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Show Results For
- All HBS Web
(1,585)
- People (2)
- News (292)
- Research (1,134)
- Events (19)
- Multimedia (4)
- Faculty Publications (491)
- 08 Jan 2025
- News
Mapping Pain Points at the IRS
Having spent a decade helping retailers optimize customer service, Fumi Tamaki (MBA 2014) could not pass up the opportunity in June 2024 to take on the challenge of improving the customer experience at the government organization that serves more Americans annually... View Details
- 01 Dec 2020
- News
Invest in the New Abnormal
Edited by Julia Hanna and Jen McFarland Flint; illustrations by Rose Wong The novel coronavirus did more than disrupt jobs, supply chains, and financial markets, says HBS... View Details
- 01 Dec 2013
- News
Faster, Bigger, Stronger: Supersizing the NFL
teams; the worst-performing franchises have the first picks in the league's annual draft of college players; and salary caps help ensure that wealthier teams can't just buy up all the best players. A... View Details
- 01 Sep 2015
- News
Data-Driven Diligence
same way, he’d later learn through Moneyball, that baseball teams were using analytics to find undervalued players. The problem was, Coats needed data—lots of it. “I kept asking VCs and others in the... View Details
Keywords: Francis Storrs
- 01 Dec 2020
- What Do You Think?
How Can We Get Companies to Invest More in Low-Wage Workers?
the lower ranks. One of the causes may well be inequities in the ability of executives and frontline labor to negotiate compensation for their skills. In particular, the... View Details
Keywords: by James Heskett
- 31 Mar 2002
- Research & Ideas
You’re Wasting Your Employees! What You Can Do About It
companies today, capital is not the resource that constrains growth. Global capital markets have opened up the supply side, while widespread excess industry capacity has reduced the demand side. The recent... View Details
- 01 Feb 2001
- News
Drilling Down
Future. "One of the biggest unknowns right now is what Saddam Hussein will be allowed to do. Most people think that his reserves are very, very large. If he were free to expand the production and export... View Details
- 01 Dec 2001
- News
Q&A: John Quelch
forefront of understanding these phenomena and what they mean, not only to U.S. managers, but to managers worldwide. Student demand is another important factor. This year's... View Details
Keywords: Deborah Blagg
- 01 Oct 2001
- News
Peter W. Olson: By the Book
Björk, to Men Seeking Women, an anthology of short stories about Internet romance. Given the demands of his business and travel schedule —Random... View Details
- 01 Jun 2008
- News
Immersion Program Digs Deep
introduced in 2007. Created to provide educational experiences that complement and extend classroom learning, immersions offer students the opportunity for intensive exposure to an industry or region of the... View Details
- 20 Mar 2020
- Research & Ideas
How Small Businesses Can Survive the Coronavirus Outbreak
National Small Business Association survey. Almost half of the 950 people surveyed said that customer demand was down, and one-third of... View Details
- 12 Jan 2018
- Cold Call Podcast
Leadership Lessons from a Young Martin Luther King, Jr.
Motel in downtown Memphis. Although he was just 39 years old at the time of his death, the autopsy revealed that he had the heart of a 60 year old. Thirteen years leading the civil rights movement,... View Details
- 26 Apr 2011
- News
BioMine Strikes Gold
phone. AVA is an invitation-only shopping platform. The company addresses the gap between the growing market demand for fashion and the lack of availability View Details
- 05 Aug 2002
- Research & Ideas
Are Consumers the Cure for Broken Health Insurance?
Just as we saw with the securities industry, entrepreneurs will respond to the unleashing of consumer demands with clearly differentiated products featuring various combinations View Details
Keywords: by Regina E. Herzlinger
- 01 Sep 2005
- News
Get Ready for Saudi Oil Shock
Photo Courtesy MATTHEW R. SIMMONS In his new book, Twilight in the Desert: The Coming Saudi Oil Shock and the World Economy (John Wiley & Sons, 2005), Matthew Simmons (MBA ’67) sounds an alarm about a finite resource that he believes is... View Details
- 06 Feb 2006
- Research & Ideas
The Trouble Behind Livedoor
participate in the equity markets unless they had a lot of money. In 2001, however, a law requiring net assets per share to remain above 50,000 yen was repealed, clearing the way for firms to split to lower... View Details
- 28 Jul 2016
- Op-Ed
Where is TripAdvisor for Doctors?
TripAdvisor demonstrates the reach and power of recommendation services for consumers: it has become the world’s largest travel site with 340 million unique monthly visitors View Details
- 28 Oct 2020
- Blog Post
Keep Your Weary Workers Engaged
limit: Don’t demand busywork or needless perfectionism. During this pandemic managers may be the only witnesses of extraordinary efforts employees are making to stay focused View Details
Keywords: All Industries
- 08 Dec 2020
- Blog Post
Keep Your Weary Workers Engaged
limit: Don’t demand busywork or needless perfectionism. During this pandemic managers may be the only witnesses of extraordinary efforts employees are making to stay focused View Details