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Show Results For
- All HBS Web
(4,891)
- People (21)
- News (1,018)
- Research (2,834)
- Events (18)
- Multimedia (33)
- Faculty Publications (1,768)
- 03 Dec 2018
- Research & Ideas
How Companies Can Increase Market Rewards for Sustainability Efforts
flavijus For the first time, a link has been drawn between public sentiment about a company’s sustainability practices and how that company is valued in the market. The results are important both for investors searching for under-valued, View Details
Keywords: by Rachel Layne
Policy versus Practice: Conceptions of Artificial Intelligence
The recent growth of concern around issues such as social biases implicit in algorithms, economic impacts of artificial intelligence (AI), or potential existential threats posed... View Details
- Web
Alumni
to set yourself and your team up for success. Social Media Feeds In the lead-up to Commencement, we’re proud to honor the 2025 Alumni Achievement Award recipients—trailblazers who reflect the School’s highest ideals through their... View Details
- September 2011
- Article
The Labor Illusion: How Operational Transparency Increases Perceived Value
By: Ryan W. Buell and Michael I. Norton
A ubiquitous feature of even the fastest self-service technology transactions is the wait. Conventional wisdom and operations theory suggests that the longer people wait, the less satisfied they become; we demonstrate that due to what we term the labor illusion, when... View Details
Keywords: Internet and the Web; Perception; Valuation; Service Delivery; Consumer Behavior; Performance Effectiveness; Customer Satisfaction; Service Industry
Buell, Ryan W., and Michael I. Norton. "The Labor Illusion: How Operational Transparency Increases Perceived Value." Management Science 57, no. 9 (September 2011): 1564–1579.
- September 2018
- Teaching Note
The Reputation of the 'World's Most Prestigious Award': The Nobel Prize
By: Stephen A. Greyser and Mats Urde
A comprehensive treatment of classroom use of the case on issues affecting the reputation of the Nobel Prize (9-919-401). These encompass a global outreach initiative, the variety of entities that speak for the Prizes, the impact of new high-value awards, and a... View Details
- 10 Jun 2015
- Research & Ideas
The Transparency Revolution in Corporate Reporting
enormous impact on the very big problems we're facing in the world today: natural resource scarcity, social inequality, and poverty, as well as on governance issues like product safety and corruption. More... View Details
Keywords: Re: George Serafeim
- March 2007 (Revised April 2007)
- Case
McDonald's Corporation: Managing a Sustainable Supply Chain
By: Ray A. Goldberg and Jessica Droste Yagan
McDonald's seeks to learn from a successful response to Greenpeace's Amazon deforestation campaign in order to make its supply chain more socially and environmentally responsible. View Details
Keywords: Food; Supply Chain Management; Multinational Firms and Management; Corporate Social Responsibility and Impact; Environmental Sustainability; Management Systems; Food and Beverage Industry
Goldberg, Ray A., and Jessica Droste Yagan. "McDonald's Corporation: Managing a Sustainable Supply Chain." Harvard Business School Case 907-414, March 2007. (Revised April 2007.)
- 21 May 2018
- Blog Post
Harnessing The Power of Collaboration to Create Opportunity in Chicago
Editor’s Note: The below post is part of our Alumni for Impact series, which features alumni who are making a difference in the social sector, specifically in K-12 education, View Details
Keywords: Nonprofit / Government
- Forthcoming
- Article
Digital Lending and Financial Well-Being: Through the Lens of Mobile Phone Data
By: AJ Chen, Omri Even-Tov, Jung Koo Kang and Regina Wittenberg-Moerman
To mitigate information asymmetry about borrowers in developing economies, digital lenders use machine-learning algorithms and nontraditional data from borrowers’ mobile devices. Consequently, digital lenders have managed to expand access to credit for millions of... View Details
Keywords: Informal Economy; Digital Banking; Mobile Phones; Developing Countries and Economies; Mobile and Wireless Technology; AI and Machine Learning; Analytics and Data Science; Credit; Borrowing and Debt; Well-being; Banking Industry; Kenya
Chen, AJ, Omri Even-Tov, Jung Koo Kang, and Regina Wittenberg-Moerman. "Digital Lending and Financial Well-Being: Through the Lens of Mobile Phone Data." Accounting Review (forthcoming). (Pre-published online April 22, 2025.)
- January 2008
- Article
Do Well by Doing Good? Don't Count on It
By: Joshua D. Margolis, Hillary Anger Elfenbein and James P. Walsh
Research over 35 years shows only a weak link between socially responsible corporate behavior and good financial performance. However, there's no evidence of risk in doing good, only in being exposed for misdeeds. View Details
Keywords: Values and Beliefs; Profit; Corporate Social Responsibility and Impact; Performance Effectiveness; Behavior
Margolis, Joshua D., Hillary Anger Elfenbein, and James P. Walsh. "Do Well by Doing Good? Don't Count on It." Social Responsibility. Special Issue on HBS Centennial. Harvard Business Review 86, no. 1 (January 2008): 19.
- 04 Sep 2012
- Research & Ideas
Why Most Leaders (Even Thomas Jefferson) Are Replaceable
high impact. Filtering A Leader There are three factors that social scientists agree minimize the impact of leaders: An external environment in which responses of competitors limits the leader's discretion... View Details
Keywords: by Kim Girard
- Career Coach
Lindsay Muller
about international development or evaluating different types of companies in which they can make an impact (experience in social entrepreneurships, public companies, non-profits, and start-ups). Prior to... View Details
- Web
HBS Working Knowledge – Harvard Business School Faculty Research
three working Americans with criminal records from the economy? In a case study, Paul Gompers explores the challenges a social justice startup encounters in helping the formerly incarcerated, as well as lessons for other entrepreneurs. 12... View Details
- 29 Apr 2025
- HBS Seminar
Magie Cheng & David Huang
- September–October 2022
- Article
The Essential Link Between ESG Targets and Financial Performance
By: Mark R. Kramer and Marc W. Pfitzer
Despite heightened attention to environmental, social, and governance (ESG) issues, surprisingly few companies are making meaningful progress in delivering on their commitments. Most firms are not integrating ESG factors into internal strategy and operational decisions... View Details
Keywords: ESG; Environmental Sustainability; Social Issues; Governance; Financial Strategy; Decision Making; Business and Stakeholder Relations; Organizational Structure
Kramer, Mark R., and Marc W. Pfitzer. "The Essential Link Between ESG Targets and Financial Performance." Harvard Business Review 100, no. 5 (September–October 2022).
- Forthcoming
- Chapter
Racism, Causal Explanations, and Affirmative Action
By: Theresa K. Vescio, Amy Cuddy, Faye Crosby and Kevin Weaver
BOOK ABSTRACT: In recent decades, research in political psychology has illuminated the psychological processes underlying important political action, both by ordinary citizens and by political leaders. As the world has become increasingly engaged in thinking about... View Details
Vescio, Theresa K., Amy Cuddy, Faye Crosby, and Kevin Weaver. "Racism, Causal Explanations, and Affirmative Action." Chap. 11 in Political Psychology: New Explorations, edited by Jon A. Krosnick, I-Chant Chiang, and Tobias H. Stark, 419–445. Frontiers of Social Psychology. New York: Routledge, 2016.
- 2024
- Working Paper
CSR Under the Pressure of Financial Shocks
By: Monica Kabutey, Syrena Shirley and Anywhere Sikochi
This study examines how the COVID-19 pandemic influenced firms' interactions with customers and suppliers. Customer-supplier relationships are essential because the success of interconnected firms affects the sustainability of the entire supply chain. We use the... View Details
Keywords: COVID-19 Pandemic; Supply Chain; Customer Focus and Relationships; Business and Stakeholder Relations; Corporate Social Responsibility and Impact; Financial Crisis
Kabutey, Monica, Syrena Shirley, and Anywhere Sikochi. "CSR Under the Pressure of Financial Shocks." Harvard Business School Working Paper, No. 25-006, August 2024.
- June 2011 (Revised December 2013)
- Case
FIJI Water: Carbon Negative?
By: Francesca Gino, Michael W. Toffel and Stephanie van Sice
Seeking to go beyond global best practices in reducing environmental impacts, FIJI Water, a premium artesian bottled water company in the United States, launched a Carbon Negative campaign that would offset more greenhouse gas emissions than were released by the... View Details
Keywords: Carbon Footprint; Carbon Offsetting; Corporate Social Responsibility and Impact; Environmental Sustainability; Brands and Branding; Negotiation Tactics; Business and Government Relations; Corporate Strategy; Food and Beverage Industry; United States; Fiji
Gino, Francesca, Michael W. Toffel, and Stephanie van Sice. "FIJI Water: Carbon Negative?" Harvard Business School Case 611-049, June 2011. (Revised December 2013.)
- 25 Jan 2022
- Research & Ideas
More Proof That Money Can Buy Happiness (or a Life with Less Stress)
life and make people happier impacts not only the poor, but also more affluent Americans living at the edge of their means in a bumpy economy. Indeed, in 2019, one in every four Americans faced financial scarcity, according to the Board... View Details
Keywords: by Michael Blanding
- 29 Jul 2008
- First Look
First Look: July 29, 2008
http://www.hbs.edu/research/pdf/09-006.pdf The Agglomeration of U.S. Ethnic Inventors Author:William R. Kerr Abstract The ethnic composition of U.S. inventors is undergoing a significant transformation-with deep impacts for the overall... View Details
Keywords: Martha Lagace