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  • January 1995 (Revised October 1995)
  • Case

Citibank: Global Customer Management

By: Michael Y. Yoshino and Thomas W. Malnight
Describes Citibank's worldwide operations, which include activities in developing and developed markets. The bank's structure also varies across markets and regions, varying from autonomous national affiliates to an industry/product-based structure in its domestic U.S.... View Details
Keywords: Customer Focus and Relationships; Global Range; Cross-Cultural and Cross-Border Issues; Multinational Firms and Management; SWOT Analysis; Emerging Markets; Banking Industry; United States
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  • 05 Aug 2024
  • Research & Ideas

Watching for the Next Economic Downturn? Follow Corporate Debt

growth during the three years preceding financial busts, downturns, and crises from 1940 to 2014, the analysis finds. Once a boom cycle begins to bust, it’s corporate debt that accounts for the vast majority of unpaid loans. What’s more,... View Details
Keywords: by Rachel Layne
  • 13 Dec 2016
  • First Look

December 13, 2016

could lead to substantial bias in understanding the nature of productivity gains from multinational production. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=42615 Internalizing Global Value Chains: A Firm-Level View Details
Keywords: Carmen Nobel
  • January 2025 (Revised March 2025)
  • Case

Thomas Müller: Mr. Bayern Munich

By: Boris Groysberg, Sascha L. Schmidt, Alexander Liebhart and Sarah Abbott
In 2024, FC Bayern Munich superstar Thomas Müller announced his retirement from German national football. His contract with Bayern Munich runs through the end of the 2024-25 season. In 2025, Müller reflects on his long career in football, on the skills that have driven... View Details
Keywords: Soccer; Football; Data Science And Analytics Management; Bundesliga; Sports Data; ＂Sports Organizations,; Career Changes And Transitions; Career Management; Retirement Transition; Skills Development; Analysis; Competency and Skills; Decision Making; Performance; Personal Development and Career; Retirement; Transition; Sports Industry; Germany
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  • 07 Aug 2007
  • First Look

First Look: August 7, 2007

between firm payout policy and tax incentives. Analysis of a panel of firms matched with the tax characteristics of the clients of their institutional shareholders indicates that "dividend-averse" institutions are significantly... View Details
Keywords: Martha Lagace
  • 31 Aug 2016
  • Research & Ideas

One Quarter of Entrepreneurs in the United States Are Immigrants

where and what kind of firms they choose to found. “You may find more immigrants in riskier industries and in more volatile business environments like California,” says Kerr. Controlling for industry and... View Details
Keywords: by Michael Blanding
  • Profile

Oliver Bladek

says. "But engineers in different functions don't like to talk to each other. So the drilling engineer specifies a four-inch hole, while the pipeline engineer plans for a six-inch hole. It took a lot of communication — plus rigorous data View Details
  • 01 Aug 2018
  • What Do You Think?

Are Free Trade and Free Markets Quaint Ideas From the Past?

maximize the purchasing power of consumers or if it is to reinforce certain government favoured industries and, indirectly, the people who work and invest in those industries. After more than thirty years when broad international... View Details
Keywords: by James Heskett
  • Web

“It’s like a pie-eating contest” | Social Enterprise | Harvard Business School

“He immediately understood and added value to a number of deals,” says Alastair. “But the single biggest value he brought? He was excited by our mission. He’s done everything from M&A analysis to support for your growth strategy, to... View Details
  • 03 May 2011
  • First Look

First Look: May 3

  PublicationsThe Power of Small Wins Authors:Teresa M. Amabile and Steven J. Kramer Publication:Harvard Business Review 89, no. 5 (May 2011) Abstract What is the best way to motivate employees to do creative work? Help them take a step forward every day. In an View Details
Keywords: Sean Silverthorne
  • 31 Jan 2017
  • First Look

First Look at New Research: January 31, 2017

Rise of American Ingenuity By: Akcigit, Ufuk, John Grigsby, and Tom Nicholas Abstract—This paper builds on the analysis in Akcigit et al. (2017) by using U.S. patent and Census data to examine macro- and micro-level aspects of the... View Details
Keywords: Carmen Nobel
  • Web

What Others Are Saying - Institute For Strategy And Competitiveness

essentially took micro economics knowledge of structural analysis of industries and made it accessible to managers. That was a very important contribution for a practical purpose. The discussion on the idea... View Details
  • 20 Mar 2018
  • First Look

First Look at New Research and Ideas, March 20, 2018

account for 96%–97% of this variance. Further analysis reveals that customers report relatively consistent satisfaction across transactions, but that some customers are habitually more satisfied than others. An empirical investigation of... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2006
  • News

The Producers

United States’ most visible, influential export. But given its uncertainties, what would drive HBS alumni to enter an industry characterized in the best of times as “the business of rejection”? * * * * * In Hollywood, the spotlight... View Details
Keywords: Julia Hanna; Motion Picture and Sound Recording Industries; Motion Picture and Sound Recording Industries
  • 19 Jun 2007
  • First Look

First Look: June 19, 2007

FDI" in several different ways. First, we look at the possibility that the effects of FDI differ by sector. Second, we differentiate FDI based on objective qualitative industry characteristics including the average skill intensity... View Details
Keywords: Martha Lagace
  • 29 Jan 2025
  • Blog Post

Finding Professional Purpose: Building an Impactful Career that Reflects your Values with Lisa Tanzer (MBA 1993)

analysis for a pet food company that I discovered an interest in marketing, branding, and product development—a spark that inspired me to pursue a career in marketing. At HBS, I gained a deeper understanding of how businesses operate.... View Details
  • 20 Feb 2008
  • First Look

First Look: February 20, 2008

implicitly follow these two stages. We have categorized these approaches into a 3x3 matrix, which suggests three different approaches for stage-one demand estimation (decision calculus, experiments and econometric methods), and three different methods for stage-two... View Details
Keywords: Martha Lagace
  • 22 Nov 2016
  • First Look

November 22, 2016

the Foxwoods story. The true story is one of strategic negotiation and the leveraging of tribal sovereignty into economic opportunity. Using a close analysis of the Foxwoods-Connecticut negotiations as a point of departure, this chapter... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2008
  • News

McCraw Wins Prize for Biography of Economist Joseph Schumpeter

way the book “skillfully connects Schumpeter’s landmark analysis of entrepreneurship to the history of modern business enterprise.” Schumpeter (1883–1950) taught at Harvard for twenty years and spent hundreds of hours at Baker Library... View Details
Keywords: Thomas McCraw, Sr.; Publishing Industries (except Internet); Publishing Industries (except Internet)
  • 17 Aug 2010
  • First Look

First Look: August 17

capacity. In an unanticipated finding, however, our analysis raises the possibility that the company's most prolific publishers begin to migrate to the periphery of the intra-firm social network, which may occur because these individuals'... View Details
Keywords: Martha Lagace