Company Culture - Publications - Faculty & Research

08 Sep 2015
First Look

September 8, 2015

company revenues) threatened to take its business elsewhere. One year later, they had regained the respect of their customers and won the trust of their employees to promote a new culture of empowerment and... View Details

Keywords: Carmen Nobel

01 Nov 2010
Research & Ideas

How IT Shapes Top-Down and Bottom-Up Decision Making

What determines whether decisions happen on the bottom, middle, or top rung of the corporate ladder? New research offers a surprising conclusion: The answer often lies in the technology that a company uses. Information-based systems, such... View Details

Keywords: by Carmen Nobel

04 Nov 2013
Research & Ideas

The Real Cost of Bribery

payment, how it was detected, and the way the firm responded to the bribe after it was uncovered. To test the hypothesis, Serafeim evaluated data from the forensic services practice of PricewaterhouseCoopers, which provides global consulting services to View Details

Keywords: by Carmen Nobel

01 Dec 2022
News

Singing to the Corn

celebrate his graduation, he remembers feeling the acute dichotomy between the go-go culture of HBS and the words of a tribal elder: “He was translating back and forth in Omaha,” Keen recalls, “and he said, ‘From what people have told me,... View Details

Keywords: Julia Hanna; photographed by Vance Jacobs; Agriculture

23 Jul 2007
Research & Ideas

HBS Cases: How Wikipedia Works (or Doesn’t)

lead to an HBS case study, written with professor Karim R. Lakhani, on how Wikipedia governs itself and faces controversial challenges. The elbows are sharp on Wikipedia. It's not cuddly.—Andy McAfee The case offers students a chance to understand issues such as how... View Details

Keywords: by Sean Silverthorne; Publishing

26 Jan 2024
Blog Post

Career Advice from the Guests of the HBS Climate Rising Podcast

be impacted by the effects of climate change, so it is critical to have people in many areas who want to find solutions and drive forward the climate agenda. Every role will need to take climate action and every organization will need intelligent people to bring fresh... View Details

23 Feb 2011
First Look

First Look: Feb. 23

performance. Combining network analysis with experimental methods, two studies using different samples found that networks' degree of cultural heterogeneity positively predicts creativity on tasks that draw on varied cultural-knowledge... View Details

Keywords: Sean Silverthorne

Web

Sexual Harassment - Race, Gender & Equity

13% “I was sexually assaulted by my client and my company stood by me. I had to take time off for that but not because of anything that happened within my company. I came back to work after 4 months and moved out of sales and into HR. The... View Details

Web

John H. McArthur | About

of backgrounds and disciplines and adding more women and minorities. “As a result of John’s leadership in this area, Harvard Business School today is an institution of far greater intellectual, social, and cultural diversity,” said... View Details

01 Dec 2022
News

Full Court Press

didn’t exist before.” Growing basketball on the continent entails addressing the logistics and marketing challenges inherent in trying to scale any operation across 54 countries. It also poses a deep cultural challenge—the kind where the... View Details

Keywords: Dan Morrell

24 Nov 2015
Research & Ideas

Developing Your Next CEO for the Family Business

A good book on CEO succession is The CEO Within by my Harvard Business School colleague Joe Bower. Bower studied how companies perform after hiring a new CEO, noting whether the successor had been recruited from inside or outside the... View Details

Keywords: Re: Liangzong Ma; Retail; Auto

Web

National Markets - The Art of American Advertising

“Household routines involved making fewer things and purchasing more; consumption became a major part of the work of the household,” cultural historian Susan Strasser asserts. “Formerly customers , purchasing the objects of daily life... View Details

09 Sep 2015
Research & Ideas

Leadership Lessons of the Great Recession: Options for Economic Downturns

that had left the company in a compromised state. Over the next six years, Cote worked to turn Honeywell around through implementing a series of improvements in the company’s operating systems, forming a single View Details

Keywords: by Sandra Sucher & Susan Winterberg; Aerospace; Electronics

12 Nov 2021
News

Alumni Business Leaders on Confronting the Climate Change Challenge

company that does business in more than 200 countries and uses more than 25 crops sourced from over 7 million acres in 60 different countries, PepsiCo has an opportunity and a responsibility to use our size and scale to help build a food... View Details

06 Feb 2013
What Do You Think?

Is ‘Conscious Capitalism’ an Antidote to Income Inequality?

Kapil Kumar Sopory raised a caution: "The idea of developing a conscious culture with shared values that reflect the higher purpose is very laudable, but it needs a lot of close attention to what sort of high values are to be focused on "... View Details

Keywords: by James Heskett

01 Dec 2022
News

Future Vision

accelerating research on big, multidisciplinary problems. Their success will be defined by the impact of the research, the creation of a more porous and dynamic research ecosystem, the integration of new content and insights into the School’s curricula, and the ability... View Details

Keywords: Brian Kenny; Educational Support Services; Educational Services

01 Jun 2024
News

Alumni and Faculty Books

innovation, connection, and freedom. In the past decade, it has fallen almost entirely under the control of a very small group of companies like Apple, Google, and Facebook. In Read Write Own, tech visionary Chris Dixon argues that the... View Details

10 Nov 2009
First Look

First Look: Nov. 10

http://cb.hbsp.harvard.edu/cb/product/110024-PDF-ENG Zappos.com 2009: Clothing, Customer Service and Company Culture Frances X. Frei, Robin J. Ely, and Laura WinigHarvard Business School Case 610-015 On July... View Details

Keywords: Martha Lagace

15 Jul 2008
First Look

First Look: July 15, 2008

open up within them, giving companies a powerful mechanism for arbitrage across national financial markets. Managing these internal markets to build an advantage requires that CFOs must balance new financial opportunities with the... View Details

Keywords: Martha Lagace

September 2019 (Revised September 2019)
Case

Facebook Fake News in the Post-Truth World

By: John R. Wells, Carole A. Winkler and Benjamin Weinstock

In August 2019, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The first major storm of protest followed the surprise election of Donald Trump as President of the United States on November 8, 2016; many put the blame at the door of fake... View Details