community development - Publications - Faculty & Research

14 Sep 2020
Research & Ideas

You're Right! You Are Working Longer and Attending More Meetings

to keep working from home part of the time after COVID-19 abates, researchers are probing how virtual interaction might reshape organizations. In the first large-scale analysis of digital communication early in the crisis, the team—Sadun;... View Details

Keywords: by Danielle Kost

23 Jun 2009
First Look

First Look: June 23

technology, three core principles have emerged that work together to ensure that complementary, interconnected products coexist and compete. These core principles are particularly important when applied to platforms, which have played a central role in enabling the... View Details

Keywords: Martha Lagace

Web

Case Services - Faculty & Research

Research Services Case Services 20ms Case Services is part of the Division of Research and Faculty Development (DRFD). The team offers a full complement of support services to assist faculty in producing and disseminating high-quality HBS... View Details

March 2001 (Revised September 2005)
Case

Madison Avenue: Digital Media Services (C)

By July 2000, Madison Avenue had experienced extraordinary growth in sales, employees, clients, and service offerings. From late 1999 to July 2000, the company had taken several initiatives to redesign its internal processes so that the firm could continue to grow,... View Details

Keywords: Service Operations; Digital Marketing; Product Development; Growth and Development Strategy; Advertising Industry

Citation

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01 Oct 2001
Research & Ideas

How To Make Restructuring Work for Your Company

break up the airline and lay off thousands of employees if a consensual agreement could not be reached. Management made the threat real by developing an actual restructuring plan, containing detailed financial projections and valuations.... View Details

Keywords: by Stuart C. Gilson

14 Jan 2019
Op-Ed

These 4 CEOs Created a New Standard of Leadership

contribute to society in meaningful ways, not just profit from it. They believed that organization had to benefit all stakeholders: their customers, employees, shareholders, and communities and that this approach would result in sustained... View Details

Keywords: by Bill George; Health; Banking; Food & Beverage; Consumer Products

01 Dec 2019
News

Bridging the Gap

it,” says Bo Drake, who attended YALP this year. In his role as VP of economic and workforce development at Chattanooga State Community College, Drake works with the school district as it View Details

Keywords: Julia Hanna; illustration by Josh Cochran; photographed by Melissa Golden; cross sector collaboration; local government; nonprofits; education; leadership; Administration of Economic Programs; Government

Article

The Errors of Experts: When Expertise Hinders Effective Provision and Seeking of Advice and Feedback

By: Ting Zhang, Kelly Harrington and Elad Sherf

To be effective, experts need to simultaneously develop others (i.e. provide advice and feedback to novices) and advance their own learning (i.e. seek and incorporate advice and feedback from others). However, expertise, and the state of efficacy associated with it,... View Details

Keywords: Expertise; Self-efficacy; Feedback; Perspective Taking; Cognitive Entrenchment; Interpersonal Communication

Citation

Find at Harvard

02 Nov 2023
News

Seeding Startups

Shirish Nadkarni (MBA 1987) was the director of product planning for Microsoft’s MSN when he decided he was ready to become an entrepreneur. He had recently led the growing internet portal’s 1997 acquisition of Hotmail, the first free, web-based email solution, and the... View Details

Keywords: April White

18 Aug 2022
Op-Ed

Your Best Employees Are Burning Out: A Framework for Retaining Talent

performative actions.” Schultz isn’t the only business leader struggling with this challenge. Many employees do not desire to return to the office. So, what should business leaders do? First, as a leader, it is helpful to listen to the members of your organization and... View Details

Keywords: by Hise Gibson and MaShon Wilson

Web

Team - Entrepreneurship

Director of Rock and Foundry Thara Pillai, Director Emily Cronin, Associate Director LAURIE BISHOP, ASSOCIATE DIRECTOR MARY ROSE SAINT-CYR, COMMUNITY MANAGER- ALUMNI PROGRAMS Ben McLarey, Community Manager... View Details

30 Oct 2017
Research & Ideas

Asking Questions Can Get You a Better Job or a Second Date

Source: FangXiaNuo New research suggests that people who ask questions, particularly follow-up questions, may become better managers, land better jobs, and even win second dates. “Compared to those who do not ask many questions, people who do are better liked and learn... View Details

Keywords: by Rachel Layne

04 Jan 2024
News

Great Heights

In 2019, after more than a decade scaling the heights of product management in Silicon Valley, Lisa Kostova (MBA 2009) decided to take on a different kind of climb. Over a sabbatical year, Kostova trained for and summited Denali, which, at 20,310 feet, is the tallest... View Details

Keywords: Amy Crawford

11 Apr 2023
Research & Ideas

Is Amazon a Retailer, a Tech Firm, or a Media Company? How AI Can Help Investors Decide

human-plus-machine-based decision-making. Kost: Do you see the potential for a shift away from the GICS? Srinivasan: We develop certain standards because it creates a common way for us to understand and View Details

Keywords: by Danielle Kost; Consumer Products; Real Estate; Financial Services; Retail

Web

Curriculum - Business & Environment

experience, where students will get to observe and interact with business leaders engaged in decarbonization including renewable energy production and storage, and sustainable production of industrial and consumer goods.. For the full listing, click here . IFC: India;... View Details

01 Mar 2019
News

The Burden Legacy

William A.M. Burden Sr. graduated from Harvard College in 1900. (Harvard University Archives) William A.M. Burden Sr. graduated from Harvard College in 1900. (Harvard University Archives) For nearly half a century, Burden Hall served as a magnet that drew the HBS View Details

Keywords: Linda Kush

08 Dec 2023
News

New Leadership Role and Structure

MESSAGE FROM ANGELA CRISPI AND DEAN SRIKANT DATAR To: HBS Faculty and Staff From: Angela Crispi and Srikant Datar Re: New Leadership Role and Structure We are delighted to announce that effective January 1, 2024, Jana Kierstead will become Executive Director, MBA and... View Details

24 Apr 2018
Op-Ed

Op-Ed: What Mark Zuckerberg Can Learn About Crisis Leadership from Starbucks

Starbucks CEO Kevin Johnson (left) meets with employees and community members in this file photo. (Photo courtesy Starbucks.) Johnson & Johnson CEO Jim Burke’s leadership during the 1982 Tylenol crisis is what we at Harvard Business... View Details

Keywords: by Bill George; Technology; Food & Beverage

20 Jan 2014
Research & Ideas

Language Wars Divide Global Companies

As global companies increasingly adopt a dominant language, usually English, which all employees must use to simplify communications and increase collaboration, many are dismayed to find an unexpected outcome. Results are exactly opposite... View Details

Keywords: by Kim Girard

Web

Faculty & Researchers - Managing the Future of Work

School, 2014. William R. Kerr Dimitri V. D'Arbeloff - MBA Class of 1955 Professor of Business Administration William Kerr is the D’Arbeloff Professor of Business Administration at Harvard Business School. Bill is Senior Associate Dean for Faculty View Details

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