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  • Web

McArthur Hall | About

integral aspect of the learning experience at HBS, and McArthur Hall’s layout and amenities encourage intellectual and social engagement beyond the classroom. A first-floor reception area, lounge, library, and courtyard accommodate large... View Details
  • 31 May 2004
  • Research & Ideas

How Team Leaders Show Support–or Not

What do leaders do to make employees in creative functions feel supported or not? That was one of the research questions posed by Harvard Business School professor Teresa Amabile and colleagues in what has turned into a penetrating study of creativity in organizations.... View Details
Keywords: by Martha Lagace
  • 06 Feb 2014
  • HBS Seminar

Karthik Ramanna, Harvard Business School

  • 22 Feb 2022
  • News

Breaking News

work around the relationship between local news consumption and social cohesion. We’re thinking about how to build some of those social cohesion measures into the communities... View Details
Keywords: Jen McFarland Flint; illustration by Dana Smith; News, Library, Internet, and Other Services; Information
  • March–April 2019
  • Article

Operational Transparency: Make Your Processes Visible to Customers and Your Customers Visible to Employees

By: Ryan W. Buell
Conventional wisdom holds that the more contact an operation has with its customers, the less efficiently it will run. But when customers are partitioned away from the operation, they are less likely to fully understand and appreciate the work going on behind the... View Details
Keywords: Operational Transparency; Customers; Services; Operations; Customer Focus and Relationships; Employees; Customer Satisfaction; Behavior; Service Industry
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  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

business. In Europe, Unilever's organizational legacy, as well as social legislation in most of Europe, imposed constraints on what could be achieved in the rationalization of production facilities and brands. In some respects the most... View Details
Keywords: by Geoffrey Jones; Consumer Products
  • 07 Feb 2012
  • Working Paper Summaries

Earnings Management from the Bottom Up: An Analysis of Managerial Incentives Below the CEO

Keywords: by Felix Oberholzer-Gee & Julie Wulf
  • Web

Invention of the Polarizer - Edwin H. Land & Polaroid | Harvard Business School

Clubs Faculty & Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership Networked Business Research... View Details
  • 26 Sep 2011
  • HBS Case

HBS Cases: Lady Gaga

develop "Gaga-esque" products for Polaroid, and a spot in MAC Cosmetics' "Viva Glam" advertising campaign. Connecting on Social Media Lady Gaga's success was built on more than just her considerable abilities as a... View Details
Keywords: by Carmen Nobel; Entertainment & Recreation; Music
  • 28 Apr 2015
  • First Look

First Look: April 28

theorized to be 1) normative or value-laden, 2) progressing in bursts of change over time, 3) socially constructed and culturally embedded, and 4) associated with logics that shape practices. We develop a framework, outlining the... View Details
Keywords: Sean Silverthorne
  • 18 Feb 2020
  • Blog Post

A Vision of Love@HBS in 2020

rising college seniors. At SVMP, we developed a friendship, which turned into a relationship a year later during Laura’s work trip to the New York City Wine and Food Festival. We started off long-distance—flights between New York City and... View Details
  • 01 Sep 2010
  • News

Now Starring: Single Dad

son, Robby. Wand’s experience as a student and single dad was the subject of a made-for-TV movie, “Freshman Father,” that aired on the Hallmark Channel in June. “If you think about coming from Idaho, the social stigma around a teenage... View Details
Keywords: single parents; fatherhood; Colleges, Universities, and Professional Schools; Educational Services
  • 13 Nov 2017
  • Research & Ideas

Want to Be Happier? Spend Some Money on Avoiding Household Chores

chores,” Whillans says. “If you can get someone outside the relationship to do it, that might promote greater relationship satisfaction and protect couples from work-life conflicts.” Businesses and other... View Details
Keywords: by Dina Gerdeman
  • December 2019
  • Case

The Business of Pain: Johnson & Johnson and the Promise of Opioids

By: Erik Snowberg, Trevor Fetter and Amy W. Schulman
This case is designed to provide an engrossing overview of stakeholder capitalism through a vigorous discussion of the conflicts that can arise when trying to serve multiple stakeholders. In 2007, Johnson & Johnson’s (J&J) subsidiary Janssen has to decide whether or... View Details
Keywords: Opioids; Addiction; Stakeholder Capitalism; Business and Stakeholder Relations; Product Launch; Decision Making; Ethics; Social Issues; Pharmaceutical Industry
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  • February 2021
  • Case

Apple: Privacy vs. Safety (A)

By: Henry McGee, Nien-hê Hsieh, Sarah McAra and Christian Godwin
In 2015, Apple CEO Tim Cook debuted the iPhone 6S with enhanced security measures that enflamed a debate on privacy and public safety around the world. The iPhone 6S, amid a heightened concern for privacy following the 2013 revelation of clandestine U.S. surveillance... View Details
Keywords: Iphone; Encryption; Data Privacy; Customers; Customer Focus and Relationships; Decision Making; Ethics; Values and Beliefs; Globalized Firms and Management; Government and Politics; National Security; Law; Law Enforcement; Leadership; Markets; Safety; Social Issues; Corporate Social Responsibility and Impact; Civil Society or Community; Mobile and Wireless Technology; Technology Industry; Consumer Products Industry; Telecommunications Industry; Electronics Industry; United States; China; Hong Kong
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  • 14 Oct 2021
  • In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

will be able to retain the work-life flexibility that they now crave. Employers will retain and attract productive people who will love their work life. Employers should seize the opportunity to modernize their relationship with... View Details
Keywords: by Kristen Senz
  • 27 Jul 2010
  • First Look

First Look: July 27

generations to come. Publisher's Link: http://press.princeton.edu/titles/9261.html The Impact of Corporate Social Responsibility on Investment Recommendations Authors:Ioannis Ioannou and George Serafeim Publication:Best Paper Proceedings... View Details
Keywords: Martha Lagace
  • Web

Commodities, Currencies, and Balancing of the Trade Deficit - A Chronicle of the China Trade

Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership Networked Business Research Associates View Details
  • 23 Jul 2012
  • Research & Ideas

The Power of Conversational Leadership

technology." The book provides a quick overview of the social technology that helps global corporate communication mimic personal conversation: internal blogs (in which leaders share their thoughts and employees have a chance to comment),... View Details
Keywords: by Carmen Nobel
  • 13 Aug 2021
  • Research & Ideas

Managers, Here’s How to Bond with New Hires Remotely

onboarding more permanent talent remotely. "It’s a phenomenon that is catching on." “Our results are encouraging, as they suggest that opportunities for brief informal and synchronous interactions with senior members can enhance a new employee’s View Details
Keywords: by Lane Lambert