis of Anchor Limited Partner Investors in Impact Investment Funds, the authors describe... View Details

Keywords: by Sean Silverthorne; Financial Services

• March 2017
• Case

Cantel Medical

By: John R. Wells and Gabriel Ellsworth

Cantel Medical Corporation provided infection prevention and control products and services for patients, caregivers, and other healthcare providers. In 2016, Cantel generated sales of $665 million and net profits of $60 million, double the levels of five years earlier.... View Details

Keywords: Cantel; Charles Diker; Furniture Industry; Matrix Organization; Acquisition; Mergers and Acquisitions; Business Conglomerates; Business Units; Business Growth and Maturation; Business Organization; For-Profit Firms; Chemicals; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Health; Health Care and Treatment; Business History; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Organizational Structure; Problems and Challenges; Research and Development; Opportunities; Strategy; Adaptation; Business Strategy; Competitive Strategy; Corporate Strategy; Diversification; Expansion; Information Technology; Biotechnology Industry; Chemical Industry; Health Industry; Manufacturing Industry; Medical Devices and Supplies Industry; Pharmaceutical Industry; United States; New Jersey

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Wells, John R., and Gabriel Ellsworth. "Cantel Medical." Harvard Business School Case 717-482, March 2017.

• 18 Aug 2017
• News

Managing Climate Change: Lessons from the U.S. Navy

• 14 Oct 2021
• In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

this period of renaissance, and the fiercest labor market in recent memory, companies should take steps to redefine the purpose of the office as a tool rather than a destination. For example, the office can become a tool to enhance specific collaborative efforts,... View Details

Keywords: by Kristen Senz

• 01 Feb 2022
• Book

Innovation Isn’t Just for Startups: How Big Companies Can Succeed

runs), and scaling (the development of a full-fledged new product or service). "Becoming a corporate explorer is not a route to a safe or easy career." The authors share the stories of influential explorers,... View Details

Keywords: by Lane Lambert

• 05 May 2020
• Research & Ideas

China Tariffs and Coronavirus a Double Hit to American Retailers

that US companies have disproportionately borne the brunt of the increased tariffs on China, as the ongoing trade war nears the two-year mark. “The situation may get more pressing for some of these companies that will be hit with a... View Details

Keywords: by Michael Blanding

• September 2005 (Revised February 2007)
• Case

Angels and Devils: Best Buy's New Customer Approach (A)

By: Anita Elberse, John T. Gourville and Das Narayandas

In November 2004, The Wall Street Journal reported that consumer electronics retailer Best Buy's new customer approach was to shun the "devils" among its customers. The "customer centricity" initiative, which was led by Best Buy's CEO Brad Anderson, was based on an... View Details

Keywords: History; Customer Relationship Management; Opportunities; Marketing Strategy; Leadership Style; Problems and Challenges; Growth and Development Strategy; Retail Industry; Electronics Industry

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Elberse, Anita, John T. Gourville, and Das Narayandas. "Angels and Devils: Best Buy's New Customer Approach (A)." Harvard Business School Case 506-007, September 2005. (Revised February 2007.)

• 05 Feb 2018
• What Do You Think?

Should Companies Disclose Employee Compensation?

compensation data could lead to a different method in solving certain situations such as pay discrepancy " As Ali put it, "Why companies find it so difficult to talk salary when our government is so open on what each employee is... View Details

Keywords: by James Heskett; Financial Services

• 11 Mar 2024
• News

In Harmony

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, my name is Julia Hanna; I’m an associate editor at the HBS Alumni Bulletin. Last November I flew to Seoul, South Korea to interview Michael Kim (MBA 1990) of MBK Partners. Often referred to as one of... View Details

Keywords: Julia Hanna; photograph by Jun Michael Park

• March 1983
• Article

Brilliant but Cruel: Perceptions of Negative Evaluators

By: T. M. Amabile

Using edited excerpts from actual negative and positive book reviews, this research examined the hypothesis that negative evaluators of intellectual products will be perceived as more intelligent than positive evaluators. The results strongly supported the hypothesis.... View Details

Keywords: Social Psychology; Situation or Environment; Performance Evaluation; Perception; Status and Position; Attitudes; Prejudice and Bias; Power and Influence

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Amabile, T. M. "Brilliant but Cruel: Perceptions of Negative Evaluators." Journal of Experimental Social Psychology 19 (March 1983): 146–156. (Reprinted in: E. Aronson (Ed.) (1984), Readings about the social animal (3rd. ed.). San Francisco: Freeman.)

• 08 Aug 2005
• Research & Ideas

A Balanced Scorecard Approach To Measure Customer Profitability

summarizes customer profitability. Consider the situation faced in the 1990s by one of the nation's largest distributors of medical and surgical supplies. In five years, sales had more than tripled to nearly $3 billion, yet selling,... View Details

Keywords: by Robert S. Kaplan

• 31 Aug 2021
• Book

Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate

pernicious effects that power has." Sharing some of their power with their employees, for example by giving them more autonomy or allowing them to contribute to the decision-making process, can actually lead to better results: higher... View Details

Keywords: by Jay Fitzgerald

• 27 May 2015
• Blog Post

What is an HBS Section?

and contribute in the discussion. That allows for a very smooth transition into a learning environment where speaking up is crucial for success. Neil: Section increases the level of accountability in each class. It’s one thing to come... View Details