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  • March 2022 (Revised May 2022)
  • Case

Reclaiming the Land of Purple: Purpl’s Mission to Unlock Finance in Lebanon

By: Lauren Cohen and Grace Headinger
Karl Naim, Co-Founder and CEO of Purpl, embarked on a venture to lower remittance costs for his native Lebanon. Since October 2019, the Lebanese economy had entered a free fall as its banking sector collapsed and large swathes of its population were plunged into... View Details
Keywords: Business Startup; Fintech; Inflation; Deflation; Cross-border Frictions; Remittances; Business Startups; Diasporas; Financial Crisis; Money; Entrepreneurship; Cross-Cultural and Cross-Border Issues; Poverty; Financial Institutions; Banking Industry; Financial Services Industry; Technology Industry; Lebanon
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  • January–February 2022
  • Article

Mobilizing the U.S. Military’s TRICARE Program for Value-Based Care: A Report From the Defense Health Board

By: Robert S. Kaplan, Paul R. Schaettle, Vivian S. Lee, Michael D. Parkinson, Gregory H. Gorman and Michael-Anne Browne
The U.S. Military Health System spends about $50 billion annually through its TRICARE health plans to provide care to 9.6 million active duty service members, retirees, and their families. TRICARE, historically, has used the predominant U.S. fee-for-service payment... View Details
Keywords: Military Health System; Value-based Healthcare; Health Care and Treatment; United States
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  • August 2016
  • Article

Value-Based Breast Cancer Care: A Multidisciplinary Approach for Defining Patient-Centered Outcomes

By: Fayanju M. Oluwadamilola, Tinisha L. Mayo, Tracy E. Spinks, Seohyun Lee, Carlos H. Barcenas, Benjamin D. Smith, Sharon H. Giordano, Rosa F. Hwang, Richard A. Ehlers, Jesse C. Selber, Ronald Walters, Debu Tripathy, Kelly K. Hunt, Thomas A. Buchholz, Thomas W. Feeley and Henry M. Kuerer
Purpose. Value in healthcare—i.e., patient-centered outcomes achieved per healthcare dollar spent—can define quality and unify performance improvement goals with health outcomes of importance to patients across the entire cycle of care. We describe the process... View Details
Keywords: Health Disorders; Value; Health Care and Treatment; Performance Improvement; Health Industry
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  • 2013
  • Case

The COFCO Group

By: F. Warren McFarlan, Zheng Xiaoming and Ziqian Zhao
COFCO was China's sole legitimate window for agricultural foreign trade before 1987. The reform of China's foreign trade system beginning in 1987 cost COFCO its monopoly position. Subsequently, the SOE giant capitalized on its foreign trade expertise to strategically... View Details
Keywords: China; Food; China
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  • 2009
  • Chapter

Collaboration Across Knowledge Boundaries within Diverse Teams: Reciprocal Expertise Affirmation as an Enabling Condition

By: Amy C. Edmondson, Kate Roloff and Lucy H. MacPhail
We review research on expertise diversity, psychological safety, team collaboration, and role identity to propose a model in which reciprocal affirmations of expertise identity among team members—a feature of the team environment that we conceptualize as a dimension of... View Details
Keywords: Interpersonal Communication; Experience and Expertise; Learning; Knowledge Use and Leverage; Groups and Teams; Familiarity; Identity; Cooperation
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    The Treasure You Seek: A Guide to Developing and Leveraging Your Leadership Capital

    Most leadership books are written for people who are already labeled as “leaders”—corporate execs, high-ranking managers, entrepreneurs. They may not speak to the underrepresented young person or uncommon experienced person with a dream to create change in the... View Details

    • 26 Oct 2021
    • Research & Ideas

    What Companies Want Most in a CEO: A Good Listener

    resources. That’s because today’s senior executives face a more complex, technology-driven work world in which they must coordinate diverse teams across the globe to achieve goals and solve problems, the researchers note in their recent... View Details
    Keywords: by Jay Fitzgerald
    • 01 Nov 2020
    • Research & Ideas

    Good Leadership Is an Act of Kindness

    calming. And it is healing: the Mayo Clinic urges us to "intentionally set a goal to be kinder to others. Express sincerely felt kindness to a co-worker." Science has confirmed what we observe in our daily interactions. According to the... View Details
    Keywords: by Boris Groysberg and Susan Seligson
    • 06 Jul 2023
    • News

    Lessons from Major League Baseball's Game-Changing Innovations

    Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. Back in 2014, When Chris Marinak (MBA 2008) was in the process of rolling out the instant replay system as a Senior Vice President at Major League Baseball, he... View Details
    • Web

    Case Services - Faculty & Research

    the staff on a more personal basis. Working at the Case Services Center The Case Services staff is comprised of individuals experienced in delivering high-touch, high-quality customer support in an atmosphere dominated by tight deadlines. They support one another in... View Details
    • 30 May 2024
    • News

    How to Have Effective Conversations

    book are, for instance, sharing your goals for a conversation and then finding out what the conversation partner goals are. Can you tell me how that would play out in a conversation? CD: Sure. I mean,... View Details
    • Profile

    Joy Chen

    break of 2020. “It’s about using near-field communications technology to transmit contact information and social media profiles — think of it as a contact manager plus a business card. The goal is to get people to keep in touch more... View Details
    • 05 May 2022
    • HBS Case

    College Degrees: The Job Requirement Companies Seek, but Don't Really Need

    formed OneTen, an organization whose goal over the next 10 years is to advance 1 million Black Americans by closing the opportunity gap. OneTen is pursuing a number of strategies to achieve its goal, including pushing companies to expand... View Details
    Keywords: by Jay Fitzgerald
    • 12 Mar 2021
    • News

    My Favorite Case

    important, as I was not yet in a major leadership position. I now have to manage a team of creatives and business professionals, and often their motivations and goals are misaligned. How to balance out their weightings in the company, and... View Details
    Keywords: Business Schools & Computer & Management Training; Educational Services
    • February 2009 (Revised June 2019)
    • Case

    Cleveland Clinic: Transformation and Growth 2015

    By: Michael E. Porter and Elizabeth O. Teisberg
    The Cleveland Clinic's health care services are internationally renowned for quality. In 2008, The Clinic began to restructure the organization into teams defined around patient needs, rather than traditional medical specialties. "Patients First!" takes shape as the... View Details
    Keywords: Health; Health Care Operations; Health Care Quality; Health Care; Strategy And Leadership; Strategy Development; Health Care and Treatment; Leading Change; Goals and Objectives; Growth and Development Strategy; Measurement and Metrics; Service Delivery; Organizational Change and Adaptation; Outcome or Result; Health Industry; Cleveland
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    • Web

    Online Finance & Accounting Courses | HBS Online

    discount, you'll receive 30% off your second and third courses for a total savings of $1,110 . Here are two learning pathways we recommend based on your career goals and stage. Analytical Toolkit: For professionals looking to strengthen... View Details
    • 07 Dec 2021
    • Op-Ed

    Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge

    enterprise-level leadership. The goal is to build technical competencies in both directions. While the T-shaped manager framework has many advantages, it has a critical flaw: It overlooks the importance of emotional intelligence. Enter... View Details
    Keywords: by Hise Gibson and Shawnette Rochelle
    • Web

    Business History - Faculty & Research

    leftist President Luiz Inácio Lula da Silva was sworn in for his third term, after the most polarized elections in the country’s recent history and having to deal with an attack against government buildings in Brasília. The case’s ultimate View Details
    • Web

    Online Leadership and Management Courses | HBS Online

    past participant discount, you'll receive 30% off your second and third courses for a total savings of $1,110 . Here are three learning pathways we recommend based on your career goals and stage. You can take the courses in any order.... View Details
    • Web

    Alumni Engagement | Social Enterprise | Harvard Business School

    education, problem solving, and support. Our goal is for alumni to share their latest thinking and practices on issues of critical relevance to the sector, to come together to examine problems of practice, and to examine the distinctive... View Details