Publications

March 1987 (Revised October 1993)
Case

Au Bon Pain: The French Bakery Cafe, The Partner/Manager Program

By: W. Earl Sasser

In recent years, Au Bon Pain (ABP), a chain of upscale French bakeries/sandwich cafes based in Boston, confronted a set of human resource problems endemic to the fast food industry (i.e., a labor shortage which made it difficult to attract and maintain quality crew... View Details

Keywords: Motivation and Incentives; Managerial Roles; Retention; Employees; Performance Improvement; Recruitment; Problems and Challenges; Compensation and Benefits; Food and Beverage Industry; Food and Beverage Industry; Boston

Educators

February 1987 (Revised October 1989)
Teaching Note

Rohm and Haas (A): New Product Marketing Strategy, Teaching Note

By: V. Kasturi Rangan

Teaching Note for (9-587-055). View Details

Keywords: Chemical Industry

February 1987 (Revised November 1991)
Supplement

Distillers Company plc (B)

By: W. Carl Kester and Richard P. Melnick

Keywords: Food and Beverage Industry

February 1987 (Revised November 1991)
Supplement

Distillers Company plc (C)

By: W. Carl Kester and Richard P. Melnick

Keywords: Food and Beverage Industry

February 1987 (Revised November 1991)
Supplement

Distillers Company plc (D)

By: W. Carl Kester and Richard P. Melnick

Keywords: Food and Beverage Industry

February 1987 (Revised November 1991)
Supplement

Distillers Company plc (E)

By: W. Carl Kester and Richard P. Melnick

Keywords: Food and Beverage Industry

February 1987 (Revised February 2000)
Case

Polysar Limited

By: Robert L. Simons

Canada's largest chemical company produces and markets butyl rubber in two divisions, each treated as a profit center. The new plant in the North American Division operates below capacity resulting in a significant volume variance and an operating loss. The European... View Details

Keywords: Loss; Profit; Financial Management; Volume; Performance Capacity; Financial Statements; For-Profit Firms; Market Participation; Chemical Industry; Chemical Industry; Canada

Educators

1987
Book

Food Policy in Mexico: The Search for Self Sufficiency

By: James E. Austin and Gustavo Esteva

Keywords: Food; Policy; Mexico

December 1986
Case

General Mills, Inc.: Manufacturing Year 2000 Task Force

By: Ray A. Goldberg and Juan Enriquez-Cabot

Keywords: Food and Beverage Industry

November 1986 (Revised December 1992)
Case

Kentucky Fried Chicken (Japan) Ltd.

By: Christopher A. Bartlett

Describes the internationalization of the Kentucky Fried Chicken (KFC) fast food chain, focusing on KFC's entry into Japan. An entrepreneurial country general manager, Lou Weston, battles numerous problems to establish the business and is eventually highly successful.... View Details

Keywords: Business Subsidiaries; Entrepreneurship; Globalized Economies and Regions; Governing Rules, Regulations, and Reforms; Policy; Market Entry and Exit; Strategic Planning; Agency Theory; Perspective; Corporate Strategy; Food and Beverage Industry; Japan

Educators

October 1986
Supplement

Colonial Foods: Performance Appraisal Interview, Video Transcript

By: Michael Beer and James G. Clawson

Transcript for Video (9-884-518). View Details

Keywords: Human Resources; Job Interviews; Food and Beverage Industry