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  • Article

(Too) Optimistic about Optimism: The Belief that Optimism Improves Performance.

By: Elizabeth R. Tenney, Jennifer M. Logg and Don A Moore
A series of experiments investigated why people value optimism and whether they are right to do so. In Experiments 1A and 1B, participants prescribed more optimism for someone implementing decisions than for someone deliberating, indicating that people prescribe... View Details
Keywords: Optimism; Bias; Accuracy; Decision Phase; Performance; Attitudes; Performance Improvement; Perception; Outcome or Result
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  • April 2020 (Revised July 2020)
  • Case

Unrest in Chile

By: Vincent Pons, William Mullins, John Masko, Annelena Lobb and Rafael Di Tella
In 2020, Chileans would head to the ballot box to decide their country’s future. Many international observers credited Chile’s decades of neoliberal governance with turning the country into Latin America’s “Tiger,” a prosperous, diversified economy on its way to... View Details
Keywords: Developing Countries and Economies; Macroeconomics; Economy; Political Elections; Public Opinion; Social Issues; Equality and Inequality; System Shocks; Chile; Latin America
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  • 29 Apr 2021
  • News

Equal Partner

daughter of Indian immigrants, Aditya was acutely aware of the inequalities that plague the venture capital world, including the less than 3 percent View Details
Keywords: Diversity; Inclusion
  • 25 Oct 2024
  • Blog Post

Harvard Business School Announces Latest RISE Fellows

As part of the Harvard Business School (HBS) Advancing Racial Equity action plan, 26 students from the MBA Classes of 2025 and 2026 have been named recipients of a Recognizing... View Details
  • 11 Feb 2014
  • First Look

First Look: February 11

market transactions. Theoretical predictions of a model of household division and land transactions are successfully tested using household panel data from West Bengal spanning 1967-2004. The tenancy reform... View Details
Keywords: Sean Silverthorne
  • 16 Feb 2012
  • Op-Ed

Nitin Nohria: Why US Competitiveness Matters

economic inequality worrisome. They see that US corporations are skittish about making investments in a time of uncertainty about government policy, taxes, and regulations. They hear too many American CEOs... View Details
Keywords: by Nitin Nohria
  • July 2020
  • Article

Tell It Like It Is: When Politically Incorrect Language Promotes Authenticity

By: J. Schroeder, M. Rosenblum and F. Gino
When a person’s language appears political—such as being politically correct or incorrect—it can influence fundamental impressions of him or her. Political correctness is “using language or behavior to seem sensitive to others’ feelings, especially those others who... View Details
Keywords: Language; Interpersonal Communication; Perception
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  • 10 Dec 2014
  • News

Going public with philanthropy

Jonathan Nelson (MBA 1983) believes that philanthropy is one of America’s great traditions. He went public with his commitment to give away much of his wealth to counteract negative View Details
  • 06 Dec 2016
  • First Look

December 6, 2016

overworked lifestyle, rather than a leisurely lifestyle, has become an aspirational status symbol. A series of studies shows that the positive inferences of status in response to busyness and lack View Details
Keywords: Sean Silverthorne
  • 05 May 2015
  • First Look

First Look: May 5

of naïve idealism, one of naïve cynicism, and an emerging era of rugged idealism. We explain how the role of the corporate leader and society's... View Details
Keywords: Carmen Nobel
  • 21 Jul 2023
  • Blog Post

Malcolm McClain (MBA/MPP 2023) Named First RISE Career Fellow

helping to shape the future growth of our company, as we focus on wealth-building to dramatically uplift Black and Brown communities and address racial inequities in America.” “Through the RISE Career Fellow... View Details
Keywords: Nonprofit / Government
  • September 2017 (Revised March 2019)
  • Supplement

Henry Kissinger: Negotiating Black Majority Rule in Rhodesia (B)

By: James K. Sebenius and Laurence A. Green
In 1976, United States Secretary of State Henry A. Kissinger conducted a series of intricate, multiparty negotiations in Southern Africa to persuade white Rhodesian leader Ian Smith to accede to black majority rule. Conducted near the end of President Gerald Ford’s... View Details
Keywords: Equality and Inequality; Race; Negotiation Process; Negotiation Participants; Negotiation Deal; Government and Politics; Africa; United States
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  • 23 Dec 2014
  • First Look

First Look: December 23

"claim" value individually and cooperative ones to "create" value jointly, as well as efforts to change perceptions of the game itself. Since advice to one side does not necessarily... View Details
Keywords: Carmen Nobel
  • 2025
  • Working Paper

A Preference for Revision Absent Improvement

By: Ximena Garcia-Rada, Leslie K. John, Ed O’Brien and Michael I. Norton
People regularly encounter revised stimuli (e.g., revised versions of products, new editions of books, tweaked recipes, and technological updates). In principle, a world of constant revision should benefit people by affording them the most up-to-date offerings. In... View Details
Keywords: Product Change; Versioning; Expectancy Effects; Heuristics; Intuitive Processing; Product Marketing; Change; Perception; Consumer Behavior
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  • March 2016
  • Teaching Note

MasterCard: Driving Financial Inclusion

By: Sunil Gupta
Since joining MasterCard (MC) in 2010, CEO Ajay Banga had made advancing financial inclusion (FI)—bringing formal financial services to marginalized populations—an important goal for the company. In 2014, MC had entered a number of partnerships with governments and... View Details
Keywords: Financial Inclusion; Banking; Equality and Inequality; Credit Cards; Developing Countries and Economies; Banking Industry; South Africa; Nigeria
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  • 04 Sep 2019
  • Research & Ideas

'I Know Why You Voted for Trump' and Other Motivation Misperceptions

people’s decisions, our false perceptions can also distort our opinions about others in general. In this case, the more important Clinton voters thought immigration policy was to Trump voters, the more negatively they viewed Trump voters... View Details
Keywords: by Dina Gerdeman
  • 2020
  • Working Paper

Hospital Allocation and Racial Disparities in Health Care

By: Amitabh Chandra, Pragya Kakani and Adam Sacarny
We develop a simple framework to measure the role of hospital allocation in racial disparities in health care and use it to study Black and white Medicare patients who are treated for heart attacks—a condition where virtually everyone receives care, hospital care is... View Details
Keywords: Health Care and Treatment; Equality and Inequality; Race; Analysis
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  • 10 Mar 2002
  • Research & Ideas

Breakthrough Negotiation: Don’t Leave It On the Table

sessions to integration and distillation of insights. Principle 3: Breakthrough Negotiators Are Masters Of Process Design Control of the process yields control over outcomes.... View Details
Keywords: by Michael Watkins
  • 26 Aug 2014
  • First Look

First Look: August 26

Publications August 2014 Management Science Smart People Ask for (My) Advice: Seeking Advice Boosts Perceptions of Competence By: Brooks, A.W., F. Gino, and M.E. Schweitzer Abstract—Although individuals can... View Details
Keywords: Sean Silverthorne
  • 2008
  • Working Paper

The Artful Dodger: Answering the Wrong Question the Right Way

By: Todd Rogers and Michael I. Norton
What happens when people try to "dodge" a question they would rather not answer by answering a different question? In four online studies using paid participants, we show that listeners can fail to detect dodges when speakers answer similar—but objectively... View Details
Keywords: Communication Strategy; Interpersonal Communication; Judgments; Perception
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