Promotion - Publications - Faculty & Research

23 Oct 2000
Research & Ideas

The Strategy-Focused Organization

of dollars of initiatives will be shifted by it. When the changes are integrated into the management system in this way, the change has been institutionalized. The role of the Executive Leadership Team evolved over time. Bob McCool retired in 1996. Brian Baker was... View Details

Keywords: by Robert S. Kaplan & David P. Norton

16 Apr 2001
Research & Ideas

Breaking the Code of Change

Leadership Top-down Participative Focus Structure and systems Culture Planning Programmatic Emergent Motivation Incentives lead Incentives lag Consultants Large/ knowledge-driven Small/ process-driven That is, each of them does promote... View Details

Keywords: by Michael Beer & Nitin Nohria

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Team - Case Method Project

and has been passionate about pedagogy from a young age, always reflecting on her own educational experiences. She is excited to enrich those of other students through promoting adoption of the case method. Outside of work, she spends as... View Details

10 Aug 2010
First Look

First Look: August 10

Frank V. Cespedes, and Kerry HermanHarvard Business School Case 709-441 In 2008, concert producer and promoter Live Nation faces a decision about its strategy in light of the tumultuous changes in the music industry and the increasing... View Details

Keywords: Martha Lagace

01 Oct 1997
News

J. Hughes Norton III

There will be endless meetings with tournament promoters and sponsors from around the world, with representatives from the companies whose products his clients endorse, and with Tiger and his other player-clients. "To be successful,"... View Details

Keywords: Garry Emmons

01 Oct 2007
Research & Ideas

Encouraging Dissent in Decision-Making

made the discussion, and hence the ultimate decision, much better," George says. "You need to reward and promote the mavericks or else the organization will lose its creative edge. You try to create tension inside because the... View Details

Keywords: by Garry Emmons

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About the Center - Christensen Center for Teaching & Learning

About the Center The C. Roland Christensen Center for Teaching and Learning was established in 2004 to promote and support teaching excellence and innovation within Harvard Business School. It also provides leadership and expertise about... View Details

01 Jul 2009
Working Paper Summaries

File-Sharing and Copyright

Keywords: by Felix Oberholzer-Gee & Koleman Strumpf; Technology; Entertainment & Recreation

15 May 2009
Working Paper Summaries

Money or Knowledge? What Drives Demand for Financial Services in Emerging Markets?

Keywords: by Shawn Cole, Thomas Sampson & Bilal Zia; Financial Services

November 26, 2019
Article

Veil-of-Ignorance Reasoning Favors the Greater Good

By: Karen Huang, Joshua D. Greene and Max Bazerman

The “veil of ignorance” is a moral reasoning device designed to promote impartial decision-making by denying decision-makers access to potentially biasing information about who will benefit most or least from the available options. Veil-of-ignorance reasoning was... View Details

Keywords: Policy Making; Procedural Justice; Ethics; Decision Making; Policy; Fairness

Citation

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February 2017 (Revised September 2017)
Case

Bringing Digital to Wimbledon

By: John T. Gourville and David Arnold

It was mid-December 2016 as Alexandra (Alex) Willis read with satisfaction that The All England Lawn Tennis & Croquet Club (AELTC) had won yet another award for its use of social media to reach its fan base. As the organizer and host of “The Championships, Wimbledon,”... View Details

Keywords: Wimbledon; London; Digital; Marketing; Marketing Communications; Online Technology

Citation

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The “veil of ignorance” is a moral reasoning device designed to promote impartial decision-making by denying decision-makers access to potentially biasing information about who will benefit most or least from the available options. Veil-of-ignorance reasoning was... View Details

20 Dec 2022
Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

its high-commitment, high-performance culture for decades. At the leadership level, promotion depends on adherence to the credo and acting on the findings of these honest conversations. These companies, while they remain hierarchical, are... View Details

Keywords: by Michael Beer

08 Oct 2020
Research & Ideas

Keep Your Weary Workers Engaged and Motivated

motivation—are: Acquire. Obtain scarce goods, including intangibles such as social status. Bond. Form connections with individuals and groups. Comprehend. Satisfy our curiosity and master the world around us. Defend. Protect against external threats and View Details

Keywords: by Boris Groysberg and Robin Abrahams

04 Apr 2023
Book

Two Centuries of Business Leaders Who Took a Stand on Social Issues

While shareholders still reign supreme at many companies, a widespread shift toward more responsible business practices is driving more leaders to take a stand on social and environmental issues today, says Harvard Business School Professor Geoffrey Jones. Jones... View Details

Keywords: by Lane Lambert; Consumer Products; Fashion; Retail; Green Technology

06 Sep 2011
Research & Ideas

Cheese Moving: Effecting Change Rather Than Accepting It

of WMMC and still wishes to distribute it to his or her employees, I am certainly not going to attempt to interfere with that decision. Every book has useful insights. But in some ways, the message of WMMC may indeed be dangerous, or at least debilitating, because it... View Details

Keywords: by Carmen Nobel

19 Apr 2004
Research & Ideas

Birth of the American Salesman

the salesman's role in promoting goods was different from that of advertising. To use a military analogy common in the early twentieth century, advertising was a weapon for waging an air war, while salesmen were deployed as foot soldiers... View Details

Keywords: by Laura Linard

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Courses - Business History

Courses Since 1927, Harvard Business School has been a pioneer in teaching business history. The Business History Initiative continues this tradition and seeks to facilitate and promote course development in business history globally. We... View Details

Research Summary

"Pricing Practices and Market Power in International Cellular Telephone Markets" (with Dana Nunn)

As the cellular telephone market continues to grow throughout the globe, countries must determine how to best promote market growth and innovation while protecting consumers and ensuring competitive rates. The conventional wisdom has been that introducing competition... View Details

February 2025
Article

Improving Customer Compatibility with Tradeoff Transparency

By: Ryan W. Buell and MoonSoo Choi

Through a large-scale field experiment with 393,036 customers considering opening a credit card account with a nationwide retail bank, we investigate how providing transparency into an offering’s tradeoffs affects subsequent rates of customer acquisition and long-run... View Details