Publications

May 2017
Case

Buffer.com

By: Susanna Gallani, Tiffany Y. Chang, Brian J. Hall and Jee Eun Shin

Social media company Buffer wanted to establish clear company values early in its growth. One of these values was a commitment to transparency in its company practices. Buffer openly shared its business strategies and fundraising decks, among lots of other information.... View Details

Keywords: Compensation; Compensation Design; Company Values; Culture; Transparency; Compensation and Benefits; Organizational Culture; Values and Beliefs

Keywords: Corporate Governance; Governance Controls; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Executive Compensation; Lawsuits and Litigation; Crisis Management; Mission and Purpose; Organizational Design; Business and Community Relations; Business and Government Relations; Crime and Corruption; Business Organization; Business Model; Ethics; Corporate Accountability; Governance Compliance; Policy; Compensation and Benefits; Resignation and Termination; Laws and Statutes; Legal Liability; Business or Company Management; Risk Management; Business Processes; Organizational Culture; Organizational Structure; Failure; Agency Theory; Business and Shareholder Relations; Business and Stakeholder Relations; Risk and Uncertainty; Salesforce Management; Public Opinion; Banking Industry; North and Central America

June 2017 (Revised September 2021)
Case

Sales Misconduct at Wells Fargo Community Bank

By: Suraj Srinivasan, Dennis W. Campbell, Susanna Gallani and Amram Migdal

Set in early 2017, this case examines widespread sales misconduct at Wells Fargo Community Bank. Wells Fargo's governance and controls are described in the lead up to the September 2016 announcement that Wells Fargo had settled with regulators for $185 million in... View Details

05 Sep 2012
First Look

First Look: September 5

Beginning Makes Ethics Salient and Decreases Dishonest Self-reports in Comparison to Signing at the End Authors:L. Shu, N. Mazar, F. Gino, M. Bazerman, and D. Ariely Publication:Proceedings of the National... View Details

Keywords: Sean Silverthorne

22 Dec 2008
Research & Ideas

10 Reasons to Design a Better Corporate Culture

places to work. -- They become well known among prospective employees. -- The level of ownership—referral rates and ideas for improving the business of existing employees—is... View Details

Keywords: by James L. Heskett, W. Earl Sasser & Joe Wheeler

09 Dec 2014
First Look

First Look: December 9

and then prepared and delivered a speech to two evaluators as part of a mock job interview. All interview speeches were videotaped and coded for overall performance and hireability, and for two potential... View Details

Keywords: Sean Silverthorne

October 2021
Case

Diversifying P&G's Supplier Base (A)

By: Kris Ferreira, Kym Lew Nelson, Carin-Isabel Knoop and Sarah Mehta

In February 2003, P&G hosted two meetings—one with its largest woman- and minority-owned suppliers and one with its largest non-minority-owned suppliers. Attendees in each meeting heard the same message: P&G was keen to grow its commitment to inclusive supply chains,... View Details

Keywords: Business Ventures; Mergers and Acquisitions; Business Model; Business Organization; Family Business; Joint Ventures; Demographics; Diversity; Ethnicity; Race; Ethics; Fairness; Ownership; Supply Chain Management; Consumer Products Industry; Service Industry; United States; Ohio

October 2010
Case

DLA Piper and Christie's International (A)

By: Robert G. Eccles and Dilyana Karadzhova

International law firm DLA Piper is selected as major legal services provider of renowned art business Christie's International. Nine months after the start of relationship, the client calls Nigel Knowles, DLA Piper joint CEO and Managing Partner, with a litany of... View Details

Keywords: Attorney and Client Relationships; Law; Practice; Reputation; Ethics; Risk and Uncertainty; Legal Services Industry

22 May 2012
First Look

First Look: May 22

responsibility of business leaders increases. We also document that both sustainable development and employee training become a higher priority for companies and that corporate governance improves.... View Details

Keywords: Sean Silverthorne

20 Aug 2019
News

Should a Pension Fund Try to Change the World?

06 Jan 2003
Research & Ideas

Why Expensing Options Doesn’t Solve the Problem

up discouraging the use of stock options, the potential for fraud, and grotesquely outsized gains, will not be reduced. Any compensation system that is based on performance has the potential to encourage cheating. Only View Details

Keywords: by William Sahlman

25 Sep 2018
First Look

New Research and Ideas, September 25, 2018

find that changes in the local business landscape is a leading indicator of housing price changes and that the entry of Starbucks (and coffee shops more generally) into a... View Details

Keywords: Dina Gerdeman

Web

HBS Alumni Conference: Accelerating Climate Solutions - Alumni

HBS Alumni Conference Accelerating Climate Solutions On May 10, 2023 distinguished faculty, HBS alumni and other business leaders, investors, and entrepreneurs convened at Harvard Business School for a... View Details

28 Oct 2008
First Look

First Look: October 28, 2008

believe that enforcing educational standards and a code of ethics is unlikely to choke entrepreneurial creativity. Indeed, if the field of... View Details

Keywords: Martha Lagace

2013
Book

Democracy and Its Elected Enemies: American Political Capture and Economic Decline

By: Steven Rosefielde and Daniel Quinn Mills

Democracy and Its Elected Enemies reveals that American politicians have usurped their constitutional authority, substituting their economic and political sovereignty for the people's. This has been accomplished by creating an enormous public service sector... View Details

Keywords: Ethics; Government and Politics; Macroeconomics; Public Administration Industry; United States

Find at Harvard

01 Dec 2022
News

My First Job

diverse tasks, global travel, and independence. It was a great ride! The lesson I learned is that your work ethic and luck both count, since you can’t always know how to pick a winning horse when you’re green. —Marki Ware (MBA 1975) The... View Details

Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

March 2024 (Revised April 2024)
Supplement

From "BIG" Ideas to Sustainable Impact at ICL Group (B)

By: Linda A. Hill and Lydia Begag

In August 2023, Raviv Zoller, CEO of ICL Group, discussed his upcoming business trip to St. Louis with Eduard Croitoru, VP of ICL Corporate Initiatives, to commemorate the construction of ICL's new $400 million advanced manufacturing facility. In preparation for the... View Details

April 2009
Case

Merck: Managing Vioxx (A)

By: Robert L. Simons, Kathryn Rosenberg and Natalie Kindred

This two-class case series allows students to stand in the shoes of CEO Ray Gilmartin during the unfolding stages of a reputational crisis. Merck's mission statement claims to "put patients first," but the company is widely criticized for putting profit before patient... View Details

Keywords: Ethics; Crisis Management; Reputation; Decision Choices and Conditions; Customers; Business or Company Management; Cost vs Benefits; Corporate Accountability; Business and Shareholder Relations; Business and Stakeholder Relations; Customer Focus and Relationships; Pharmaceutical Industry