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Show Results For
- All HBS Web
(1,375)
- News (262)
- Research (986)
- Events (3)
- Multimedia (5)
- Faculty Publications (353)
- 29 Apr 2014
- First Look
First Look: April 29
are less informed. The main reason is that price information leads user expectations to be more responsive and therefore amplifies the effect of price reductions. Platforms with more market power benefit because higher responsiveness... View Details
Keywords: Sean Silverthorne
- 23 Jul 2013
- First Look
First Look: July 23
Publications 2013 pub Does Social Connection Turn Good Deeds into Good Feelings?: On the Value of Putting the 'Social' in Prosocial Spending By: Aknin, Lara B., Elizabeth W. Dunn, Gillian M. Sandstrom, and Michael I. Norton Abstract—When are the emotional View Details
Keywords: Anna Secino
- 15 Nov 2011
- First Look
First Look: November 15
in first-party content that substitutes for third-party content relative to platforms benefitting from favorable expectations. On the other hand, platforms that benefit from favorable expectations capture a... View Details
Keywords: Sean Silverthorne
- 25 May 2010
- First Look
First Look: May 25
18th Airborne Corps Rapid Deployment Force, joined PepsiCo's Leadership Development Program (LDP). For her first assignment with PepsiCo, Johnson accepted a position as a manufacturing manager at a Frito-Lay plant in Williamsport, Pennsylvania. The Williamsport plant... View Details
Keywords: Martha Lagace
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
firms lever up, the overall cost of capital falls as leverage increases equity beta, but as debt becomes riskier the marginal benefit of increasing equity beta declines. As a simple theoretical framework predicts, we find that leverage is... View Details
Keywords: Dina Gerdeman
- 25 Sep 2007
- First Look
First Look: September 25, 2007
frontline staff work with particular attention to patient safety issues and facilitated open-discussion meetings with employees about their safety related concerns. Data Collection. Hospitals submitted data on the operational failures... View Details
Keywords: Martha Lagace
- 05 May 2009
- First Look
First Look: May 5, 2009
Psychology (forthcoming) Abstract This study examined the convergent and construct validity of ratings of individual creative contributions in a team context. A sample of 201 employees and supervisors, working on 26 team projects,... View Details
Keywords: Martha Lagace
- 01 Jun 2020
- News
Prognosis
organizations around the world are facing. RH: And every organization outside of health care is watching how hospitals like MGH think through this return to elective care. Educational institutions, large firms, any place with a large campus will View Details
- 01 Mar 2017
- News
Alumni and Faculty Books for March 2017
Many Dumb Things and What You Can Do About It by Steven A. Stanton (MBA 1984) (FCB Partners) Stanton argues that organizational transformation is needed when organizations are trapped in the status quo and employees are frantically busy... View Details
- 18 Feb 2013
- Research & Ideas
Breaking Through a Growth Stall
team to what is actually going on. Effective customer selection requires segmenting a market based on the benefits that customers receive and perceive in the product or service. It focuses on buyers: understanding their problems and... View Details
Keywords: by Sean Silverthorne
- 23 Oct 2018
- First Look
New Research and Ideas, October 23, 2018
By: Deller, Carolyn, and Tatiana Sandino Abstract—Using retail chain data, we study the effects of a tournament incentive plan based primarily on objective performance, but incorporating managerial discretion in the selection of winners. In principle, such plans could... View Details
Keywords: Dina Gerdeman
- 12 Dec 2017
- First Look
New Research and Ideas, December 12, 2017
fulfillment drive work engagement. Employees have needs (e.g., a desire to be authentic) and they also have expectations for how their job or their organization will fulfill them. We argue that experiences at work that confirm employees’... View Details
Keywords: Sean Silverthorne
- 24 Jun 2014
- First Look
First Look: June 24
trust, employee commitment, and "ownership" behaviors of both employees and clients-could explain and be used to predict up to half of the difference in operating income between agency offices of a... View Details
Keywords: Sean Silverthorne
- 22 May 2012
- First Look
First Look: May 22
firms-triggered a global initiative that eventually spanned more than 900 BCG teams in 30 countries across five continents. These teams confronted their nonstop workweeks and changed the way they worked, becoming more efficient and effective. The result? View Details
Keywords: Sean Silverthorne
- 11 Jul 2005
- Research & Ideas
The New International Style of Management
Switzerland-based company, there is a high degree of regional and international interactions which, by default, require employees at many different levels to have an understanding of different styles and ways of conducting business. My... View Details
Keywords: by Garry Emmons
- 01 Jun 2005
- News
Do You Speak Business?
and international interactions which, by default, require employees at many different levels to have an understanding of different styles and ways of conducting business. My management team members, from six different countries and a... View Details
Keywords: Garry Emmons
- 20 Mar 2000
- Research & Ideas
No Place Like Home: America’s Housing Crisis and Its Impact on Business
(For example, 86 percent of the companies in one recent survey said that housing costs were a serious deterrent to attracting businesses and middle-income employees to New York City.) On the lower end of the wage scale, companies are... View Details
- 20 Feb 2014
- News
Managing the World’s Trouble Spots
“because there were virtually no General Motors vehicles there, which meant no spare parts or maintenance available,” Goodwin recalls. Ultimately, politics won out, and the ambulance was shipped, but Goodwin knew it provided no benefit to... View Details
Keywords: Jill Radsken
- July 2024
- Case
Knowledge-Enabled Financial Advice: Digital Transformation at Edward Jones
By: Lauren Cohen, Richard Ryffel, Grace Headinger and Sophia Pan
Edward Jones, a wealth management advisory firm that prided itself on its interpersonal connections and face-to-face interactions, was eager to augment their services with AI capabilities. Built on 1-to-1 close-knit relationships, the firm had more than 15,000 offices... View Details
Keywords: Fintech; Innovation And Strategy; Financial Advisors; Big Data; Artificial Intelligence; Digitization; Financial Institutions; Business Strategy; Competitive Advantage; Technology Adoption; Business Plan; Technological Innovation; Interpersonal Communication; Communication Intention and Meaning; Communication Strategy; Transformation; Employee Stock Ownership Plan; Disruptive Innovation; Innovation Strategy; Innovation and Management; Innovation Leadership; Knowledge Acquisition; Knowledge Use and Leverage; Customer Relationship Management; AI and Machine Learning; Digital Strategy; Financial Services Industry; St. Louis; Missouri; United States; Canada
Cohen, Lauren, Richard Ryffel, Grace Headinger, and Sophia Pan. "Knowledge-Enabled Financial Advice: Digital Transformation at Edward Jones." Harvard Business School Case 225-009, July 2024.
- 28 Apr 2009
- First Look
First Look: April 28, 2009
Abstract A new instrument (the Mutual Inheritance Fund or MIF) is proposed whose purpose is to help people carry their savings forward from the moment they retire into their old age. Like annuities, this instrument requires an up-front payment before people receive any... View Details
Keywords: Martha Lagace