Publications

1997
Chapter

Restoring People to the Heart of the Organization of the Future

By: R. M. Kanter

Keywords: Organizational Culture; Organizational Change and Adaptation

09 Jun 2009
Research Event

Business Summit: Enterprise Risk Management

include: having top management lead risk management; creating a culture of risk management where it is part of all decisions; setting clear risk parameters and having them broadly adhered to; having the discipline to make risk management... View Details

Keywords: Re: Robert S. Kaplan

Article

Organizational Culture, Innovativeness and Market Orientation in Hong Kong Five Years After Handover: What Has Changed?

By: Rohit Deshpandé and John U. Farley

Keywords: Markets; Innovation and Invention; Organizational Culture; Change; Hong Kong

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09 Feb 2009
Research & Ideas

Uncompromising Leadership in Tough Times

that avoids liquidation of human and cultural assets." The book looks broadly at what it takes to build a high commitment, high performance (HCHP) system inside companies. It asks and answers questions such as: What outcomes must... View Details

Keywords: by Martha Lagace

12 Apr 2004
Research & Ideas

Waking Up a Sleeping Company

undermined the company's performance. For all its strengths, it was my impression that Medtronic's culture was too Minnesota Nice. I realized that these aspects of Medtronic's culture had to View Details

Keywords: by Bill George

10 Jul 2024
News

Next Level

Gina Joseph (GMP 29, 2020), chief strategy officer for the technology media company VentureBeat, was recently honored by the San Francisco Business Times in their “40 Under 40” issue. Joseph is thriving in the media, tech, and gaming world—all industries traditionally... View Details

Keywords: Catherine O’Neill Grace

16 Nov 2020
Research & Ideas

Transitions of Power Are Difficult. What Joe Biden and Other Incoming Leaders Need to Know.

accomplish something big together. Silverthorne: Why does group culture seem to matter so much when we thought economic interests dominate everything? Kanter: Modern bureaucratic life was built on the myth that people could come to work... View Details

Keywords: by Sean Silverthorne

April 2008 (Revised July 2011)
Module Note

Strategic Renewal

By: David J. Collis and Jan W. Rivkin

While it is relatively easy to identify why strategies fail, it is much harder to explain how to fix a failing strategy or build an organization that can continuously renew its strategy. This note identifies some patterns that distinguish companies whose renewal... View Details

Keywords: Organizational Change and Adaptation; Organizational Culture; Failure; Strategy

April 2023 (Revised May 2024)
Case

The Venice Biennale

By: Rohit Deshpandé and Elena Corsi

La Biennale of Venice, which organized festivals in different disciplines, pondered how to remain relevant in front of fading boundaries across arts. View Details

Keywords: Arts; Organizational Change and Adaptation; Cultural Entrepreneurship; Italy

Article

Why Sexual Harassment Persists and What Organizations Can Do to Stop It

By: Colleen Ammerman and Boris Groysberg

Long before the #MeToo movement, the insidious effects of harassment were well known to organizational researchers. Women who are harassed often leave their jobs, taking valuable relationships, and potential out the door with them and creating the costly need to hire... View Details

Keywords: Work Environment; Sexual Harassment; Harassment; Organizational Culture; Gender; Organizational Change and Adaptation; Leading Change

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18 Oct 2016
News

Leading the Way for Women Entrepreneurs

they lead.” Hyman expressed some optimism on that front, saying she thinks the startup culture will evolve over the next decade, as more women find success. And she is helping to create that change. Last year, Hyman launched the Rent the... View Details

Keywords: Jennifer Myers; Birchbox; Rent the Runway; Hello Alfred; Retail Trade; Finance

20 Jul 2017
News

Pushing the Next Generation Forward

pilot program in the 1990s, built the organization around what Owusu-Kesse calls a “whatever-it-takes ethos,” which can be seen throughout the 2,000-employee organization today. For Owusu-Kesse, this culture means that, on any given day,... View Details

Keywords: Deborah Blagg

June 2023
Case

Grittiness at Convene

By: Boris Groysberg and Sarah L. Abbott

Based in New York, Convene was founded in 2009 by Ryan Simonetti and Chris Kelly. Convene was founded on the question: “What if you ran an office building like a hotel?” The company offered a premium corporate events and workspace product. Convene initially took a... View Details

Keywords: Entrepreneur; Hospitality Industry; Growth; Culture; Entrepreneurship; Change Management; Growth Management; Strategy; Leadership; Service Industry; United States

23 May 2000
Research & Ideas

The Emerging Art of Negotiation

focus on two areas: differences in the negotiation game between cultures, and how negotiators might change their game (or even their mental models) to bring about better negotiation. In the first area, research has focused most actively... View Details

Keywords: by Martha Lagace

December 2001 (Revised November 2002)
Case

John Smithers

By: Nitin Nohria and Todd Jick

Describes an ill-fated effort to institute a total quality program. Using the vantage point of one of the managers selected to be a quality instructor, the case traces the rise and fall of the quality effort during its very brief existence over the course of six... View Details

Keywords: Quality; Change Management; Mission and Purpose; Organizational Culture; Failure

2006
Chapter

The Corporation's Evolving Personality

By: Lynn Paine

Keywords: Business Ventures; Organizational Culture; Organizational Change and Adaptation

11 Oct 2022
News

On Balance

the public sector in its data collection and analysis, expanding its reach to 60 percent of workers.) Almost a decade’s worth of data shows progress, says Wooldridge, but not enough. “In Australia, what we see is that we are making improvements, but the rate of View Details

Keywords: April White

2012
Article

Organizational Identity as an Anchor for Adaptation: An Emerging Market Perspective

By: Andres Hatum, Luciana Silvestri, Roberto Vassolo and Andrew Pettigrew

There is little doubt that organizational identity—that which is central, distinctive, and enduring about an organization—mediates in adaptive processes. Exactly how this mediation takes place, and whether it is favorable or unfavorable to adaptation, must still be... View Details

Keywords: Organizational Identity; Emerging Economies; Organizational Change and Adaptation; Organizational Culture