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  • 01 Dec 2018
  • News

Research Is the Foundation

span more languages, geographies, and cultures than ever, requiring workers to communicate effectively to deliver results. I wanted to understand how a radical language change can bridge differences and... View Details
  • Web

2017 Symposium - Race, Gender & Equity

Cultural Identity Expression: Expectations and Willingness to Express" at the 2017 Gender and Work Symposium. Rachel Arnett, Ph.D. candidate in Organizational Behavior at Harvard Business School, presents "Minority View Details
  • Web

2016 Symposium - Race, Gender & Equity

Talking the Walk: Possibilities for Change through Dialogue, Expression, and Narrative Talking the Walk: Possibilities for Change through Dialogue, Expression, and Narrative 31 MAR–01 APR 2016 Home Speakers... View Details
  • January 1998
  • Case

Sideco Americana S.A. (C)

By: Lynn S. Paine and Harold F. Hogan Jr
Supplements the (A) case. View Details
Keywords: Change; Organizational Change and Adaptation; Moral Sensibility; Values and Beliefs; Ethics; Culture; Argentina
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  • 02 Aug 2021
  • Blog Post

Uncovering the Virtual Advantage at Humana

path forward was clear. Interns would be joining the company that summer as planned, and while recruiting had wrapped up, there could even be room for more. The Flexible Culture at Humana The path forward at Humana would be a virtual... View Details
Keywords: Health Care; Health-Related Services
  • April 2014
  • Supplement

Interview: Man Jit Singh at Sony Entertainment Television

By: Linda A. Hill and Allison J. Wigen
Contains excerpts from an interview with Man Jit Singh. Singh discusses the results of events covered in the case "Man Jit Singh at Sony Entertainment Television," including his decision to begin evaluating employees on values as well as performance.
This short... View Details
Keywords: Performance Appraisals; Leading Change; Leadership; Emerging Markets; Organizational Culture; Performance Evaluation; Groups and Teams; Change Management; Media and Broadcasting Industry; India
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  • 05 Apr 2016
  • News

Don’t Send Your Kids to College. At Least Not Yet.

Surveying the panic and pressure of college admissions season in the New York Times, Abby Falik (MBA 2008), CEO and founder of Global Citizen Year, suggests that few involved in this cultural pressure cooker realize “how little these... View Details
  • November 2013 (Revised January 2014)
  • Supplement

Man Jit Singh at Sony Entertainment Television (B)

By: Linda A. Hill, Dana M. Teppert and Allison J. Wigen
Supplement to (A) case: Explores the role of CEO Man Jit Singh and his senior management committee in leading Multi Screen Media Pvt. Ltd. (formerly SET Pvt. Ltd.), a leading television broadcaster in India. Describes Singh's decision to evaluate employees based on... View Details
Keywords: Performance Appraisals; Performance Management; Performance Evaluation; Leadership Style; Managerial Roles; Organizational Culture; Groups and Teams; Management Teams; Change Management; Decision Making; Emerging Markets; Media and Broadcasting Industry; India
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  • 15 Sep 2020
  • News

How To Make Diversity a Reality

(GMP 6, 2009) about what it takes to make real change to the diversity of your organization. READ MORE Chitra: You've helped build companies, build people, processes, and systems at scale. So what has to be different to bring real... View Details
  • 16 Nov 2015
  • News

Connecting with Indigenous Traditions

me in.” His exploration of ancient, indigenous traditions led Sprinkles to apprentice to become initiated as a healer in the way of ancient Huichol and Nahua cultures in 2000 and 2006, respectively. Today, he and his wife, Annie Eagan,... View Details
Keywords: Jill Radsken; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • Portrait Project

Gordon C. Liao

from unseen communities on stage, tv, in page and through the movies build self esteem for next generation's babies so tomorrow my kid can say he's proud of his beginnings wondering why his daddy was ever nicknamed mr. miyagi i want to View Details
  • December 2001 (Revised November 2002)
  • Case

John Smithers

By: Nitin Nohria and Todd Jick
Describes an ill-fated effort to institute a total quality program. Using the vantage point of one of the managers selected to be a quality instructor, the case traces the rise and fall of the quality effort during its very brief existence over the course of six... View Details
Keywords: Quality; Change Management; Mission and Purpose; Organizational Culture; Failure
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  • 09 Feb 2017
  • News

Turning Disorder into Opportunity

we wanted to make the program sustainable, with the hope in the future that the program itself would not be needed, as an organization’s culture and fabric would be able to support this neuro-diversity from recruitment to on-boarding,... View Details
Keywords: Jennifer Myers
  • 01 Mar 2014
  • News

Feedback

Bigger, Stronger: Supersizing the NFL Re: Can the NFL win the long game? It is a game for only certain types of individuals, physically and mentally tough, coached up and properly conditioned in season and off season. There is no finer game in a View Details
Keywords: Health, Social Assistance
  • 18 May 2010
  • First Look

First Look: May 18

Khurana Publication:Harvard Magazine, May-June 2010 An abstract is unavailable at this time. Read the article: http://harvardmagazine.com/2010/05/the-pay-problem   Working PapersMen as Cultural Ideals: How View Details
Keywords: Martha Lagace
  • 2015
  • Chapter

Staying the Same While Changing: Organizational Identity in the Face of Environmental Challenges

By: Mary Ann Glynn, Christi Lockwood and Ryan Raffaelli
We explore the role of organizational identity in the adoption of new sustainability practices, focusing on how identity functions as a driver of (or sometimes a drag on) adoption. Drawing on illustrations from the U.S. hotel industry, we examine how sustainability... View Details
Keywords: Organizational Change and Adaptation; Mission and Purpose; Organizational Culture; Environmental Sustainability; Adoption; Accommodations Industry; United States
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  • 30 Jan 2019
  • What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

leaders—there are plenty of fine people who can lead an organization. What these two did, as you point out, was create a culture around the mission of their organizations. Their employees live the mission in their work How do you teach... View Details
Keywords: by James Heskett; Air Transportation; Financial Services
  • 01 Sep 2017
  • News

Case Study: Confidence Builder

the company anticipates this year will bring in double the $6.7 million in revenue it saw in 2016. New challenges: With rapid growth comes concerns about culture and scalability. “How do we preserve the incredible View Details
Keywords: April White; Confi; Colleges, Universities, and Professional Schools; Educational Services
  • July 2008 (Revised February 2011)
  • Supplement

Sanford C. Bernstein: The Fork in the Road (B)

By: Boris Groysberg and Geoff Eckman Marietta
Update on the (A) case. View Details
Keywords: Knowledge; Business or Company Management; Organizational Change and Adaptation; Organizational Culture; Competitive Advantage; Valuation; Financial Services Industry
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  • 27 Jun 2016
  • News

Ulf Mark Schneider Has Plans to Make Nestlé Healthy

analysts estimate the health business could eventually achieve margins above 20 percent. A recent piece in Bloomberg also discusses Nestlé’s change in direction as a response to changing View Details