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  • All HBS Web  (9,604)
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    • News  (2,436)
    • Research  (2,501)
    • Events  (38)
    • Multimedia  (245)
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Show Results For

  • All HBS Web  (9,604)
    • People  (19)
    • News  (2,436)
    • Research  (2,501)
    • Events  (38)
    • Multimedia  (245)
  • Faculty Publications  (1,794)
← Page 66 of 9,604 Results →
  • 18 Nov 2024
  • Video

Interdisciplinary Research in Marketing

  • 07 Nov 2018
  • Video

A New Approach to Service

    Michael I. Parzen

    Michael Parzen is a Senior Lecturer in the Technology and Operations Management unit at Harvard Business School. He is an applied statistician with extensive experience in data science education and currently teaches Applied Business Analytics as an MBA elective... View Details

    • September 1986 (Revised February 1990)
    • Background Note

    A Note on Quality: The Views of Deming, Juran, and Crosby

    By: David A. Garvin
    Describes the three distinct approaches to quality management represented by W. Edwards Deming, Joseph Juran, and Philip B. Crosby. Designed to introduce students to the elements of statistical quality control, structured approaches to quality improvement, and zero... View Details
    Keywords: Quality; Performance Improvement; Mathematical Methods
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    Garvin, David A. "A Note on Quality: The Views of Deming, Juran, and Crosby." Harvard Business School Background Note 687-011, September 1986. (Revised February 1990.)
    • Teaching Interest

    Overview

    By: Lynn S. Paine
    Ms. Paine currently teaches Boards of Directors and Corporate Governance in the second-year MBA program. She also co-chairs the HBS flagship programs for corporate directors Making Corporate Boards More Effective, Advanced Corporate Director Seminar, as well as its... View Details

      Victoria Ivashina

      Victoria Ivashina is the Lovett-Learned Professor of Finance and Head of the Finance Unit at Harvard Business School. She also serves as a Research Associate at the National Bureau of Economic Research (NBER), a Research Fellow at the Center for Economic Policy... View Details

      Keywords: banking; federal government; financial services; investment banking industry; private equity (LBO funds); private equity (other)
      • November – December 2009
      • Article

      Learning by Design: Developing an Engine for Transforming Your Company

      By: Michael Beer and Magnus Finnstrom
      Traditional leadership development programs often fail to achieve the desired results because they don't focus on learning linked to the company's business strategy and the real day-to-day challenges facing managers. The experience of Sweden-based industrial... View Details
      Keywords: Leadership Development; Programs; Learning; Failure; Business Strategy; Organizations; Transformation; Problems and Challenges; Design; Sweden
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      Beer, Michael, and Magnus Finnstrom. "Learning by Design: Developing an Engine for Transforming Your Company." Leadership in Action (November–December 2009).
      • November 1997 (Revised February 1998)
      • Case

      WESCO Distribution, Inc.

      By: Das Narayandas
      In 1996, WESCO, a national distributor of electrical equipment and supplies, charted out a growth of 6 to 8 percent in sales, and 12 to 16 percent in profitability over the next five years. The centerpiece of this growth strategy is the National Accounts (NA) program... View Details
      Keywords: Restructuring; Customer Satisfaction; Growth and Development; Growth and Development Strategy; Distribution; Sales; Balance and Stability; Distribution Industry; Electronics Industry
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      Narayandas, Das. "WESCO Distribution, Inc." Harvard Business School Case 598-021, November 1997. (Revised February 1998.)
      • Nov 07 2018
      • Short Film

      A New Approach to Service

      • 23 Aug 2016
      • Video

      HBS/HKS Webinar for MLT Fellows

        Dwight B. Crane

        Mr. Crane was a member of the Finance Faculty at Harvard Business School for a number of years, working primarily in the field of financial institutions and corporate governance.  He taught in the MBA and executive education programs at the School, most recently... View Details

        • April 2005 (Revised March 2006)
        • Case

        Henry Walters (A)

        By: Paul W. Marshall
        Presents a custom program for NFL players. View Details
        Keywords: Sports
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        Marshall, Paul W. "Henry Walters (A)." Harvard Business School Case 805-136, April 2005. (Revised March 2006.)

          Erin Shirtz

          Erin Shirtz is a doctoral student in the Organizational Behavior program jointly offered by Harvard Business School and the Department of Sociology at Harvard University. Her research broadly examines... View Details

          • October 2024
          • Article

          Greater Covid-19 Vaccine Uptake among enrollees Offered Health and Social Needs Case Management: Results from a Randomized Trial

          By: Margae Knox, Elizabeth A. Hernandez, Daniel M. Brown, Jennifer Ahern, Mark D. Fleming, Crystal Guo and Amanda L. Brewster
          The CommunityConnect case management program for Medicaid beneficiaries is run by Contra Costa Health, a county safety net health system in California. Case management infrastructure modestly improved Covid-19 vaccine uptake in a population of Medicaid beneficiaries... View Details
          Keywords: Health Care and Treatment; Health Pandemics; Medical Specialties; Programs; Human Needs; Welfare; Health Industry; California
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          Knox, Margae, Elizabeth A. Hernandez, Daniel M. Brown, Jennifer Ahern, Mark D. Fleming, Crystal Guo, and Amanda L. Brewster. "Greater Covid-19 Vaccine Uptake among enrollees Offered Health and Social Needs Case Management: Results from a Randomized Trial." Health Services Research 59, no. 5 (October 2024).
          • 21 Nov 2024
          • Blog Post

          Thoughts on the JD/MBA From a Recent Grad

          Anne Deng graduated from Harvard’s JD/MBA program in 2023. Before starting the program, Anne worked at Morgan Stanley as an Investment Banking Analyst. During her studies, Anne spent her first summer at Partners Group, a private equity... View Details
          • October 2010 (Revised June 2014)
          • Case

          Volkswagen do Brasil: Driving Strategy with the Balanced Scorecard

          By: Robert S. Kaplan and Ricardo Reisen de Pinho
          A new management team at VW do Brazil develops and deploys a strategy map and Balanced Scorecard to accomplish a turnaround and cultural change after eight consecutive years of financial losses and market share declines. The team uses the strategy map to align... View Details
          Keywords: Business Cycles; Developing Countries and Economies; Management Teams; Leadership; Balanced Scorecard; Strategic Planning; Balance and Stability; Motivation and Incentives; Communication Strategy; Competitive Advantage; Auto Industry; Brazil; Germany
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          Kaplan, Robert S., and Ricardo Reisen de Pinho. "Volkswagen do Brasil: Driving Strategy with the Balanced Scorecard." Harvard Business School Case 111-049, October 2010. (Revised June 2014.)
          • 24 Jul 2024
          • News

          Harvard Business School MBA Is Now STEM Designated

          • March 2016 (Revised January 2023)
          • Teaching Note

          Carla Ann Harris at Morgan Stanley

          By: Lakshmi Ramarajan
          This case follows Carla Ann Harris, an African-American executive on Wall Street, from her childhood to the eve of her 20th year at Morgan Stanley. In addition to her professional identity as an investment banker, Harris is also an accomplished gospel singer, an... View Details
          Keywords: Decision Choices and Conditions; Identity; Personal Development and Career; Success; Values and Beliefs; Social Entrepreneurship; Financial Services Industry
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          Ramarajan, Lakshmi. "Carla Ann Harris at Morgan Stanley." Harvard Business School Teaching Note 416-040, March 2016. (Revised January 2023.)
          • July 2002 (Revised January 2003)
          • Case

          Harrah's Entertainment, Inc: Rewarding Our People

          By: Thomas J. DeLong and Vineeta Vijayaraghavan
          Marilyn Winn, head of human resources at Harrah's Entertainment, must make a recommendation to the company's president and CEO about whether the existing bonus payout program is effective at motivating employees or whether it should be revised and/or replaced. A recent... View Details
          Keywords: Customer Satisfaction; Economic Slowdown and Stagnation; Compensation and Benefits; Employees; Human Capital; Management Style; Motivation and Incentives; Alignment; Entertainment and Recreation Industry
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          DeLong, Thomas J., and Vineeta Vijayaraghavan. "Harrah's Entertainment, Inc: Rewarding Our People." Harvard Business School Case 403-008, July 2002. (Revised January 2003.)
          • April 2021
          • Case

          Buy Online, Pickup in Store: Evaluating an Omnichannel Intervention in Retail

          By: Antonio Moreno, Santiago Gallino and Amy Klopfenstein
          In October 2018, fashion, wellness, and beauty retailer Sylvarella implemented a Buy Online, Pickup in Store (BOPS) program in an attempt to counteract a sales decline. While BOPS had the potential to meet customer expectations for a seamless order and fulfillment... View Details
          Keywords: Operations; Service Delivery; Logistics; Infrastructure; Distribution Channels; Order Taking and Fulfillment; Analysis; Retail Industry; Apparel and Accessories Industry; United States; Canada
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          Moreno, Antonio, Santiago Gallino, and Amy Klopfenstein. "Buy Online, Pickup in Store: Evaluating an Omnichannel Intervention in Retail." Harvard Business School Case 621-103, April 2021.
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