Publications

February 2009 (Revised July 2012)
Case

Jieliang Phone Home! (A)

By: Willy Shih, Ethan Bernstein and Nina Bilimoria

At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators—bright and capable young men and (mostly) women like Jieliang Hao—are motivated to improve line productivity through small innovations for faster assembly and have... View Details

Keywords: Compensation and Benefits; Job Design and Levels; Business Processes; Behavior; Motivation and Incentives; Manufacturing Industry; China

18 Apr 2016
Blog Post

Meet the HBS Family Business Club

entering the family business, we also offer introductory sessions that are helpful to anyone likely to encounter a family business system in their career. Our social events not only help integrate the club... View Details

10 Mar 2020
Research & Ideas

The Little Understood Problem Confronting Diverse Workplaces

Knitting together a workforce with diverse backgrounds, cultures, and other demographic differences is challenging even for experienced managers, who must socialize those employees into the organization and also help them form new work... View Details

Keywords: by Julia Hanna

17 Oct 2022
Research & Ideas

Why Quiet Quitters Need More Than Money to Re-Engage

recognized, and cultivate enduring connections,” they write, “then we can together make extraordinary progress toward making our system one in which it could be worth living—and one that people would believe is worth preserving.” You... View Details

Keywords: by Michael Blanding

Web

Launching Tech Ventures | HBS Online

capital (VC) process Develop an awareness of the systemic biases and ethical considerations in the startup ecosystem Who Will Benefit Founder Startup Employee Investor Develop proven frameworks and tools to execute a high-quality,... View Details

12 Jan 2023
News

‘Debiasing’ Debt with Data

Seke Ballard (MBA 2010) says he owes the inspiration for BetaBank, his small business-focused digital-banking venture, to his father—and not just as a person, but also as an archetype for every minority entrepreneur who has struggled to find capital in a banking View Details

Keywords: Ralph Ranalli

26 Nov 2001
Op-Ed

Why Corporate Budgeting Needs To Be Fixed

uncoordinated, chaotic interactions as people make decisions on the basis of distorted information they receive from other units and from headquarters. Moreover, since managers are well aware that everyone is attempting to game the system... View Details

Keywords: by Michael C. Jensen

March 2009 (Revised October 2009)
Case

CalPERS' Emerging Equity Markets Principles

By: Robert G. Eccles and Aldo Sesia

The California Public Employees' Retirement System (CaIPERS)—the largest public pension fund in the U.S.—had adopted a new principles-based approach to investing in emerging market equities in November 2007. Previously, CalPERS internal and external money managers were... View Details

Keywords: Values and Beliefs; Investment Return; Investment Funds; Investment Portfolio; Emerging Markets; Corporate Social Responsibility and Impact; Value; Financial Services Industry; Public Administration Industry; China; California

29 Mar 2016
First Look

March 29, 2016

and (3) sustainability of health. Within these tiers, 22 patient-centered outcomes were defined with inclusion/exclusion criteria and specifications for reporting. Patient data sources will include the Epic Systems EHR and validated... View Details

Keywords: Sean Silverthorne

27 Oct 2002
Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

Down The final two items are very important, but very subtle: the informal social system and the people who populate the organization. Typically the field force is made up of more independent, free-spirited... View Details

Keywords: by Benson Shapiro

15 Nov 2016
First Look

November 15, 2016

creates a "fiscal risk management" motive: incremental spending that occurs when total government spending is already high is particularly unattractive. A first key insight is that the government's need to manage fiscal risk frequently limits its capacity for managing... View Details

Keywords: Sean Silverthorne

Web

HBS - The year in Review

Boston Planning and Development Agency Soltan Bryce, Boston Medical Center Health System Sara Jetty, Whitney Museum of American Art Justin Kim, Social Finance Yogi Kurniawan, City of San Jose Mayor's Office... View Details

August 2002
Article

Creativity Under the Gun

By: Teresa Amabile, Constance N. Hadley and Steven J. Kramer

If you're like most managers, you've worked with people who swear they do their most creative work under tight deadlines. You may use pressure as a management technique, believing it will spur people on to great leaps of insight. You may even manage yourself this way.... View Details

Keywords: Creativity; Innovation and Invention; Time Management; Working Conditions; Performance Evaluation

Find at Harvard

April 2021 (Revised December 2022)
Case

Capitalism, Slavery, and Reparations

By: Sophus A. Reinert and Cary Williams

The birth of “Modern Economic Growth” constituted a watershed in human history, allowing societies to escape the Malthusian impasse and permanently raise living standards. While the new growth regime had lifted billions of people out of extreme poverty over the last... View Details

Keywords: Reparations; Living Standards; Poverty; Social Issues; Economic Growth; Equality and Inequality; Globalized Economies and Regions; Human Needs