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  • 18 Jun 2001
  • Research & Ideas

Caught in the Cogs: When Manufacturing and IT Meet

their IT problems, Upton explained, managers are faced with a "spectrum of solutions." At one end is packaged software available off-the-shelf to all comers, including your competitors. Trouble is, when the same product is in... View Details
Keywords: by Jim Aisner
  • 13 Oct 2003
  • Research & Ideas

How to Pick Managers for Disruptive Growth

venture between Intel and SAP that was launched in 1997 to create a new-market disruption selling enterprise resource planning (ERP) software to small businesses. Intel and SAP hand-picked some of their most successful, tried-and-true... View Details
Keywords: by Michael Raynor
  • 18 Aug 2009
  • First Look

First Look: August 18

approximately welfare neutral. Download the paper: http://www.hbs.edu/research/pdf/10-011.pdf Diversity in Experience and Team Familiarity: Evidence from Software Development (revised) Authors:Robert S. Huckman and Bradley R. Staats... View Details
Keywords: Martha Lagace
  • 03 Jul 2018
  • What Do You Think?

Should CEO Satya Nadella Cancel Microsoft’s Contract with ICE?

it was doing for ICE in a January blog post. Microsoft’s Azure Government software allows organizations to move operations and processing to the cloud. Employees: Use technology for good On June 19, an open letter was posted on... View Details
Keywords: by James Heskett; Computer; Technology
  • July 2020
  • Technical Note

Digital Natives Growing Without a Sales Force

By: Das Narayandas, Michael Norris and Amram Migdal
This brief case describes the rise of so-called digital natives (also called born-in-digital) in the 2000s and 2010s that successfully grew without a sales force. The case highlights the emergence of business-to-business Internet and cloud-based companies and their... View Details
Keywords: Government Administration; Crisis Management; Health; Health Pandemics; Innovation and Invention; Innovation Leadership; Innovation Strategy; Technological Innovation; Social Issues; Information Technology; Mobile and Wireless Technology; Applications and Software; Technology Adoption; Information Technology Industry; Australia; North and Central America; United States; Illinois; Chicago; California; San Francisco
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  • June 2020 (Revised January 2024)
  • Case

TraceTogether

By: Mitchell B. Weiss and Sarah Mehta
By April 7, 2020, over 1.4 million people worldwide had contracted the novel coronavirus (COVID-19). Governments raced to curb the spread of COVID-19 by scaling up testing, quarantining those infected, and tracing their possible contacts. It had taken Singapore’s... View Details
Keywords: COVID-19; Contact Tracing; Government Administration; Crisis Management; Health; Health Pandemics; Innovation and Invention; Innovation Leadership; Innovation Strategy; Technological Innovation; Social Issues; Information Technology; Mobile and Wireless Technology; Applications and Software; Technology Adoption; Health Industry; Public Administration Industry; Singapore
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  • 10 Mar 2009
  • First Look

First Look: March 10, 2009

develop an inductive theory of "IP modularity," from which we derive testable propositions and managerial implications. Download the paper: http://www.hbs.edu/research/pdf/09-097.pdf Diasporas and Domestic Entrepreneurs: Evidence from the Indian View Details
Keywords: Martha Lagace
  • 24 Jul 2007
  • First Look

First Look: July 24, 2007

collaboration is becoming a new and important source of competitive advantage. We propose several frameworks to help firms develop and exploit this new ability. Explicating Lean Principles by Examining Indian Software Services Authors:... View Details
Keywords: Martha Lagace
  • July 2021
  • Case

A Close Shave at Squire

By: Jeffrey J. Bussgang, Zoë B. Cullen, William R. Kerr, Benjamin N. Roth and Michael Norris
In 2020, just after closing a $34 million Series B financing round, Dave Salvant and Songe LaRon consider how to adjust their business, Squire Technologies, to the new realities posed by the COVID-19 pandemic. Their barbershop technology, including tools to run a shop... View Details
Keywords: Business Startups; Entrepreneurship; Venture Capital; Private Equity; Mobile and Wireless Technology; Applications and Software; Growth and Development Strategy; Health Pandemics; Beauty and Cosmetics Industry; Technology Industry; New York (city, NY); San Francisco
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  • 08 Mar 2012
  • Research & Ideas

Unplugged: What Happened to the Smart Grid?

positions of the various players in the smart grid market—infrastructure builders, software suppliers, network providers, utilities, system operators—in an effort to figure out who might benefit. "It's interesting to get some type of... View Details
Keywords: by Dina Gerdeman; Energy; Utilities
  • 12 Oct 2011
  • Research & Ideas

Creating Online Ads We Want to Watch

unobtrusively measured their eye movements. The researchers parsed the camera data with the help of computer vision software that evaluated emotional response based on variations in facial features. Click to watch. Meanwhile, the eye... View Details
Keywords: by Carmen Nobel; Consumer Products
  • 25 Sep 2000
  • Research & Ideas

More Than the Sum of Its Parts: The Impact of Modularity on the Computer Industry

rules specify. KC: In disk drives, for instance, the addressing scheme, the size of the data path [the wires on which the data flow], the number of pins [connectors between the disk drive and the computer], and the signal attached to each pin, along with certain View Details
Keywords: by Staff; Computer; Consumer Products; Technology
  • 02 Jul 2013
  • First Look

First Look: July 2

previously used to reveal the hidden internal architectural structure of software applications. The focus of this paper is to test if it can also uncover new facts about the applications and their relationships in an enterprise... View Details
Keywords: Anna Secino
  • 06 Aug 2018
  • Research & Ideas

Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels

tough challenge. As the tools get better and cheaper, it’s not enough to just crank out products with them. You have to add value in other ways, maybe with differentiating software or wrap-around services, or you have to move upstream to... View Details
Keywords: by Sean Silverthorne; Manufacturing; Electronics
  • 03 May 2016
  • First Look

First Look, May 3, 2016

ambitious goal of creating a showcase high-tech city from scratch. The collaboration brought together software entrepreneurs, real estate developers, city government officials, architects, builders, and technology corporations. Taking a... View Details
Keywords: Sean Silverthorne
  • 06 Feb 2012
  • Research & Ideas

Kodak: A Parable of American Competitiveness

Nearly all notebook computers, cell phones, and other handheld devices are now designed in Asia. The domestic software industry, which initially outsourced only simple code-writing projects to Indian firms, has more recently signed on... View Details
Keywords: by Dina Gerdeman; Manufacturing
  • 14 May 2007
  • Research & Ideas

The Key to Managing Stars? Think Team

bankers, programmers, creatives, and general managers often leave with a team of colleagues to join a competitor. This phenomenon is called a lift out. It is observed in industries as diverse as medicine, advertising, software... View Details
Keywords: by Martha Lagace
  • 25 Jun 2013
  • First Look

First Look: June 25

Network Methods to Map Product Architecture By: Baldwin, Carliss Y., Alan MacCormack, and John Rusnak Abstract—In this paper, we describe an operational methodology for characterising the architecture of technical systems and demonstrate its application to a sample of... View Details
Keywords: Anna Secino
  • 17 Mar 2009
  • First Look

First Look: March 17, 2009

for-profit software companies. Linux is open source (all code is made available for redistribution by anyone) and harnesses the collective power of thousands of programmers-both independent and employees of major View Details
Keywords: Martha Lagace
  • 17 Oct 2006
  • First Look

First Look: October 17, 2006

abroad in a cost-effective manner. India's software companies, for instance, recognized the possibility of providing services to overseas customers at least a decade before Western companies even considered hiring Indian View Details
Keywords: Sean Silverthorne

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