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  • All HBS Web  (5,699)
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  • All HBS Web  (5,699)
    • People  (6)
    • News  (1,384)
    • Research  (3,639)
    • Events  (31)
    • Multimedia  (20)
  • Faculty Publications  (2,300)
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  • 01 Jun 1998
  • News

Short Takes

experimentation and project-specific teams, on the other hand, reflects the advantages - and risks - of a more mobile, highly trained labor force. West's research highlights... View Details
Keywords: Orna Feldman and Caroline Chauncey
  • October 2010
  • Teaching Note

Whole Foods: Balancing Social Mission and Growth (TN)

By: Christopher Marquis and Bobbi Thomason
Teaching Note for 410023. View Details
Keywords: Food; Growth and Development; Mergers and Acquisitions; Mission and Purpose; Supply Chain; Business Model; Growth and Development Strategy; Integration; Management Practices and Processes; Labor Unions; Food and Beverage Industry; United States
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Marquis, Christopher, and Bobbi Thomason. "Whole Foods: Balancing Social Mission and Growth (TN)." Harvard Business School Teaching Note 411-057, October 2010.
  • 04 Sep 2019
  • News

Alumni and Faculty Books for September 2019

related to capital structure and governance, the book transitions to examining operational changes and management of the capital structure,... View Details
  • 01 Jun 2017
  • News

Alumni and Faculty Books for June 2017

develop a high-level blueprint of the IT systems, decide where to locate and how to lay out floor plans, set up relationships with suppliers, and design a management system... View Details
  • January 2004 (Revised August 2015)
  • Case

Weetman Pearson and the Mexican Oil Industry (B)

By: Geoffrey Jones and Lisa Bud-Freirman
Supplements the (A) case. View Details
Keywords: Business History; Entrepreneurship; Multinational Firms and Management; Business and Government Relations; Energy Industry; United Kingdom; Mexico; Arizona
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Jones, Geoffrey, and Lisa Bud-Freirman. "Weetman Pearson and the Mexican Oil Industry (B)." Harvard Business School Case 804-086, January 2004. (Revised August 2015.)
  • 01 Mar 2015
  • News

Alumni and Faculty Books for March 2015

success. So You Want to Be a CEO: The Path from Middle Management to the Top Job by Thomas F. Faught Jr. (MBA 1953) (Fortis Publishing) Based on over 40 years of global management experience, including more... View Details
Keywords: Publishing Industries (except Internet); Information
  • Fast Answer

Stock Pitching: company, industry and market research

href="http://www.library.hbs.edu/go/frost_and_sullivan.html" style="box-sizing: border-box">Frost & Sullivan
Reports covering technology View Details
  • 2022
  • Working Paper

A Conceptualization of Sub-Living Wages: Liabilities, Leverage, and Risk

By: Drew Keller, Katie Panella and George Serafeim
Currently the accounting system records employee wages as an expense in the income statement. However, paying below living wages can expose an organization to reputational and operational risks. In this paper, we offer an alternative conceptualization of the issue of... View Details
Keywords: Accounting; Impact Accounting; Leverage; Wages; Compensation and Benefits; Business and Stakeholder Relations; Business and Government Relations; Social Issues; Human Capital
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Keller, Drew, Katie Panella, and George Serafeim. "A Conceptualization of Sub-Living Wages: Liabilities, Leverage, and Risk." Harvard Business School Working Paper, No. 22-076, June 2022.
  • June 2021 (Revised December 2021)
  • Case

The Lunar Gateway, Moon vs. Mars, and the Political Governance of Space Activities

By: Matthew C. Weinzierl and Mehak Sarang
In 2017, the Trump Administration made a bold claim—that they would return the next man and the first woman to the lunar surface by 2024, this time to establish a sustainable presence to enable further exploration in the solar system. With the Artemis Program, NASA has... View Details
Keywords: Space; Space Economy; Aerospace; Nasa; Governance; Policy; International Relations; Infrastructure
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Weinzierl, Matthew C., and Mehak Sarang. "The Lunar Gateway, Moon vs. Mars, and the Political Governance of Space Activities." Harvard Business School Case 721-059, June 2021. (Revised December 2021.)
  • March 2015
  • Supplement

MELF and Business Culture in the Twin Cities (C)

By: Clayton S. Rose and David Lane
Leaders of the many Fortune 500 firms headquartered in Minneapolis-St. Paul have a long history of engaging collectively, and with educational, political and social leaders, to deal with important community issues. Focusing on the participation of leading CEOs in the... View Details
Keywords: Education; Business and Community Relations; Management Teams; Minneapolis; Saint Paul
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Rose, Clayton S., and David Lane. "MELF and Business Culture in the Twin Cities (C)." Harvard Business School Supplement 315-080, March 2015.
  • November 2010 (Revised November 2017)
  • Case

Washout: The Founders' Tale and the Investors' Tale

By: Lena G. Goldberg and Chad M. Carr
The competing narratives of the founders of Alantec, Inc. and the venture capitalists who funded the company are explored in the context of Kalashian v. Advent VI Ltd. a California Superior Court case. The founders of the company, which produced switches for computer... View Details
Keywords: Business Startups; Venture Capital; Governance Controls; Governing and Advisory Boards; Lawsuits and Litigation; Managerial Roles; Ownership Stake; Business and Shareholder Relations; Conflict and Resolution; Technology Industry
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Goldberg, Lena G., and Chad M. Carr. "Washout: The Founders' Tale and the Investors' Tale." Harvard Business School Case 311-078, November 2010. (Revised November 2017.)
  • 01 Dec 2019
  • News

Alumni and Faculty Books for December 2019

process more broadly to a variety of strategic challenges and at multiple levels throughout the organization. Teaching by Heart by Thomas Delong, Baker Foundation Professor of Management Practice Harvard... View Details
  • 2020
  • Working Paper

Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach

By: Eva Ascarza
The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can... View Details
Keywords: Customer Management; Targeting; Deep Exponential Families; Probabilistic Machine Learning; Cold Start Problem; Customer Relationship Management; Customer Value and Value Chain; Consumer Behavior; Analytics and Data Science; Mathematical Methods; Retail Industry
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Padilla, Nicolas, and Eva Ascarza. "Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach." Harvard Business School Working Paper, No. 19-091, February 2019. (Revised May 2020. Accepted at the Journal of Marketing Research.)
  • 26 Nov 2019
  • News

Predicting Financial Market Bubbles and Crises in Real-time

of a crash. Simple attributes related to the price run up can help predict both the crash probability and future returns. FUTURE SCOPE Greenwood is also conducting research that looks at predicting financial... View Details
Keywords: Securities, Commodities, and Other Financial Investments; Securities, Commodities, and Other Financial Investments
  • Web

The Canton Trade and The Hong Merchants System - A Chronicle of the China Trade

of privilege. He eventually amassed his own fortune as well, and his wealth hovered at $26 million, making him not only one of the richest hong merchants, but also among the richest men in the world. Other Chinese worked their way up... View Details
  • 2010
  • Chapter

Breakthrough Inventions and the Growth of Innovation Clusters

By: William R. Kerr
This report provides a comprehensive look at the role of innovation in promoting economic and social development. It examines the impact of innovation on the economic growth of developing countries and the future role of technological innovation in international... View Details
Keywords: Technological Innovation; Developing Countries and Economies; Society; Growth and Development; Climate Change; Social Issues; Industry Clusters; Business and Government Relations
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Kerr, William R. "Breakthrough Inventions and the Growth of Innovation Clusters." In The Innovation for Development Report 2010-2011, edited by Augusto Lopez-Claros, 103–107. Hampshire, England: Palgrave Macmillan, 2010.
  • 01 Dec 2010
  • News

Money and Markets Dominate New Course Offerings

Subjects related to globalization and finance top the list of courses added this year to the elective curriculum for second-year MBA students. Notably, seven of the twelve new offerings are half-courses that... View Details
Keywords: curriculum
  • March 2023
  • Supplement

Deepa Bachu (B): Insights and Experiments at Pensaar Design

By: Thomas Graeber, Joshua Schwartzstein and Amram Migdal
In this case, set in June 2019 in Bangalore, Karnataka, India, Deepa Bachu of Pensaar Design and her team work with client ITC Ltd. to use design thinking and behavioral experiments to improve workplace safety and strive toward the company’s zero-accident goal. The... View Details
Keywords: Buildings and Facilities; Design; Training; Working Conditions; Business or Company Management; Production; Business Processes; Corporate Social Responsibility and Impact; Outcome or Result; Performance Improvement; Programs; Business and Stakeholder Relations; Groups and Teams; Labor and Management Relations; Rank and Position; Safety; Attitudes; Behavior; Motivation and Incentives; Trust; Well-being; Pulp and Paper Industry; Pulp and Paper Industry; Pulp and Paper Industry; India
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Graeber, Thomas, Joshua Schwartzstein, and Amram Migdal. "Deepa Bachu (B): Insights and Experiments at Pensaar Design." Harvard Business School Supplement 923-034, March 2023.
  • 15 Aug 2024
  • Op-Ed

Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience

aligned and trained to handle crisis communication effectively and manage public relations under pressure. Process: Develop a well-defined... View Details
Keywords: by Hise Gibson and Anita Lynch
  • October 2021
  • Article

Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach

By: Nicolas Padilla and Eva Ascarza
The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can... View Details
Keywords: Customer Management; Targeting; Deep Exponential Families; Probabilistic Machine Learning; Cold Start Problem; Customer Relationship Management; Programs; Consumer Behavior; Analysis
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Padilla, Nicolas, and Eva Ascarza. "Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach." Journal of Marketing Research (JMR) 58, no. 5 (October 2021): 981–1006.
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