Knowledge Management - Publications - Faculty & Research

15 Dec 2008
Research & Ideas

The Surprisingly Successful Marriages of Multinationals and Social Brands

to managers and stimulating reflection among scholars, a new working paper by HBS professors James E. Austin and Herman B. "Dutch" Leonard looks at how and why such acquisitions occur and how to View Details

Keywords: by Sarah Jane Gilbert; Consumer Products; Food & Beverage

20 Jun 2012
Lessons from the Classroom

Teaching Leadership: What We Know

pedagogy and grounded in quality research. University educators are expected to have a more intricate knowledge base—in both breadth and depth, more fundamental and more strictly criticized and tested—than is available to a layperson.... View Details

Keywords: by Scott A. Snook, Rakesh Khurana & Nitin Nohria; Education

15 Feb 2011
First Look

First Look: Feb. 15

sources. Recently, the insertion into this world of business models incorporating advanced management expertise have demonstrated that commercial success is possible while significantly improving access to these basic services for the... View Details

Keywords: Sean Silverthorne

26 Jul 2010
Research & Ideas

Yes, You Can Raise Prices in a Downturn

customers willingly pay higher prices. The relevant readers are general managers responsible for a P&L, marketing and sales managers responsible for making product and selling decisions (including... View Details

Keywords: by Sean Silverthorne; Retail; Consumer Products

20 Mar 2020
Research & Ideas

How Small Businesses Can Survive the Coronavirus Outbreak

from that experience in recent weeks as she helps government officials explore ways to shore up the 30 million small businesses that provide almost half of the country’s jobs. THE CORONAVIRUS CRISIS More Business-Related Pandemic Coverage from Around Harvard and Beyond... View Details

Keywords: by Danielle Kost; Service; Food & Beverage

15 Jul 2002
Research & Ideas

Going Green Makes Good Business Sense

Press in 2000. Reinhardt evaluated current trends and tensions for managers, and outlined tactics that managers use to try to reconcile what at face value seem competing objectives: how to maximize shareholder value while at the same time... View Details

Keywords: by Martha Lagace

17 Oct 2012
Research & Ideas

America Needs a Manufacturing Renaissance

skills that are embedded in the workforce, competitors, suppliers, customers, cooperative R&D ventures, and universities and often support multiple industrial sectors. Although industrial commons are largely supported by private for-profit entities, the View Details

Keywords: by Gary P. Pisano & Willy C. Shih; Manufacturing

02 Jul 2012
Research & Ideas

Why Good Deeds Invite Bad Publicity

Do companies with reputations for acting in socially responsible ways receive public goodwill when unpleasant news hits? The question of how much (or even if) corporate social responsibility (CSR) policies benefit companies beyond the View Details

Keywords: by Michael Blanding; Energy

09 Nov 2009
Research & Ideas

Come Fly with Me: A History of Airline Leadership

productive workers during Kelleher's tenure were motivated by a vibrant working atmosphere, good wages, profit sharing, and the knowledge that no employees had ever been laid off at the company. This feeling of mutual respect and... View Details

Keywords: by Sarah Jane Gilbert; Air Transportation

21 Oct 2024
Research & Ideas

What Happens in Vegas Could Shape the Metaverse

somewhat faded from popular discourse amid advancements in artificial intelligence. However, in an article published recently in California Management Review, Wu and Clough say they believe it’s only a matter of time before the metaverse... View Details

Keywords: by Scott Nover; Computer; Information Technology

07 Jan 2015
Research & Ideas

The Quest for Better Layoffs

How can the layoff process be conducted better in the future?" To that end, Sucher has posted a listing on the HBS Working Knowledge Research Exchange, inviting managers to get in touch with her... View Details

Keywords: by Carmen Nobel; Manufacturing

09 Jan 2006
Research & Ideas

Rebuilding Commercial Real Estate

time MBAs pile into a field, it's a good contrarian indicator. Gallows humor aside, market pros see parallels, but no repeat of the 1989 crash. That optimism rests on the knowledge that the industry today bears little resemblance to the... View Details

Keywords: by Roger Thompson; Construction; Real Estate

02 Sep 2002
Research & Ideas

Foreign Multinationals in the U.S.: A Rocky Road

to act and less inclined to adopt the latest management fads, and less ruthless in dealing with failure and underperformance. However, there are vast industry and firm differences. Q: For those HBS Working View Details

Keywords: by Sarah Jane Johnston & Martha Lagace

06 Feb 2007
First Look

First Look: February 6, 2007

inventors, including knowledge spillovers and agglomeration and the concentration of spinoffs. This work investigates a possible antecedent of inventor mobility: regional variation in the enforcement of postemployment non-compete... View Details

Keywords: Martha Lagace

02 Jun 2009
First Look

First Look: June 2, 2009

books, and movies has increased sharply. Download the paper: http://www.hbs.edu/research/pdf/09-132.pdf Firsthand Experience and the Subsequent Role of Reflected Knowledge in Cultivating Trust in Global Collaboration Authors:Mark... View Details

Keywords: Martha Lagace

10 Nov 2015
First Look

November 10, 2015

Online Advertising By: Kireyev, Pavel, Koen Pauwels, and Sunil Gupta Abstract—As firms increasingly rely on online media to acquire consumers, marketing managers feel comfortable justifying higher online marketing spending by referring to... View Details

Keywords: Sean Silverthorne

May 24, 2016
Article

Build a Culture of Health

By: John A. Quelch

Every company, large and small, has an impact on health. It does so in four ways: first, through the healthfulness and safety of the products and services it sells; second, through its attention to employee health and well-being in its work practices and benefits;... View Details

Citation

Read Now

September 2011 (Revised May 2012)
Case

GoodGuide

By: George Serafeim, Robert G. Eccles and Tiffany A. Clay

GoodGuide, a high-technology start-up company, founded by University of California Professor at Berkley Dara O'Rourke is at a critical junction. The venture capital funded company has yet to find the business model to monetize a very promising product that provides... View Details

Keywords: Entrepreneurship; Growth and Development Strategy; Strategic Planning; Venture Capital; Goods and Commodities; Business Model; Information Technology; Knowledge; Education Industry; California

Citation

Educators

Purchase

02 Apr 2010
What Do You Think?

Why Are Fewer and Fewer U.S. Employees Satisfied With Their Jobs?

focus on employees and more on business and profitability." Phil Clark posited that knowledge work that deals with intangible results and hard-to-pinpoint accomplishments "just isn't as satisfying" as work used to be. John... View Details

Keywords: by Jim Heskett

19 Jan 2021
In Practice

Leadership Advice for Biden: Restore a Sense of Calm

Frei is the UPS Foundation Professor of Service Management at HBS and is the author of Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You. Joseph Fuller: Focus on doing what is possible The most important impact... View Details

Keywords: by Dina Gerdeman

Publications