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  • August 2021
  • Case

Zoom Video Communications: Building a Culture of Diversity, Equity, & Inclusion During COVID-19

By: Karen G. Mills, Scott Duke Kominers, Christopher Stanton, Andy Wu, George Gonzalez and Gabriella Elanbeck
Keywords: Diversity Management; Diversity Training; Cultural Change; Cultural Diversity; Inclusion; Inclusive Growth; Inclusive Hiring; Hiring; Hiring Of Employees; Recruiting; Performance Management; Change Leadership; Race And Ethnicity; Racial Bias; Racial Disparity; Racial Injustice; Racial Tensions; Racism; Organization; Organization Process; Organization Structure; Structural/institutional Racism; Leadership And Change Management; Leadership And Managing People; Leading; Gender Bias; Discrimination; Inequalities; Inequality; Social Change; Employee Attitude Development And Empowerment; Employee Bonding; Employee Empowerment; Employee Engagement; Employee Fairness; Employee Morale; Employee Performance Management; Employee Relations; Company Culture; Company Values; Values; COVID-19 Pandemic; Demographics; Diversity; Age; Ethnicity; Gender; Business Processes; Change Management; Change; Race; Human Capital; Human Resources; Compensation and Benefits; Employees; Employee Relationship Management; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Interviews; Leadership; Leading Change; Management; Management Teams; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Growth Management; Management Style; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Organizational Structure; Organizations; Mission and Purpose; Culture; Happiness; Prejudice and Bias; Satisfaction; Equity; Identity; Leadership Style; Values and Beliefs; Technology Industry; United States
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  • November 2018
  • Case

Komatsu Komtrax: Asset Tracking Meets Demand Forecasting

By: Willy Shih, Paul Hong and YoungWon Park
Komatsu's Komtrax system started as a way of remotely monitoring and tracking equipment for the purpose of improving operational efficiency. This case follows its evolution towards other uses including demand forecasting for its sales, marketing, and production... View Details
Keywords: Big Data; Manufacturing; Manufacturing Industry; Data Strategy; Internet Of Things; Construction; Production; Analytics and Data Science; Strategy; Performance Efficiency; Forecasting and Prediction; Industrial Products Industry; Construction Industry; Japan
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  • 29 Aug 2011
  • Research & Ideas

Decoding Insider Information and Other Secrets of Old School Chums

the paper The Small World of Investing: Board Connections and Mutual Fund Returns, the three scholars found that portfolio managers placed larger bets on firms when there was an alumni connection, and that... View Details
Keywords: by Carmen Nobel; Financial Services
  • 21 Nov 2017
  • First Look

First Look at New Research and Ideas, November 21, 2017

chain that generalizes Antràs and Chor (2013). To assess the evidence, we construct firm-level measures of the upstreamness of integrated and non-integrated inputs by combining... View Details
Keywords: Sean Silverthorne
  • 01 Feb 1998
  • News

Women at the Top

built solidly on what she learned at HBS more than a decade ago. "Now that I'm a line manager," she says, "I can take the management strategies and techniques that the faculty presented View Details
Keywords: Marguerite Rigoglioso and Susan Young
  • December 2014 (Revised February 2016)
  • Case

Group Functions at the Maersk Group

By: David Collis and Matthew Shaffer
In 2014, seven years after he was appointed CEO of the Danish shipping and oil conglomerate A.P. Møller Maersk (the Maersk Group), Nils Andersen was reexamining the size and role of corporate headquarters in the company he had reshaped as a "premium conglomerate."... View Details
Keywords: Maersk; Business Units; Conglomerates; Decentralization; Core Business; Value Added; Synergy; Headquarters; Shipping; Petroleum; Oil And Gas; Drilling; Corporate Strategy; Business Conglomerates; Business Divisions; Transportation Industry; Shipping Industry; Denmark
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    Robert Simons

    Robert Simons is a Baker Foundation Professor at Harvard Business School. For over 35 years, Simons has taught accounting, management control, and strategy execution courses in both the Harvard MBA and Executive Education Programs. For 2024/25, he is teaching a... View Details

    • 24 Apr 2018
    • First Look

    First Look at New Research and Ideas, April 24, 2018

    By using a modified dictator game, we assessed sharing behavior and beliefs about others in children between 3 and 12 years old. We performed four studies (N = 376) aimed to... View Details
    Keywords: Sean Silverthorne
    • 2019
    • White Paper

    Impact-Weighted Financial Accounts: The Missing Piece for an Impact Economy

    By: George Serafeim, T. Robert Zochowski and Jennifer Downing
    Reimagining capitalism is an imperative. We need to create a more inclusive and sustainable form of capitalism that works for every person and the planet. Massive environmental damage, growing income and wealth disparity, stress, and depression within developed... View Details
    Keywords: Impact-Weighted Accounts; IWAI; Background; Economic Systems; Economy; Corporate Social Responsibility and Impact; Measurement and Metrics; Financial Statements
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    • 2003
    • Other Unpublished Work

    The Development of the Cluster Concept—Present Experiences and Recent Developments

    By: Christian H.M. Ketels
    This review presents an overview of the current research on clusters and cluster-based economic development. It is organized in three parts: First, it takes a look at the conceptual foundations of the cluster approach, discussing the definition of clusters, the... View Details
    Keywords: Growth and Development Strategy; Industry Clusters; Development Economics; Performance; Framework; Knowledge Sharing; Policy
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    • 22 Feb 2012
    • News

    Employee Happiness Matters More Than You Think

    • 05 Dec 2017
    • First Look

    First Look at New Research and Ideas, December 5, 2017

    organization to a new level. And at home, rebels are more engaged partners, parents, and friends. Packed with strategies for embracing rebellion at work View Details
    Keywords: Sean Silverthorne
    • Web

    Business Analysis and Valuation Using Financial Statements - Course Catalog

    comprehensive framework for using financial statements to evaluate a company’s strategy execution, performance, financial prospects, and value. The primary emphasis is on the analysis of public companies,... View Details
    • 2010
    • Working Paper

    Conceptual Foundations of the Balanced Scorecard

    By: Robert S. Kaplan
    David Norton and I introduced the Balanced Scorecard in a 1992 Harvard Business Review article (Kaplan & Norton, 1992). The article was based on a multi-company research project to study performance measurement in companies whose intangible assets played a central role... View Details
    Keywords: Asset Management; Balanced Scorecard; Management Systems; Performance Improvement; Strategy
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    • March 2018
    • Teaching Note

    Sandlands Vineyards

    By: Benjamin C. Esty and Greg Saldutte
    Teaching Note for HBS No.718-438. View Details
    Keywords: Wine; Winery; Vineyard; Market Attractiveness; Porter's 5 Forces; Capital Investment; Industry Attractiveness; Performance Analysis; Napa Valley; Agriculture; Entrepreneurship; Business Strategy; Competitive Strategy; Competitive Advantage; Vertical Integration; Segmentation; Food; Supply Chain; Industry Structures; Food and Beverage Industry; Food and Beverage Industry; United States; California; Napa Valley
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      Michael E. Porter

      Michael Porter is an economist, researcher, author, advisor, speaker and teacher. Throughout his career at Harvard Business School, he has brought economic theory and strategy concepts to bear on many of the most challenging problems facing corporations, economies... View Details

      Keywords: biotechnology; e-commerce industry; health care; information; information technology industry; internet; nonprofit industry; service industry; state government
      • 09 Jan 2018
      • First Look

      First Look at New Research and Ideas, January 9, 2018

      separate studies by the type of entrepreneurial behavior considered: entry into entrepreneurship, performance outcomes, and exit from entrepreneurship. This literature shows common results View Details
      Keywords: Sean Silverthorne
      • 17 Mar 2010
      • Working Paper Summaries

      Conceptual Foundations of the Balanced Scorecard

      Keywords: by Robert S. Kaplan
      • 03 Dec 2008
      • What Do You Think?

      Can Housing and Credit be “Nudged” Back to Health?

      Enough: True Measures of Money, Business and Life (New York: John Wiley & Sons, Inc., 2009) Richard H. Thaler and Cass R. Sunstein, Nudge: Improving Decisions About Health,... View Details
      Keywords: by Jim Heskett
      • 24 Aug 2016
      • Research & Ideas

      Can Obamacare Be Saved?

      tended to have narrower provider networks and broader care management strategies. Many more, however, still need to hone unique strategies for the public exchanges that can both improve short-term financial... View Details
      Keywords: by John A. Quelch and Emily Boudreau; Insurance; Health