Publications

15 May 2018
First Look

New Research and Ideas, May 15, 2018

productive. That’s a missed opportunity. Questioning is a powerful tool for unlocking value in companies: It spurs learning and the exchange of ideas, it fuels innovation and better performance, and it builds trust among team members. And... View Details

Keywords: Dina Gerdeman

Research Summary

The Value of Family Ownership, Control, and Management

In collaboration with Professor Raphael Amit of Wharton, Belén Villalonga is investigating how family ownership, control, and management affect firm value. Their forthcoming Journal of Financial... View Details

2018
Working Paper

Black Out-Migration and Southern Political Realignment

By: Leah Boustan and Marco Tabellini

Can emigration from less democratic and economically less developed areas induce political and economic change? We study this question in the context of the second Great Migration of African Americans (1940–1970), when more than 4 million blacks left the U.S. South and... View Details

Keywords: Great Migration; Immigration; Race; Government and Politics; Economics; United States

31 Jan 2019
News

The Backlash to Larry Fink’s Letter Shows How Far Business Has to Go on Social Responsibility

February 2014 (Revised January 2024)
Case

Go Mobile: Aligning District Managers and Store Teams

By: Tatiana Sandino

Indian cell phone retailer Go Mobile had implemented high-powered incentives to motivate its store employees to behave as owners and provide exceptional service. As the company scaled up, it faced multiple challenges in building a layer of district managers that were... View Details

Keywords: Employee Relationship Management; Mobile and Wireless Technology; Growth Management; Organizational Design; Salesforce Management; Motivation and Incentives; Management Practices and Processes; Telecommunications Industry; India

01 Jan 2007
News

James A. Hamilton Award, American College of Healthcare Executives

27 Oct 2002
Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

To other functional departments such as finance and operations, the sales and marketing functions look alike. After all, they are both "outward looking," focused on the customer and the market. But, creating a strong marketing... View Details

Keywords: by Benson Shapiro

04 May 2021
Blog Post

Asian American Pacific Islander Heritage Month at HBS

little things in my life and their lives over dinner. They always made me feel loved no matter what I felt and shared. That’s exactly what I want to do for my community. I want to use empathy to build deep connections and create space for... View Details

21 Mar 2024
Blog Post

SVMP Gave Me the Courage to Fail

Clicking the submit button on my Summer Venture in Management Program (SVMP) application felt like an act of courage, one that left me feeling vulnerable and open to rejection, a sentiment likely shared by many of my peers. As we each... View Details

22 May 2020
In Practice

Post-COVID Health Care: More Screens, Less Red Tape?

of Leadership Development, Emeritus. Ariel D. Stern: Remote monitoring will create more value We have already seen a rapid wave of digital transformation in health care and that is likely to continue. The... View Details

Keywords: by Danielle Kost

September 26, 2022
Article

Is Your Family Office Built for the Future?

By: Josh Baron and Rob Lachenauer

Family offices can provide a number of benefits, including privacy, customization, and having your own team to handle a wide range of services, such as guiding family philanthropy, managing shared properties, or even managing household help. Successful principals in... View Details

Keywords: Business Offices; Family and Family Relationships

Register to Read

January 2010 (Revised October 2010)
Background Note

News in the Digital World: Who Pays?

By: Stephen P. Bradley and Nancy Bartlett

Models to monetizing news in the digital landscape, which is real-time, searchable, sharable, multi-sourced, anytime, and any screen, were emerging in 2010. Could content creators get people to pay for what they watched, read, listened to, and shared online? Were news... View Details

Keywords: Business Model; Newspapers; Disruptive Innovation; Technological Innovation; Online Technology; Journalism and News Industry; Publishing Industry

2020
Working Paper

How ESG Issues Become Financially Material to Corporations and Their Investors

By: George Serafeim

Management and disclosure of environmental, social and governance (ESG) issues have received substantial interest over the last decade. In this paper, we outline a framework of how ESG issues become financially material, affecting corporate profitability and valuation.... View Details

SSRN

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April 1997
Case

Private Management and Public Schools (B)

Examines the prospects for private management in U.S. public schools. Focuses on the education and business strategies of firms seeking to expand as a result of charter school legislation that allowed for-profit entities to enter and compete for students with access to... View Details

Keywords: For-Profit Firms; Public Sector; Value; Education; Business Strategy; Government and Politics; Education Industry; United States

11 Mar 2014
Interview

The Looming Challenges of US Competitiveness: Implications for Philadelphia

By: Michael E. Porter

The third installment of the Fox School's Innovation Leadership Speaker Series featured Professor Michael E. Porter, William Lawrence University Professor, Harvard Business School. Dr. Porter addressed the factors driving innovation and competitiveness in a given... View Details

Keywords: Competitiveness; Economic Analysis; Economics; Philadelphia

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December 2022
Technical Note

Risks and Opportunities from the Transition to a Low Carbon Economy: A Business Analysis Framework

By: George Serafeim

The transition to a low carbon economy introduces many risks and opportunities for businesses. Risks emerge from regulatory actions, such as carbon taxes and cap and trade systems, technological innovation that develop alternatives for customers making existing... View Details

Keywords: Risk Assessment; Opportunities; Environmental Sustainability; Carbon Footprint; Risk Management; Competitive Dynamics; Business Analysis; Climate Change; Accounting; Finance; Valuation; Business and Shareholder Relations; Technological Innovation; Transition; Product Positioning; Renewable Energy; Analysis