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Show Results For
- All HBS Web
(4,640)
- People (9)
- News (1,605)
- Research (2,434)
- Events (1)
- Multimedia (45)
- Faculty Publications (1,605)
- 01 Nov 2021
- What Do You Think?
How Long Does It Take to Improve an Organization’s Culture?
determining success in changing an organization’s culture is the interest, support, and even passion displayed by its leader. The quality of leadership is strongly linked to the level of employee engagement,... View Details
Keywords: by James Heskett
- January 2013 (Revised August 2013)
- Case
Vietnam: Sustaining the Growth of an Asian Tiger
By: Michael E. Porter and Christian H.M. Ketels
The case tracks Vietnam's economic policy choices and performance from the end of the Vietnam war to the Doi Moi economic reforms and the economic transformation that followed. Throughout this period, the country had become a darling of the international aid community.... View Details
Keywords: Conflict Management; Leadership; Policy; Transformation; Economic Growth; Developing Countries and Economies; Macroeconomics; Viet Nam
Porter, Michael E., and Christian H.M. Ketels. "Vietnam: Sustaining the Growth of an Asian Tiger." Harvard Business School Case 713-480, January 2013. (Revised August 2013.)
- 01 Aug 2023
- What Do You Think?
As Leaders, Why Do We Continue to Reward A, While Hoping for B?
jump ship for better offers.” Who’s responsible? Fonzie Gonz said, “Why focus on middle management when top leadership is leagues away from any meaningful adoption of DEI? These changes need to come from the... View Details
Keywords: by James Heskett
- 07 Jan 2015
- Research & Ideas
The Quest for Better Layoffs
A few years ago, Sandra J. Sucher received worried emails from two MBA students in her first-year Leadership and Corporate Accountability (LCA) class at Harvard Business School. Elana Green (now Elana Silver) and David Rosales (both HBS... View Details
- February 1996 (Revised March 1996)
- Case
Harvey Golub: Recharging American Express
By: David A. Garvin and Artemis March
Harvey Golub, CEO American Express, initiated and led a large-scale change process. The case describes the organization he inherited, two successive waves of reengineering, his "principles-driven" approach to decision making, and his goal of converting American Express... View Details
Keywords: Transformation; Decision Choices and Conditions; Engineering; Leadership Style; Organizational Change and Adaptation; Core Relationships; Integration; Value
Garvin, David A., and Artemis March. "Harvey Golub: Recharging American Express." Harvard Business School Case 396-212, February 1996. (Revised March 1996.)
- February 2021
- Case
Enterprise Agility at Komerční Banka
By: Euvin Naidoo, Suraj Srinivasan and Sarah Gulick
In 2017, Jan Juchelka, the new CEO of Komerční Banka, identified the need for the bank to start an enterprise wide agile transformation. He started by working to create a sense of urgency to kick-start a process to enable the level of service delivery to customers he... View Details
Keywords: Agile; Agility; Transformation; Organizational Structure; Business Headquarters; Management Analysis, Tools, and Techniques; Management Systems; Banking Industry; Czech Republic
Naidoo, Euvin, Suraj Srinivasan, and Sarah Gulick. "Enterprise Agility at Komerční Banka." Harvard Business School Case 121-020, February 2021.
- November 1998 (Revised December 1998)
- Case
Amul and India's National Dairy Development Board
By: Ray A. Goldberg, Carin-Isabel Knoop and Srinivas Sunder
Amul Dairy has been a successful change maker in India's dairy system. How does it move from this success to the new challenges facing the Indian food system--is it an appropriate model? View Details
Keywords: Business Model; Leading Change; Success; Cooperative Ownership; Problems and Challenges; Food and Beverage Industry; India
Goldberg, Ray A., Carin-Isabel Knoop, and Srinivas Sunder. "Amul and India's National Dairy Development Board." Harvard Business School Case 599-060, November 1998. (Revised December 1998.)
- January 2024 (Revised May 2024)
- Case
Runa
By: Paul Gompers and Carla Larangeira
In early 2022, Courtney McColgan, founder and CEO of Runa, a human resources and payroll Software-as-a-Service platform, faced an unexpected tech market downturn. Founded in 2018, Runa catered to small and medium-sized businesses in Mexico, offering an affordable and... View Details
- July 2023
- Supplement
Reimagining Enel: Enabling Sustainable Progress (A)
By: Michael Tushman and Kerry Herman
This case describes the transformation of Enel from a traditional “brown” or fossil fuel energy firm to a sustainable and green firm focused on renewables, and finally to an energy supplier and integrated energy services firm. It describes a set of capabilities... View Details
Keywords: Organizational Change and Adaptation; Innovation and Invention; Transformation; Green Technology; Renewable Energy; Energy Industry
Tushman, Michael, and Kerry Herman. "Reimagining Enel: Enabling Sustainable Progress (A)." Harvard Business School Multimedia/Video Supplement 423-724, July 2023.
- 13 Apr 2010
- First Look
First Look: April 13
Kathleen L. McGinn and Cailin B. HammerHarvard Business School Case 910-017 A growing NGO based in Kibera, Nairobi, Kenya, is facing a complete change in leadership as the founders step back. At the same... View Details
Keywords: Martha Lagace
- 10 Mar 2014
- News
Developing Mindful Leaders for the C-Suite
- 18 Jan 2019
- Blog Post
Exploring the Tech World Through WesTrek
chats, and social events. When I first heard about WesTrek, I immediately knew I had to attend. It would also be a fantastic way for me to determine whether I could really picture myself moving there this summer, so I secured myself a spot on the trek by joining the... View Details
- April 2025
- Case
Joe Mazzulla and the Boston Celtics (A)
By: Linda A. Hill, James I. Cash and Lydia Begag
Joe Mazzulla's leadership journey with the Boston Celtics began in 2016 when he served as an assistant coach for their NBA G-League affiliate. In 2019, he was promoted to a "behind-the-bench" assistant coaching role with the Celtics, before being asked to become the... View Details
Keywords: Personal Development and Career; Change Management; Communication; Values and Beliefs; Innovation and Invention; Decision Making; Innovation Leadership; Collaborative Innovation and Invention; Leadership; Leading Change; Leadership Development; Leadership Style; Crisis Management; Management Skills; Business Processes; Organizational Culture; Organizational Structure; Performance Efficiency; Sports Industry; Entertainment and Recreation Industry; United States
- Article
The Impact of the 'Open' Workspace on Human Collaboration
By: Ethan Bernstein and Stephen Turban
Organizations’ pursuit of increased workplace collaboration has led managers to transform traditional office spaces into “open,” transparency-enhancing architectures with fewer walls, doors, and other spatial boundaries, yet there is scant direct empirical research on... View Details
Keywords: Open Office; Transparency; Collaboration; Collective Intelligence; Workspace; Workspace Design; Architecture; Cubicles; Boundaries; Spatial Boundaries; Human Behavior; Propinquity; Co-location; Interaction; Sociometers; People Analytics; Buildings and Facilities; Communication; Design; Human Resources; Leadership; Management; Organizational Design; Organizational Structure; Networks; Social and Collaborative Networks; Information Technology; United States
Bernstein, Ethan, and Stephen Turban. "The Impact of the 'Open' Workspace on Human Collaboration." Art. 239. Philosophical Transactions of the Royal Society B, Biological Sciences 373, no. 1753 (August 19, 2018).
- Research Summary
Developing Organizational Capabilities to Compete
By: Michael Beer
Michael Beer’s current research focuses on the question of what makes an Effective Organization. Based on his extensive research and practice about this question Beer has identified six highly interrelated core capabilities:
- Capacity of the... View Details
- Program
Rising Generation in the Family Enterprise
responsibility to society? This program focuses specifically on the choices facing the rising generation in the context of a successful family enterprise. Some members of the new generation will decide to pursue leadership roles in... View Details
- 2012
- Book
Indispensable: When Leaders Really Matter
By: Gautam Mukunda
Will your next leader be insignificant—or indispensable? The importance of leadership and the impact of individual leaders has long been the subject of debate. Are they made by history, or do they make it? In Indispensable, Harvard Business School professor Gautam... View Details
Mukunda, Gautam. Indispensable: When Leaders Really Matter. Harvard Business Review Press, 2012.
- 09 Feb 2016
- News
The Trump Brand, Win or Lose
- 01 Mar 2017
- Blog Post
What You Need to Know about the Latino Student Organization
wanted to connect with like-minded peers who would push the boundaries of diversity, have meaningful conversations around inclusion, and drive change in the workplace to address challenges faced by Latino Americans. LASO is a community... View Details
- January 2008 (Revised May 2014)
- Case
Kazuo Inamori, a Japanese Entrepreneur
By: Anthony J. Mayo, Masako Egawa and Mayuka Yamazaki
The case provides insight into a business leader whose cognizance of contextual forces (social, economic, and political) allowed him to drive significant change in an industry and Japanese society in the second half of the twentieth century. View Details
Keywords: Entrepreneurship; Business History; Leading Change; Management Style; Personal Development and Career; Telecommunications Industry; Japan
Mayo, Anthony J., Masako Egawa, and Mayuka Yamazaki. "Kazuo Inamori, a Japanese Entrepreneur." Harvard Business School Case 408-039, January 2008. (Revised May 2014.)