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  • 17 Aug 2010
  • First Look

First Look: August 17

DaVita in 1999, breaking an important promise to his family in order to do so, he was determined to create a differentiated company with a community-like culture. Over six years, he had engineered an impressive financial turnaround and... View Details
Keywords: Martha Lagace
  • 09 Nov 2009
  • Research & Ideas

Come Fly with Me: A History of Airline Leadership

companies defined a new business model of success. Q: Explain the relationship between the leadership styles of airline CEOs and the industry's "contextual landscape"? A: Our study of the airline industry helps to shed light on... View Details
Keywords: by Sarah Jane Gilbert; Air Transportation
  • 12 Dec 2017
  • First Look

New Research and Ideas, December 12, 2017

battles.” Grupo Clarín was one of the preeminent media companies in Argentina, with leading newspapers, cable television and Internet services, and broadcast television and radio stations. Some critics contended the View Details
Keywords: Sean Silverthorne
  • 15 Nov 2011
  • First Look

First Look: November 15

theoretical models emphasizing the role of managerial myopia. Download the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1603484 The Impact of a Corporate Culture of Sustainability on Corporate Behavior and Performance... View Details
Keywords: Sean Silverthorne
  • 22 Mar 2010
  • Research & Ideas

One Strategy: Aligning Planning and Execution

deep culture of direct sales to corporate customers, the company was slow to take advantage of a rapidly emerging consumer market—at least until founder Michael Dell returned to shake things up. "Our... View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • 17 Jul 2012
  • First Look

First Look: July 17

largest Brazilian beauty company and one of the world's top twenty beauty companies, to explore how the logic of globalization is changing for corporations from emerging countries as growth opportunities in those countries outpace those... View Details
Keywords: Sean Silverthorne
  • 10 Mar 2008
  • Research & Ideas

Encouraging Entrepreneurs: Lessons for Government Policy

growing academic interest in the influence of social networks on entrepreneurial successes and failures, Nanda says. As an example, he cites Regional Advantage: Culture and Competition in Silicon Valley and Route 128, a 1994 book by... View Details
Keywords: by Julia Hanna
  • 21 Aug 2000
  • Research & Ideas

Faculty Research Looks to Latin America

threats that Brazil faces?" Nonprofit/for-profit Collaboration Professor Diana Barrett teaches Entrepreneurial Management and the course on Leadership, Values and Decision Making. She conducts research on the relationship between View Details
Keywords: by Martha Lagace
  • 30 Apr 2013
  • First Look

First Look: April 30

where diaspora connections serve to navigate uncertain environments. We further show that diaspora-based contracts mainly serve to lower costs for the company contacts outsourcing the work, as the workers in India are paid about the... View Details
Keywords: Sean Silverthorne
  • 09 Mar 2003
  • Research & Ideas

Education, Technology, and Business: What’s the Catch?

cultural affinity to education, having been educated in four different countries. Also, education is the second largest industry in the U.S., although business schools don't give this much attention, said Kalliarekos. A personal lifelong... View Details
Keywords: by Carla Tishler; Education
  • 06 Sep 2016
  • First Look

September 6, 2016

how other companies can begin to adopt it. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51074 Forthcoming Review of Financial Studies Does Aggregated Returns Disclosure Increase Portfolio Risk-Taking? By: Beshears,... View Details
Keywords: Carmen Nobel
  • April 2023 (Revised April 2024)
  • Teaching Note

Netflix's Culture: Binge or Cringe?

By: Hubert Joly, Leonard A. Schlesinger, James Barnett and Stacy Straaberg
Teaching Note for HBS Case No. 522-096. View Details
Keywords: Compensation and Benefits; Employees; Recruitment; Resignation and Termination; Retention; Selection and Staffing; Innovation and Management; Innovation Strategy; Leadership Style; Business or Company Management; Management Style; Media; Business Processes; Organizational Culture; Organizational Structure; Performance Expectations; Performance Productivity; Creativity; Business Strategy; Entertainment and Recreation Industry; Media and Broadcasting Industry; Motion Pictures and Video Industry; Video Game Industry; North America; California; Canada; Europe; Middle East; Africa; Asia; Latin America
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Joly, Hubert, Leonard A. Schlesinger, James Barnett, and Stacy Straaberg. "Netflix's Culture: Binge or Cringe?" Harvard Business School Teaching Note 523-004, April 2023. (Revised April 2024.)
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

  Working PapersHow Firms Respond to Being Rated (revised) Authors:Aaron K. Chatterji and Michael W. Toffel Abstract While many rating systems seek to help buyers overcome information asymmetries when making purchasing decisions, we investigate how these ratings also... View Details
Keywords: Martha Lagace
  • 28 Apr 2015
  • First Look

First Look: April 28

principles, and skills of three of the most successful and influential figures in business-Bill Gates, Andy Grove, and Steve Jobs-offering lessons for all managers and entrepreneurs on leadership, strategy, and execution. In less than a decade, Bill Gates, Steve Jobs,... View Details
Keywords: Sean Silverthorne
  • 04 Dec 2012
  • First Look

First Look: December 4

severity of the coordination problem faced by users. Read the paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=38648 The Costs of Ambient Cultural Disharmony: Indirect Intercultural Conflicts in Social Environment Undermine... View Details
Keywords: Carmen Nobel
  • 04 Mar 2014
  • First Look

First Look: March 4

build a culture of innovation? What does that culture look like? How does it evolve and grow? How are teams most effectively created and then nurtured in this context? What is a leader's role in this... View Details
Keywords: Sean Silverthorne
  • 15 Jul 2014
  • First Look

First Look: July 15

Wawa Inc. Retailing requires attention to detail and customer and employee loyalty. Wawa is a 50-year-old food retailer with an almost cult-like following. With $9 billion in revenues, Wawa is the 50th largest privately held company in... View Details
Keywords: Carmen Nobel
  • 03 Nov 2011
  • What Do You Think?

The Ultimate Question in Management

Read More: Stephen M. R. Covey with Rebecca R. Merrill, The Speed of Trust: The One Thing That Changes Everything (New York: Free Press, 2006). Fred Reichheld and Rob Markey, The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter View Details
Keywords: by James Heskett
  • 17 Mar 2008
  • Research & Ideas

The Lessons of Business History: A Handbook

elsewhere. There is still only one overall survey of Indian business history. As Indian companies such as Tata become global giants, we need to understand where they came from. Latin America represents a mixed picture, with pockets of... View Details
Keywords: by Sean Silverthorne
  • 02 Mar 2017
  • What Do You Think?

Is China About to Overtake the US for World Trade Leadership?

cannot be a credible champion for world trade. “Xi Jinping’s words are more of a PR stunt,” he wrote. Wildebeest added, “[A]ttempting to do meaningful work in China is basically a hassle from day one, top to bottom. Large companies often... View Details
Keywords: by James Heskett
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