Filter Results:
(3,349)
Show Results For
- All HBS Web
(3,349)
- People (32)
- News (973)
- Research (1,566)
- Events (35)
- Multimedia (18)
- Faculty Publications (635)
Show Results For
- All HBS Web
(3,349)
- People (32)
- News (973)
- Research (1,566)
- Events (35)
- Multimedia (18)
- Faculty Publications (635)
- 08 Aug 2005
- Research & Ideas
A Balanced Scorecard Approach To Measure Customer Profitability
The experience of this company is hardly unique. Companies often capture additional business by offering more services. The list is wide-ranging: product or service customization; small order quantities; special packaging; expedited and... View Details
Keywords: by Robert S. Kaplan
- 19 Oct 2010
- First Look
First Look: October 19, 2010
U.S. "productivity miracle" is due to a natural advantage of being located in the U.S., then we would not expect to see any evidence of it for U.S. establishments located abroad. This paper shows in fact that U.S. multinationals... View Details
Keywords: Sean Silverthorne
- 20 Apr 2010
- First Look
First Look: April 20
between religiosity and pro-social behavior. To help overcome this divergence, we hypothesize that pro-social behavior is linked not to religiosity per se, but rather to the salience of religion and religious norms. We report on a field... View Details
Keywords: Martha Lagace
- 07 Mar 2017
- First Look
First Look at New Research, March 7
that researchers can potentially invoke to supplement other resources available to them. We propose a framework of antecedents for the use of professional social networks by academics. The framework captures researchers’ relevant personal and professional View Details
Keywords: Sean Silverthorne
- 01 Dec 2019
- News
Bridging the Gap
County Schools (FRI). An initiative now in its second year, FRIs offer high school students the opportunity to complete standard high school curricular requirements while gaining access to hands-on experience and accreditation... View Details
- 30 Jan 2019
- Blog Post
The Life and Role of a CEO
the team, not the other way around.” “Being CEO is like being a parent. You give unconditional love and strict limits.” The fact that they always used the word “we” instead of “I” when they talked about their experiences reflected their... View Details
- 14 Jan 2020
- Research & Ideas
The Business Case for Becoming a Jack-of-All-Trades
earlier, but end up having more impact than folks who are more specialized when they engage with the new knowledge,” Nagle says. The findings give credence to the idea that people with a broader range of interests may be more likely to be aware of developments outside... View Details
Keywords: by Michael Blanding
- 05 Oct 2020
- Book
Want to Be Happier? Make More Free Time
to some perfect ideal in our minds,” Whillans says. “We have to disconnect the experience from money, since that doesn’t adequately measure its value.” Use it or lose it Tending to our time takes careful thought and planning, since it’s... View Details
Keywords: by Dina Gerdeman
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
the writing of popular film scripts like The Matrix or Star Wars. Character behaviors, actions, and motivations hook the interest of readers at all levels, regardless of their professional experience with IT, while the plot sets up a... View Details
Keywords: by Martha Lagace
- 18 Nov 2002
- Research & Ideas
Where Morals and Profits Meet: The Corporate Value Shift
working in this area, the field was just beginning to emerge. At the time, corporations were being taken to task for a host of moral failings—neglecting consumer and employee safety, ignoring civil rights, polluting the environment,... View Details
Keywords: by Carla Tishler
- 07 Dec 2022
- Blog Post
2022 Climate Symposium: Tackling Climate Together
Commercializing Climate Tech; The Future of Food. When asked about the experience the co-chairs hoped to cultivate during the Symposium, Angela Son explained: “I hope that our attendees not only learned something new about their View Details
- 10 Oct 2023
- Blog Post
Policy Drivers for Environmental Justice: What Businesses Need to Know
group experiences common conditions.”[10] Building from this definition, the White House’s page on Justice40 defines disadvantaged communities (DACs) as communities “marginalized, underserved, and overburdened by pollution.”[11] In the... View Details
- Web
Driving Impact in Emerging Markets with HBS Alum Nneka Chime (MBA 2015) - Recruiting
contribute to the conference, sparking conversations and building connections. “It was like seeing how a thread could connect all these different pieces,” Nneka said. “I could take what I learned from one situation and apply it to another while bringing people... View Details
- 22 Nov 2016
- First Look
November 22, 2016
testing this relationship in the field. We analyze a field experiment at the supplier Hugo Boss to determine how the supplier’s inventory service level affects demand from its retailer customers. We find... View Details
Keywords: Sean Silverthorne
- 29 Oct 2020
- Blog Post
Delving Deeper into Development with the MBA/MPA-ID Program – a Q+A with Zainab Raji (MBA/MPA-ID 2022)
history on my grandpa’s walking tours of Lagos Island, celebrating Eid holidays with family, and working on craft projects with my twin sister. My family bonded over storytelling. Older family members recounted tales of their past View Details
- 01 Feb 2002
- News
It's academic. (Not!)
Photography by Jared Leeds "Our students use traditional academic theory to take on problems that have fundamental relevance in today's business world," says Janice McCormick, executive director of the HBS Doctoral Programs. "Many come in with practical business View Details
- 26 Mar 2006
- Research & Ideas
The Office of Strategy Management
experience is also vital, since the essence of good strategy execution is about "getting things done" and people who understand the relationship between strategy and operational reality will make enormous contributions to the... View Details
Keywords: by Martha Lagace
- 01 Jun 2024
- News
Firm Foundation
Courtesy Tracy Britt Cool Courtesy Tracy Britt Cool Tracy Britt Cool (MBA 2009) has been playing the long game as long as she can remember. The former Berkshire Hathaway executive grew up in a family business: Her father was a third-generation farmer in Manhattan,... View Details
- Web
Technology & Operations Management Awards & Honors - Faculty & Research
Management. Alan D. MacCormack : Received the Apgar Award for Innovation in Teaching in 2011 for his role in designing the new first-year FIELD (Field Immersion Experiences for Leadership Development)... View Details
- Web
Outdoor Spaces | About
has been built upon as the campus has been expanded over the years. Central to the learning experience are the spaces around campus where staff, faculty, and students gather in between classes, attend meetings, and celebrate at events.... View Details