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  • All HBS Web  (4,913)
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    • Events  (8)
    • Multimedia  (55)
  • Faculty Publications  (1,779)
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    The Art of Giving and Receiving Advice

    Seeking and giving advice are central to effective leadership and decision making, and they require emotional intelligence, self-awareness, restraint, diplomacy, and patience on both sides. But managers tend to view these competencies as “gifts” that one either has... View Details

    • March 2012
    • Case

    Schuberg Philis

    By: Thomas J. DeLong and Daniela Beyersdorfer
    The Dutch professional service firm Schuberg Philis has within a few years grown into a well-known player in the Dutch IT outsourcing market and regularly wins high customer- satisfaction marks. The growing workload and 100% promise to customers have increased the... View Details
    Keywords: Growth Management; Organizational Culture; Management Style; Alignment; Information Technology Industry; Netherlands
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    DeLong, Thomas J., and Daniela Beyersdorfer. "Schuberg Philis." Harvard Business School Case 412-092, March 2012.
    • December 2023
    • Background Note

    Organizational Learning

    By: Willy Shih
    This is a background note that surveys part of the extensive literature on organizational learning. The focus is on learning from experiences, how those learnings get translated into organizational routines and processes, and how that can also lead to getting stuck in... View Details
    Keywords: Learning; Knowledge; Business Processes; Manufacturing Industry; Service Industry
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    Shih, Willy. "Organizational Learning." Harvard Business School Background Note 624-058, December 2023.
    • 22 Oct 2018
    • News

    New Health Options for Small-Business Employees

    • 17 Aug 2016
    • Working Paper Summaries

    The Empirical Economics of Online Attention

    Keywords: by Andre Boik, Shane Greenstein, and Jeffrey Prince; Media & Broadcasting
    • 2016
    • White Paper

    LNG and Renewable Power: Risk and Opportunity in a Changing World

    By: Jurgen Weiss, Steven Levine, Yingxia Yang and Anul Thapa
    The paper explores potential long-term revenue risks to LNG exports to the extent LNG competes with alternative energy sources (such as renewables) in LNG destination markets. Given the longevity of LNG infrastructure investments, the evolution of the attractiveness of... View Details
    Keywords: LNG; Renewable Energy; Revenue; Risk and Uncertainty; Opportunities
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    Weiss, Jurgen, Steven Levine, Yingxia Yang, and Anul Thapa. "LNG and Renewable Power: Risk and Opportunity in a Changing World." White Paper, Brattle Group, Boston, MA, January 2016.

      Provenance Paradox and Country of Origin Branding

      Since a product's country of origin of the product establishes its authenticity, companies from emerging markets are unable to price products comparably to similar firms from developed markets. This problem of establishing authenticity, called the "provenance paradox,"... View Details
      • 07 Apr 2017
      • Working Paper Summaries

      Explaining the Vertical-to-Horizontal Transition in the Computer Industry

      Keywords: by Carliss Baldwin; Computer
      • August 2008 (Revised April 2012)
      • Supplement

      Real Property Negotiation Game (B): Buyer

      By: Arthur I Segel and John H. Vogel, Jr.
      The Real Property Negotiation Game simulates the experience negotiating the sale, purchase, or financing of a property. The class competes as either a lender, buyer, or one of two groups of sellers, Raleigh, North Carolina and Las Vegas, Nevada. The buyer case for the... View Details
      Keywords: Property; Negotiation; Decision Making; Real Estate Industry
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      Segel, Arthur I., and John H. Vogel, Jr. "Real Property Negotiation Game (B): Buyer." Harvard Business School Supplement 209-032, August 2008. (Revised April 2012.)

        Robert H. Hayes

        Robert Hayes is the Philip Caldwell Professor of Business Administration, Emeritus, at the Harvard Business School. Prior to his appointment to the Harvard Faculty in 1966, he worked for I.B.M. and McKinsey & Company. He received his Ph.D. degree in 1966 from... View Details
        • 21 Sep 2016
        • Working Paper Summaries

        Android and Competition Law: Exploring and Assessing Google's Practices in Mobile

        Keywords: by Benjamin Edelman and Damien Geradin; Telecommunications
        • 18 Feb 2009
        • News

        Creating a real healthcare market

        • 2019
        • Working Paper

        Collusion in Markets with Syndication

        By: John William Hatfield, Scott Duke Kominers, Richard Lowery and Jordan M. Barry
        Many markets, including markets for IPOs and debt issuances, are syndicated: each winning bidder invites competitors to join its syndicate to complete production. Using repeated extensive form games, we show that collusion in syndicated markets may become easier as... View Details
        Keywords: Collusion; Antitrust; IPO Underwriting; Syndication; "Repeated Games"
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        Hatfield, John William, Scott Duke Kominers, Richard Lowery, and Jordan M. Barry. "Collusion in Markets with Syndication." Harvard Business School Working Paper, No. 18-009, July 2017. (Revised June 2019.)
        • 31 Oct 2014
        • News

        Silicon valley: start-up founders under pressure

        • February 2009
        • Background Note

        Basic Techniques for the Analysis of Customer Information Using Excel 2007: A Step-by-Step Approach

        By: Francisco de Asis Martinez-Jerez
        The objective of this note is to provide a set of easy, step-by-step guides for some analytical techniques that are useful in the analysis of cases discussed in the course "Competing and Winning through Customer Information" (CWCI). The instructions that follow use... View Details
        Keywords: Customer Relationship Management; Information Management; Management Analysis, Tools, and Techniques
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        Martinez-Jerez, Francisco de Asis. "Basic Techniques for the Analysis of Customer Information Using Excel 2007: A Step-by-Step Approach." Harvard Business School Background Note 109-052, February 2009.
        • September 2020
        • Case

        Wladimir Klitschko: F.A.C.E. Your Challenges

        By: Boris Groysberg, Michael Norris and Carin-Isabel Knoop
        In 2020, Olympic goal medal winning boxer and former heavyweight world champion Wladimir Klitschko had built himself a “second ring” to continue his career after retiring from professional boxing. He was a hotelier, boxing promoter, author, teacher, speaker, and had... View Details
        Keywords: Experience and Expertise; Business Education; Training; Entrepreneurship; Personal Development and Career; Sports; Sports Industry; Consulting Industry; Education Industry; Ukraine; Germany
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        Groysberg, Boris, Michael Norris, and Carin-Isabel Knoop. "Wladimir Klitschko: F.A.C.E. Your Challenges." Harvard Business School Case 421-032, September 2020.
        • October 2010
        • Case

        CDG: Managing in China's Economic Transformation

        By: Roy Y.J. Chua, Shaohui Chen and Lisa Kwan
        China Data Group (CDG) is a leading business processes outsourcing company based in Beijing, China. Roc Yang, chairman of CDG, had to confront a dilemma when he discovered that one of his senior managers gave a gift to a potential client in an effort to win a large... View Details
        Keywords: Cross-Cultural and Cross-Border Issues; Management Practices and Processes; Emerging Markets; Negotiation Deal; Relationships; Networks; Societal Protocols; China
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        Chua, Roy Y.J., Shaohui Chen, and Lisa Kwan. "CDG: Managing in China's Economic Transformation." Harvard Business School Case 411-067, October 2010.
        • 23 Mar 2017
        • News

        No Deal, Grading President Trump, Tito Jackson

        • October 2003 (Revised November 2006)
        • Case

        GE's Talent Machine: The Making of a CEO

        By: Christopher A. Bartlett and Andrew N. McLean
        GE believes its ability to develop management talent is a core competency that represents a source of sustainable competitive advantage. This case traces the development of GE's rich system of human resource policies and practices under five CEOs in the post-war era,... View Details
        Keywords: Decision Choices and Conditions; Capital; Selection and Staffing; Leadership Development; Management Succession; Corporate Strategy
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        Bartlett, Christopher A., and Andrew N. McLean. "GE's Talent Machine: The Making of a CEO." Harvard Business School Case 304-049, October 2003. (Revised November 2006.)
        • April 2021
        • Teaching Note

        Wuxi Lead Intelligent Equipment Co., Ltd.

        By: John R. Wells and Benjamin Weinstock
        Within 20 years of launch, entrepreneur Wang Yanquing had built Wuxi Lead into the world’s largest manufacturer of equipment for manufacturing capacitors, lithium-ion batteries, and fuel cells.
        The first big choice an entrepreneur faces is what sector to... View Details
        Keywords: Lithium-ion Batteries; Industry Dynamics; Entrepreneurial Journey; Entrepreneurship; Markets; Strategy; Decision Making; Manufacturing Industry; China
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        Wells, John R., and Benjamin Weinstock. "Wuxi Lead Intelligent Equipment Co., Ltd." Harvard Business School Teaching Note 721-452, April 2021.
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