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  • 16 Apr 2013
  • Working Paper Summaries

The Auditing Oligopoly and Lobbying on Accounting Standards

Keywords: by Abigail M. Allen, Karthik Ramanna & Sugata Roychowdhury; Accounting; Banking
  • 22 Aug 2012
  • Working Paper Summaries

A Randomized Field Study of a Leadership WalkRounds™-Based Intervention

Background: Leadership WalkRounds have been widely adopted as a technique for improving patient safety and safety climate. WalkRounds involve senior managers directly observing frontline work and soliciting employees' ideas about improvement opportunities. However, the... View Details
Keywords: by Anita L. Tucker & Sara J. Singer; Health
  • 22 Oct 2007
  • Research & Ideas

Bringing ‘Lean’ Principles to Service Industries

Wipro Technologies, an Indian outsource provider of software services, launches its own lean initiative. "In terms of operations and improvements, the service industries in general are a long way behind manufacturing," Upton says. "The View Details
Keywords: by Julia Hanna; Computer
  • Web

Negotiation, Organizations & Markets Curriculum - Faculty & Research

3.0 Behavioral Economics for Managerial Decision Making Joshua Schwartzstein Spring 2025 Q3Q4 3.0 Deals Guhan Subramanian Spring 2025 Q3Q4 3.0 Deals Q2 Guhan Subramanian Fall 2024 Q2 1.5 Motivation and Incentives Ashley Whillans Spring... View Details
  • 02 Jul 2018
  • Research & Ideas

Corporate Tax Cuts Don't Increase Middle Class Incomes

0.5 percent. The federal tax cut reduced rates by 14 percent, so the income-shifting motivation is likely to be much stronger.” Prior research largely focused on how personal taxes impact income inequity, and Rouen wanted to take a... View Details
Keywords: by Roberta Holland
  • 21 May 2014
  • HBS Seminar

Robert Kraut, Carnegie Mellon

  • 1996
  • Book

Creativity in Context

By: T. M. Amabile
Keywords: Creativity; Theory; Research; Motivation and Incentives; Situation or Environment; Organizational Culture; Measurement and Metrics; Personal Characteristics; Cognition and Thinking; Performance; Performance Evaluation; Social Psychology
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  • October 2001 (Revised June 2004)
  • Case

Harrah's Entertainment Inc.

By: Rajiv Lal and Patricia Carrolo
Describes a situation facing Philip Satre, chairman and CEO of Harrah's Entertainment, Inc. Satre was reading a May 2000 Wall Street Journal story that discussed the company's marketing success in targeting low rollers, the 100% growth in stock price and profits in the... View Details
Keywords: Budgets and Budgeting; Marketing; Marketing Reference Programs; Performance Evaluation; Motivation and Incentives; Competitive Strategy
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  • 11 Dec 2023
  • Blog Post

Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy

particularly women and people of color, that have been excluded from the traditional working paradigm to thrive,” Leahy shares. The company also prioritizes using its platform to support underserved communities and elevate Black-owned beauty businesses. This... View Details
  • June 2000 (Revised December 2001)
  • Case

Performance Pay at Safelite Auto Glass (A)

By: Brian J. Hall, Edward Lazear and Carleen Madigan
Describes a company's changing of its compensation and incentive plan. In particular, it shows how a change from hourly pay to piece rate pay (for windshield installers) affected productivity, pay, and turnover. View Details
Keywords: Motivation and Incentives; Performance Productivity; Change; Compensation and Benefits; Service Industry; Auto Industry
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  • July – August 2008
  • Article

Employee Motivation: A Powerful New Model

By: Nitin Nohria, Boris Groysberg and Linda-Eling Lee
Keywords: Employees; Motivation and Incentives
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  • 02 Mar 2016
  • News

David Moss is Rewriting History

enthusiasm for the course may have been motivated in part by current events: The first year there were 30 students; a year later, after receiving a top student rating, Moss faced significant overenrollment. But Moss’s enthusiasm was for... View Details
Keywords: April White
  • 30 Nov 2007
  • What Do You Think?

What Is Management’s Role in Innovation?

Summing Up Can creativity and innovation be managed? Judging from responses to questions posed by practitioner panelists at a recent colloquium on "Creativity, Entrepreneurship, and Organizations of the Future" at Harvard Business School, many feel that... View Details
Keywords: by Jim Heskett
  • 11 May 2023
  • News

How FOMO Became a Fixture

personally and professionally, and why he just trademarked it. You were able to trademark the term "FOMO" recently. What motivated you to take this step? "I coined the term FOMO in a May 2004 humor column in the HARBUS, and I hadn't... View Details
  • Web

Business Finance Course Online | HBS Online

Hide Details Concepts The Capital Allocation Problem How to Grow: Organic vs. Inorganic Growth Distributing Cash to Shareholders Distribution Motivations Featured Exercises Capital allocation decision tree analysis Weigh value of... View Details
  • Web

Health Care Curriculum - Institute For Strategy And Competitiveness

incremental improvement of existing practice. The curriculum is intended to stimulate new thinking by health care providers, health plans, suppliers, employers, and government, with the ultimate aim of motivating and informing changes in... View Details
  • 28 Jul 2008
  • Research & Ideas

Making the Decision to Franchise (or not)

demographic characteristics. Motivated Managers That is one of the biggest decisions a business can make, Campbell says. Franchising creates a strong motivation for local managers to maximize performance,... View Details
Keywords: by Julia Hanna; Retail
  • March 2020 (Revised August 2020)
  • Case

Culture at Google

By: Nien-hê Hsieh, Amy Klopfenstein and Sarah Mehta
Beginning in 2017, technology (tech) company Google faced a series of employee-relations issues that threatened its unique culture of innovation and open communication. Issues included protests surrounding Google’s contracts with the U.S. government, restrictions of... View Details
Keywords: Human Resources; Employee Relationship Management; Recruitment; Retention; Resignation and Termination; Labor; Working Conditions; Employment; Labor Unions; Wages; Law; Lawsuits and Litigation; Rights; Ethics; Values and Beliefs; Fairness; Organizations; Organizational Culture; Mission and Purpose; Social Psychology; Attitudes; Behavior; Conflict Management; Trust; Motivation and Incentives; Prejudice and Bias; Power and Influence; Information Technology; Internet and the Web; Information Infrastructure; Society; Social Issues; Culture; Civil Society or Community; Demographics; Diversity; Ethnicity; Gender; Race; Technology Industry; North and Central America; United States; California
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  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

that their options for radical change appeared highly constrained. During the years of Cole and Tempel, the key to improving performance was believed to lie in diversification. The Unilever "fleet" sailed in a variety of directions, View Details
Keywords: by Geoffrey Jones; Consumer Products
  • 31 Jan 2018
  • Research & Ideas

American Idle: Workers Spend Too Much Time Waiting for Something to Do

Paul Bradbury American workers are usually a pretty busy bunch, yet their time spent idle costs employers an estimated $100 billion per year, according to a new study from Harvard Business School. “We suspected idle time might be more prevalent than most people would... View Details
Keywords: by Michael Blanding