Publications

November 1993
Case

Thurgood Marshall High School

By: John J. Gabarro

Presents the problem facing a newly appointed high-school principal. Raises issues about interpersonal and group behavior including lack of open conflict resolution and the need to intervene in an interpersonal conflict. Also raises the issue of intergroup conflict... View Details

Keywords: Problems and Challenges; Conflict and Resolution; Employee Relationship Management; Secondary Education; Groups and Teams; Education Industry

01 Oct 2001
News

A Janus-Faced Reflection

more, if we act like immediately preceding MBA classes — to seek our fortunes in smaller enterprises, sometimes our own. When we were students, Dean Larry Fouraker emphasized the role of HBS in educating general managers. To truly... View Details

Keywords: Walter Kiechel; Publishing Industries (except Internet); Publishing Industries (except Internet); Publishing Industries (except Internet); Publishing Industries (except Internet)

June 2003
Case

Memphis City Schools

By: Rosabeth M. Kanter and Kevin Morris

Associate Superintendent Marieta Harris needs a plan for continuing the momentum of systemic change in this urban school district while facing shifts of leadership and curriculum philosophy, uneven progress on reforms, new tests that put a high proportion of schools on... View Details

Keywords: Curriculum and Courses; Leading Change; Transition; Education Industry

07 Feb 2011
Lessons from the Classroom

Creating the Founders’ Dilemmas Course

how viable the dream. “We tackle the problems that are faced by almost any founder no matter what industry they are in, no matter what country they are in, and no matter what time frame they are in-boom or bust.” "We tackle the... View Details

Keywords: by Carmen Nobel; Education

July 2001
Case

Bobbie D'Alessandro and the Redesign of the Cambridge Rindge and Latin School

By: Linda A. Hill, Kristin Doughty and Ellen Pruyne

Bobbi D'Alessandro, the superintendent of the school system in Cambridge, MA, has just hired a new principal to lead a major redesign effort in the city's only high school. The need for reform had been evident since the late 1980s when school statistics highlighted... View Details

Keywords: Problems and Challenges; Business and Stakeholder Relations; Performance Improvement; Change Management; Secondary Education; Selection and Staffing; Leading Change; Education Industry; Cambridge

Find at Harvard

April 1993 (Revised June 1994)
Supplement

MathSoft, Inc. (B)

By: V. Kasturi Rangan

Describes the president's decision regarding MathSoft's marketing channels and communications methods, and the company's sales results during the next five quarters. The (A) case market response model is also updated. View Details

Keywords: Communication Technology; Forecasting and Prediction; Curriculum and Courses; Learning; Knowledge Sharing; Growth and Development Strategy; Marketing Channels; Education Industry

01 Sep 2003
News

These Are the Good Old Days

Presented with thirteen job offers in 1978, Ann S. Moore accepted the one in the industry she knew she wanted to be in — magazine publishing. It also happened to be the one offering the lowest salary. “People were astounded with the... View Details

Keywords: Susan Young; Educational Services; Educational Services

25 Jun 2014
Lessons from the Classroom

FIELD Trip: Conquering the Gap Between Knowing and Doing

years, MacCormack has led FIELD (Field Immersion Experiences for Leadership Development), a hands-on experiential learning program that has arguably revolutionized education at HBS more than any development since the introduction of the... View Details

Keywords: by Michael Blanding; Education

February 2007 (Revised August 2007)
Case

Urban Video Game Academy: Getting in the Game

By: Lynda M. Applegate and Susan Saltrick

Urban Video Game Academy was founded to enhance the academic and career prospects of urban youth. How will its founder grow it into a sustainable business? Provides an opportunity to discuss the challenges of social entrepreneurship and how to create a sustainable... View Details

Keywords: Social Entrepreneurship; Business Model; Social Enterprise; Change Management; Education; Education Industry; Education Industry

28 Sep 2015
News

Rockin’ for a Cause

public schools, which the Scheels’ four children have all attended. Scheel’s wife, Susan, was an early leader of Palo Alto Partners in Education (PiE), a foundation that provides supplemental funds to support worthwhile programs—such as... View Details

Keywords: Deborah Blagg; Symantec

September 2020
Case

Wladimir Klitschko: F.A.C.E. Your Challenges

By: Boris Groysberg, Michael Norris and Carin-Isabel Knoop

In 2020, Olympic goal medal winning boxer and former heavyweight world champion Wladimir Klitschko had built himself a “second ring” to continue his career after retiring from professional boxing. He was a hotelier, boxing promoter, author, teacher, speaker, and had... View Details

Keywords: Experience and Expertise; Business Education; Training; Entrepreneurship; Personal Development and Career; Sports; Sports Industry; Sports Industry; Sports Industry; Ukraine; Germany

August 1981
Case

West Point: The Cheating Incident (C)

By: Leonard A. Schlesinger

An outline of the Secretary of the Army's decision in the matter of the 1976 cheating scandal at West Point. View Details

Keywords: Higher Education; Ethics; Judgments; Government Administration; Public Administration Industry; Public Administration Industry

01 Sep 2003
News

The Levitt Brand

it gets assigned all the time.” Commenting on the status of globalization today, Levitt views overseas reaction against some American products as validating the notion of globalized markets. “To some people, it looks like a foreign intrusion on domestic View Details

Keywords: Educational Services; Educational Services

January 2021 (Revised March 2021)
Supplement

Juno (B): Leveraging Student Power

By: Joshua Schwartzstein, Kathleen L. McGinn and Amy Klopfenstein

In March 2020, Juno co-founders Chris Abkarians and Nikhil Agarwal decided to pitch banks in anticipation of their annual auction while negotiating directly with private lender Eager. Responses from the majority of private lenders—including Juno’s 2019 partner—were not... View Details

01 Sep 2004
News

Books

theories outlined in Christensen’s The Innovator’s Dilemma and The Innovator’s Solution, Seeing What’s Next offers a practical model that helps decision-makers spot the signals of industry change, determine the outcome of competitive... View Details

Keywords: Educational Services; Educational Services

01 Dec 2005
News

MBAs by the Numbers

Job Locations Northeast U.S.: 46.2% (New York City: 26.7%) (Boston: 10.8%) Western U.S.: 17.0% (California Bay Area: 8.7%) Central & Southwest U.S.: 13.7% Southeast U. S.: 5.6% Europe: 8.1% Asia/South Pacific: 5.5% Latin America: 2.1% Other: 1.8% View Details

Keywords: Educational Services; Educational Services

May 2013
Supplement

From Little Things Big Things Grow: The Clontarf Foundation Program for Aboriginal Boys (B)

By: F. Warren McFarlan and Michael Vitale

This case focuses on the growth of an innovative non-profit institution that motivates aboriginal children to attend school by harnessing their love of football. View Details

Keywords: Motivation and Incentives; Nonprofit Organizations; Education; Sports; Education Industry

February 2002
Background Note

Mediating in the Wake of Disaster: The MIT Settlement

By: Michael A. Wheeler and Gillian Morris

In 1997, MIT freshman Scott Kruger died from alcohol poisoning after a ritual fraternity ceremony. His death sparked national controversy over the responsibility of universities for their students. For his parents, though, the pain was personal and almost solely... View Details

Keywords: Higher Education; Negotiation Deal; Moral Sensibility; Leadership; Situation or Environment; Framework; Legal Services Industry; Legal Services Industry

September 2002
Case

Seattle Public Schools, 1995-2002 (C1): Race, Class, and School Choice

Describes the abolition, starting in 1995, of Seattle's mandatory busing and desegregation program in favor of an in-district choice program. Presents the mechanics of Seattle's choice plan, including the controversial formulas that allocate space in the district's... View Details

Keywords: Management; Leadership; Income; Social Entrepreneurship; Race; Education; Education Industry; Seattle