Publications

26 May 2021
News

What’s the Point of the Office Again?

Person Page

Positions

dollarDEX (1998-2007)

Retired chief executive, non-executive chairman

One of world's top 30 in online finance (Institutional Investor, March 2003). Wealth management firm in Asia, and has... View Details

Teaching Interest

Short Intensive Program (SIP): Agile at Scale: From OKR's and Agile to Execution Excellence

What do you want to get out of your remaining time at HBS, your career and life-plan to make an impact, starting from Day 1 post-HBS? By developing tools to drive your personal success and strategy at HBS, in this interactive immersion, we will dive into how the... View Details

30 May 2007
Research & Ideas

Health Care Under a Research Microscope

operating room, have been studied by HBS faculty. Amy Edmondson has looked at organizational learning in hospital intensive care units; Gary Pisano and Robert Huckman studied technology adoption and teamwork in hospitals; and Edmondson, Pisano, and Richard M. Bohmer... View Details

Keywords: by Sean Silverthorne; Health; Biotechnology

21 Nov 2016
Research & Ideas

It Matters That Your CEO Doesn't Know Much About Sales

senior executives specializing in everything except sales. “The number of executives reporting to the CEO in the average S&P 500 company has doubled in the last 20 years,” says Frank V. Cespedes, a senior lecturer in the Entrepreneurial View Details

Keywords: by Michael Blanding

March 2023 (Revised May 2023)
Supplement

OneTen At Delta Air Lines: Catalyzing Family-Sustaining Careers for Black Talent (B)

By: Linda A. Hill and Lydia Begag

In January 2023, Delta Air Lines (Delta) Chief Executive Officer (CEO) Ed Bastian and his team had just launched the third iteration of an internal skills-first apprenticeship program, designed to move frontline employees into "merit" positions in four job categories.... View Details

Keywords: Change Management; Growth and Development Strategy; Diversity; Race; Talent and Talent Management; Training; Human Resources; Air Transportation Industry; United States

March 2016 (Revised November 2020)
Case

Tableau

By: Boris Vallee

Matrix Capital Management, a long-short equity hedge fund based in Waltham, Massachusetts, is assessing its investment in Tableau, a data visualization company. Tableau, which conducted an IPO a few years ago, has been experiencing substantial growth as it aims at... View Details

Keywords: Hedge Fund; Long-short Equity; Growth Investing; Growth and Development Strategy; Investment; Valuation; Technology; Technology Industry; Waltham

July 2023
Supplement

Schuberg Philis: From Success to Significance (B)

By: Thomas J. DeLong and Daniela Beyersdorfer

Three years into their “Ambition” growth plan, in 2022, the management team of Dutch professional service firm Schuberg Philis is taking stock. The global COVID-19 pandemic and other headwinds required adjustments to their growth targets, but they believe that their... View Details

Keywords: Management Succession; Growth Management; Change Management; Transformation; Mission and Purpose; Leadership; Leading Change; Information Technology Industry; Consulting Industry; Europe; Netherlands

01 Sep 2006
What Do You Think?

Are We Ready for Self-Management?

"You've got to choose carefully who wants to self-manage and who doesn't." Margie Parikh concluded, "Self-managed teams happen only if readiness is there on both sides." What do you think? Original Article In the early... View Details

Keywords: by James Heskett

February 2022 (Revised April 2024)
Case

Aleph Farms: A New Culture of Meat

By: Elie Ofek and Jeff Huizinga

Aleph Farms, an Israeli food-tech start-up, was hoping to play a major role in disrupting the conventional meat sector. Compared to intensive agricultural practices, Aleph’s cultured (or lab-grown) meat solution held the promise of considerably reducing greenhouse gas... View Details

05 Aug 2022
Research & Ideas

Why People Crave Feedback—and Why We’re Afraid to Give It

when the feedback giver and receiver know each other well.” The results highlight a potential disconnect in the workplace: While many workers are eager for feedback, especially constructive feedback, in many cases managers may be... View Details

Keywords: by Michael Blanding

December 6, 2013
Article

Family Businesses Shouldn't Hunt for Superstar CEOs

By: Josh Baron and Rob Lachenauer

This article discusses the challenges faced by family businesses when it comes to succession planning, particularly in selecting an outside CEO. It presents a case study of a third-generation family business looking for an external CEO, named "Mr. Wonderful," to manage... View Details

Keywords: Family Business; Management Succession

Register to Read

September 2008
Supplement

Adobe Systems: Working Towards a "Suite" Release (B)

By: David A. Thomas and Lauren Barley

The case examines the tools a manager can use to keep her project on track and manage conflict and tension as Adobe prepares to launch Creative Suite 3, the biggest software release in the company's 25-year history. The protagonist, Yvonne Murray, is a group program... View Details

Keywords: Change; Interpersonal Communication; Crisis Management; Product Launch; Projects; Conflict of Interests; Integration; Software

06 Dec 2022
HBS Seminar

Elizabeth Lyons, UC San Diego

30 Nov 2015
News

Those toxic co-workers

22 Aug 2017
First Look

First Look at New Research and Ideas, August 23

average of $1,459 per salesperson—almost 20% more than they spend on workers in all other functions. Yet, when it comes to equipping sales teams with relevant knowledge and skills, the ROI of sales training is disappointing. Studies... View Details

Keywords: Sean Silverthorne

11 Feb 2021
Blog Post

2+2 Where Are They Now Spotlight: Ali Evans (MBA 2019)

student business manager within HSA, I gained valuable business and leadership experience managing teams of up to 25 employees and helped launch a startup that was venture... View Details

06 Nov 2013
What Do You Think?

Is Top-Down Resource Allocation on the Rise?

levels of management was a theme running through several comments. As Dennis Nelson put it, "When an organization knows on what investments its existence depends, and the various returns on its investments, resource allocation from... View Details

Keywords: by James Heskett

September 2021
Case

TAV Airports: Acquiring Almaty International

By: Juan Alcácer and Esel Çekin

The case opens in April 2020 with Sani Şener, CEO of TAV Airports, a vertically integrated regional airport operator headquartered in Istanbul, Turkey, and his team discussing the pending acquisition of the Almaty International Airport in Kazakhstan. The company had... View Details

Keywords: Airports; COVID-19 Pandemic; Strategy; Mergers and Acquisitions; Bids and Bidding; Air Transportation Industry; Central Asia; Turkey