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  • 04 Dec 2019
  • Book

Creating the Experimentation Organization

to the most successful online hotel platform, with some 1.5 million room-nights booked daily. “They fundamentally believe that the ability to run large experiments has been critical to their success,” says Thomke. At Booking,... View Details
Keywords: by Michael Blanding
  • 01 Oct 1997
  • News

Graduate's Gift Honors HBS Friend

Rothschild's movements and did what he did. "If he [de Rothschild] scribbled notes, then I scribbled notes, and if he looked inattentive, then I'd look up at the wall!" Brought together over their mutual interest in honing their business View Details
Keywords: Nancy O. Perry
  • 07 Apr 2014
  • Working Paper Summaries

Better Deals Through Level II Strategies: Advance Your Interests by Helping to Solve Their Internal Problems

Keywords: by James K. Sebenius
  • 13 Oct 2010
  • First Look

First Look: October 13, 2010

Successful Professionals: One Process—Multiple Goals Heidi K. GardnerHarvard Business School Note 411-028 The best hiring practices help professional firms attract successful employees, equip newcomers with... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2022
  • News

My First Job

Edited by Jen McFarland Flint; illustrations by Ross MacDonald Here’s the humbling truth: no matter how high your career soars, how many awards you win or companies you sell or differences you make in this world, everyone has to start somewhere. And in those first... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 31 Jul 2015
  • Blog Post

Transitioning From the Military to Business School

doing well. Because of this, in the midst of a schedule filled to the brim with cases and recruiting, I found it difficult to effectively balance my priorities. Midway through first semester I ended up sitting down to talk it through with one of my professors. She... View Details
  • 2017
  • Working Paper

Business and Sustainability: New Business History Perspectives

By: Ann-Kristin Bergquist
This working paper provides a long-term business history perspective on environmental sustainability. For a long time, the central issues addressed in the discipline of business history concerned how business enterprises innovated and created wealth, as well as... View Details
Keywords: Environmental Sustainability; Business History; Perspective
Related
  • 04 Feb 2014
  • What Do You Think?

Has Listening Become a Lost Art?

leadership strategy at Harvard Business School is based on this assumption: It is that a discussion leader should avoid calling on students whose hands have been in the air for several minutes. The assumption, which is nearly always borne... View Details
Keywords: by James Heskett
  • June 1991 (Revised October 1991)
  • Case

General Electric: Reg Jones and Jack Welch

By: Francis Aguilar and Christopher A. Bartlett
When GE's retiring Reginald Jones turned the job of CEO over to Jack Welch on April 1, 1981, the Wall Street Journal reported that GE had "decided to replace a legend with a live wire." Some wondered if the young dynamo could fill the elder statesman's very large... View Details
Keywords: Management Teams; Business or Company Management; Change Management; Leading Change; Restructuring; Investment; Strategic Planning; Organizational Change and Adaptation; Management Succession
Related
  • Web

Celebrating Socioeconomic Diversity and Inclusion at HBS (Part 1) - MBA

Business & Environment Career Change Career and Professional Development Case Method Clubs Curriculum Digital Entrepreneurship FIELD Financial Aid Health Care Instagram Takeover JD/MBA Leadership Letters to Classmates MBA/MPP & MBA/MPA-ID... View Details
  • 24 Jan 2020
  • News

Clayton M. Christensen Dies at 67

and taught for many years the MBA elective curriculum offering, Building and Sustaining a Successful Enterprise, which uses a general manager's lens to evaluate theories about strategy, innovation, and management to predict which tools,... View Details
  • 01 Jun 2024
  • News

Firm Foundation

Courtesy Tracy Britt Cool Courtesy Tracy Britt Cool Tracy Britt Cool (MBA 2009) has been playing the long game as long as she can remember. The former Berkshire Hathaway executive grew up in a family business: Her father was a third-generation farmer in Manhattan,... View Details
Keywords: Janelle Nanos; private equity; Warren Buffett; career path; investment strategy; family business; Finance
  • 06 Aug 2013
  • First Look

First Look: August 6

approach found only in Gulati, Mayo, and Nohria's Management. This unique text demonstrates how success within a constantly changing business environment requires a clear understanding of the interactive and dynamic nature of strategy,... View Details
Keywords: Anna Secino
  • November 2015 (Revised February 2016)
  • Supplement

Allianz Turkey: Focus on the Customer (B)

By: W. Earl Sasser and Gamze Yucaoglu
At the age of 39, Solmaz Altın took over the helm at Allianz Turkey. Solmaz quickly realized that, although the insurance market was thinly penetrated in Turkey, the company was operating in a very competitive environment with pressure on prices and, hence, cost... View Details
Keywords: Service Excellence; Customer Experience; Customer Service; Emerging Market; Customer Focus; Net Promoter Score; Customer Relationship Management; Competition; Leading Change; Service Operations; Emerging Markets; Customer Satisfaction; Insurance Industry; Turkey
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  • 01 Jun 2024
  • News

Alumni and Faculty Books

Edited by Margie Kelley Alumni Books Debunking Teenagers: 200 Research-Based Parenting Strategies to Help Your Adolescent Successfully Navigate the “Tempteen” Years By Daphne Adler (MBA 2004) Independently Published Why are teenagers constantly tempted to behave... View Details
  • Web

My HBS Student Loan Story: Gorick Ng (MBA 2018) - MBA

Business & Environment Career Change Career and Professional Development Case Method Clubs Curriculum Digital Entrepreneurship FIELD Financial Aid Health Care Instagram Takeover JD/MBA Leadership Letters to Classmates MBA/MPP & MBA/MPA-ID... View Details
  • 17 Jul 2012
  • First Look

First Look: July 17

institutional appropriateness was the stronger requirement; the lack of it prevented an otherwise informationally relevant risk control system from prevailing as an interactive control system. Download the paper: http://www.hbs.edu/research/pdf/12-115.pdf A Randomized... View Details
Keywords: Sean Silverthorne
  • 21 Nov 2015
  • HBS Case

HBS Cases: Stella McCartney Combines High Fashion with Environmental Values

about the case, Stella McCartney came to mind because she’s the most prominent player when it comes to the green fashion movement. Her story is very inspiring. She broke conventions. She challenged the system. She introduced a different approach that proved to be View Details
Keywords: by Brian Kenny; Fashion
  • 24 Nov 2003
  • Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

and as part of succession planning. Biographies Robert S. Kaplan is the Marvin Bower Professor of Leadership Development at Harvard Business School, and is a cofounder and chairman of Balanced Scorecard... View Details
Keywords: Re: Robert S. Kaplan & Krishna G. Palepu
  • 01 Sep 2006
  • What Do You Think?

Are We Ready for Self-Management?

in how their jobs affect the customer in how their jobs can be improved in getting work done more effectively is most definitely welcome." Birgi Martin said, "I think self-management is needed at all levels of staff." Lavinia Weissman characterized... View Details
Keywords: by James Heskett