Publications

27 Sep 2017
HBS Seminar

Judith Chevalier, Yale School of Management

December 1995
Case

AT&T USADirect In-Language Service: India

By: John A. Quelch

AT&T managers are assessing demand for a soon-to-be launched new operator-assisted, in-language international telephone service from India. View Details

Keywords: Communication Technology; Demand and Consumers; Emerging Markets; Product Launch; Telecommunications Industry; United States; India

Find at Harvard

07 Jun 2004
What Do You Think?

How Important are Big Ideas?

Summing Up Judging from responses to the June column, big ideas rank high on a list including technology and intellectual property as sources of competitive advantage. But they are only a starting point,... View Details

Keywords: by James Heskett

October 2005 (Revised October 2006)
Case

Infosys (A): Strategic Human Resource Management

By: Thomas J. DeLong, Jaya Tandon and Ganesh Rengaswamy

Hema Ravichandar, head of human resources, was given a new and aggressive milestone to reach: ensure Infosys is on the Top 10 lists of both Best Performing Companies and Best Employers by 2007. No large organization had ever been able to achieve this distinction... View Details

Keywords: Business Growth and Maturation; Transition; Cost; Human Resources; Employee Relationship Management; Problems and Challenges; Competitive Strategy; Information Technology Industry

Program

Competing in the Age of AI—Virtual

transformation strategy Business and technology leaders and contributors who want to understand how they can deploy the latest AI tools to unlock new sources of strategic and operating value Individuals in... View Details

08 Oct 2018
Working Paper Summaries

Developing Theory Using Machine Learning Methods

Keywords: by Prithwiraj Choudhury, Ryan Allen, and Michael G. Endres

10 Dec 2015
News

Can Google Street View Images Predict Household Income?

05 Nov 2024
Research & Ideas

AI Can Help Leaders Communicate, But Can't Make Employees Listen

the machine wins. The three researchers worked with an unnamed, 800-employee technology company to construct a new game that imitated a specific human: the company’s CEO. They designed a field experiment to... View Details

Keywords: by Ben Rand; Information Technology; Information Technology

May 2007 (Revised August 2012)
Case

Warburg Pincus and emgs: The IPO Decision (A)

By: G. Felda Hardymon and Ann Leamon

Two partners of Warburg Pincus, a global private equity firm, are trying to decide whether to take a portfolio company public, and on what exchange. The company, Norway-based ElectroMagnetic GeoServices (emgs), has developed a market-leading technology that determines... View Details

Keywords: Decision Choices and Conditions; Private Equity; Initial Public Offering; Investment; Globalized Firms and Management; Norway; England; United States

04 Apr 2023
What Do You Think?

How Does Remote Work Affect Innovation?

centered on ideas that individuals with specific knowledge and skills can come up with on their own working remotely? Regardless of inevitable improvements in technology that will facilitate collaboration View Details

Keywords: by James Heskett

02 Jun 2014
News

The Secret to a Successful Social Media Strategy

12 Aug 2019
Research & Ideas

How Scale Changes a Manager's Responsibilities

possible to set expectations on what makes a good hire at your company (even if the hiring managers are experienced) and serve as a role model to managers who will eventually do this themselves. If you are new to hiring, get help View Details

Keywords: by Julia Austin

July 2023 (Revised July 2023)
Background Note

Generative AI Value Chain

By: Andy Wu and Matt Higgins

Generative AI refers to a type of artificial intelligence (AI) that can create new content (e.g., text, image, or audio) in response to a prompt from a user. ChatGPT, Bard, and Claude are examples of text generating AIs, and DALL-E, Midjourney, and Stable Diffusion are... View Details

Keywords: AI; Artificial Intelligence; Model; Hardware; Data Centers; AI and Machine Learning; Applications and Software; Analytics and Data Science; Value

30 Mar 2020
Research & Ideas

Readers Ask: I Need Tips for Working at Home

Shifting to remote work raises many questions for managers and employees, especially when it happens quickly as a result of a crisis. Prithwiraj “Raj” Choudhury, the Lumry Family Associate Professor of Business Administration in the View Details

Keywords: by Kristen Senz

2006
Other Unpublished Work

Does Competition Increase Patent Litigation? Empirical Evidence of Strategic Patenting in the Telecom Equipment Industry

By: Juan Alcacer and Rachelle C. Sampson

Anecdotal evidence suggests that patent litigation has increased in the last 20 years as firms in knowledge intensive industries use patents more frequently to protect their knowledge stocks and managers focus on extracting new revenue streams from existing patent... View Details

Keywords: Patents; Competition; Lawsuits and Litigation