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  • All HBS Web  (286)
    • News  (58)
    • Research  (195)
    • Multimedia  (3)
  • Faculty Publications  (151)

Show Results For

  • All HBS Web  (286)
    • News  (58)
    • Research  (195)
    • Multimedia  (3)
  • Faculty Publications  (151)
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  • 2021
  • Chapter

Digital Infrastructure

By: Shane Greenstein
What determines the supply of innovative digital infrastructure and how does variance in supply shape the performance of digital services? The essay reviews research into the economic impact of deployment, innovation, and adoption of digital infrastructure. It... View Details
Keywords: Information Technology; Infrastructure; Economics; Policy; Research; Analysis; United States
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Greenstein, Shane. "Digital Infrastructure." In Economic Analysis and Infrastructure Investment, edited by Edward L. Glaeser and James Poterba. National Bureau of Economic Research, and University of Chicago Press, 2021.
  • 2020
  • Chapter

An Archetype for Outsiders in Technology Commercialization

By: Shane Greenstein
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Greenstein, Shane. "An Archetype for Outsiders in Technology Commercialization." In Historical Studies in Computing, Information, and Society: Insights from the Flatiron Lectures, edited by William Aspray, 137–172. Cham, Switzerland: Springer, 2020.
  • May 2017
  • Article

The Reference Wars: Encyclopædia Britannica's Decline and Encarta's Emergence

By: Shane Greenstein
The experience of Encyclopædia Britannica provides the canonical example of the decline of an established firm at the outset of the digital age. Competition from Microsoft’s Encarta in 1993 led to sharp declines in the sales of books, which led to the distressed sale... View Details
Keywords: Digital; Britannica; Diseconomies; Encyclopedias; Applications and Software; Books; Competition; Publishing Industry
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Greenstein, Shane. "The Reference Wars: Encyclopædia Britannica's Decline and Encarta's Emergence." Strategic Management Journal 38, no. 5 (May 2017): 995–1017.
  • 2005
  • Chapter

The Economic Geography of Internet Infrastructure in the United States

By: Shane Greenstein
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Greenstein, Shane. "The Economic Geography of Internet Infrastructure in the United States." Chap. 8 in Handbook of Telecommunications Economics, Volume 2: Technology Evolution and the Internet, edited by Sumit K. Majumdar, Ingo Vogelsang, and Martin Cave, 289–364. Elsevier/North-Holland, 2005.
  • Article

Building and Developing the Virtual World: Commercializing Services for Internet Access

By: Shane Greenstein
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Greenstein, Shane. "Building and Developing the Virtual World: Commercializing Services for Internet Access." Journal of Industrial Economics 48, no. 4 (December 2000): 391–411.
  • 2009
  • Foreword

Puzzles and Treasures

By: Shane Greenstein
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Greenstein, Shane. "Puzzles and Treasures." Foreword to No-Nonsense Innovation: Practical Strategies for Success, edited by William Lowe and Cary Sherburne. Garden City, NY: Morgan James Publishing, 2009.
  • 2009
  • Chapter

Open Platform Development and the Commercial Internet

By: Shane Greenstein
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Greenstein, Shane. "Open Platform Development and the Commercial Internet." Chap. 9 in Platforms, Markets and Innovation, edited by Annabelle Gawer, 219–250. Cheltenham, UK: Edward Elgar Publishing, 2009.
  • Article

The Tape Story Tapestry: Historical Research in the Age of Digital Technology

By: Shane Greenstein
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Greenstein, Shane. "The Tape Story Tapestry: Historical Research in the Age of Digital Technology." Annals of the History of Computing 13, no. 3 (July–September 1991): 278–285.
  • Article

Procedural Rules and Procurement Regulations: Complexity Creates Trade-offs

By: Shane Greenstein
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Greenstein, Shane. "Procedural Rules and Procurement Regulations: Complexity Creates Trade-offs." Journal of Law, Economics & Organization 9, no. 1 (April 1993): 159–180.
  • Article

Sole-Sourcing Versus Competitive Bidding: U.S. Government Agencies' Procedural Choices for Mainframe Computer Procurement

By: Shane Greenstein
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Greenstein, Shane. "Sole-Sourcing Versus Competitive Bidding: U.S. Government Agencies' Procedural Choices for Mainframe Computer Procurement." Journal of Industrial Economics 43, no. 2 (June 1995): 125–140.
  • 2004
  • Book

Diamonds Are Forever, Computers Are Not: Economic And Strategic Management in Computing Markets

By: Shane Greenstein
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Greenstein, Shane. Diamonds Are Forever, Computers Are Not: Economic And Strategic Management in Computing Markets. London: Imperial College Press, 2004.
  • 2001
  • Chapter

The Commercialization of Internet Access: Lessons from Recent Experience

By: Shane Greenstein
Citation
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Greenstein, Shane. "The Commercialization of Internet Access: Lessons from Recent Experience." Chap. 10 in Innovation Policy in the Knowledge-based Economy, edited by Maryann Feldman and Albert N. Link, 213–230. Kluwer Academic Publishers, 2001.
  • 2010
  • Chapter

Innovative Conduct in Computing and Internet Markets

By: Shane Greenstein
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Greenstein, Shane. "Innovative Conduct in Computing and Internet Markets." In Handbook on the Economics of Innovation, edited by Bronwyn H. Hall and Nathan Rosenberg, 477–538. Elsevier/North-Holland, 2010.
  • 2012
  • Chapter

Schumpeterian Competition and Diseconomies of Scope: Illustrations from the Histories of Microsoft and IBM

By: Timothy F. Bresnahan, Shane Greenstein and Rebecca M. Henderson
We address a longstanding question about the causes of creative destruction. Dominant incumbent firms, long successful in an existing technology, are often much less successful in new technological eras. This is puzzling, since a cursory analysis would suggest that... View Details
Keywords: Technological Innovation; Opportunities; Competition; Information Technology; Innovation and Management; Organizations; Relationships; Information Technology Industry
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Bresnahan, Timothy F., Shane Greenstein, and Rebecca M. Henderson. "Schumpeterian Competition and Diseconomies of Scope: Illustrations from the Histories of Microsoft and IBM." In The Rate and Direction of Inventive Activity Revisited, edited by Josh Lerner and Scott Stern. University of Chicago Press, 2012.
  • 2016
  • Working Paper

The Reference Wars: Encyclopedia Britannica's Decline and Encarta's Emergence

By: Shane Greenstein
The experience of Encyclopædia Britannica provides the canonical example of the decline of an established firm at the outset of the digital age. Competition from Microsoft's Encarta in 1993 led to sharp declines in the sales of books, which led to the distressed sale... View Details
Keywords: Market Entry and Exit; Service Operations; Emerging Markets; Applications and Software; Books; Information Technology Industry; Information Industry
Citation
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Greenstein, Shane. "The Reference Wars: Encyclopedia Britannica's Decline and Encarta's Emergence." Working Paper, April 2016.
  • 2014
  • Other Unpublished Work

Neutral Point of View and Collective Intelligence Bias: The Case of Wikipedia

By: Shane Greenstein
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Greenstein, Shane. "Neutral Point of View and Collective Intelligence Bias: The Case of Wikipedia." 2014.
  • 2012
  • Chapter

Internet Infrastructure

By: Shane Greenstein
Citation
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Greenstein, Shane. "Internet Infrastructure." Chap. 1 in The Oxford Handbook of the Digital Economy, edited by Martin Peitz and Joel Waldfogel, 3–33. Oxford University Press, 2012.
  • 2008
  • Chapter

Innovation and the Evolution of Market Structure for Internet Access in the United States

By: Shane Greenstein
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Greenstein, Shane. "Innovation and the Evolution of Market Structure for Internet Access in the United States." Chap. 3 in The Internet and American Business, edited by William Aspray and Paul Ceruzzi, 47–104. MIT Press, 2008.
  • 2011
  • Chapter

Nurturing the Accumulation of Innovations: Lessons from the Internet

By: Shane Greenstein
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Greenstein, Shane. "Nurturing the Accumulation of Innovations: Lessons from the Internet." In Accelerating Energy Innovation: Insights from Multiple Sectors, edited by Rebecca Henderson and Richard G. Newell, 189–224. National Bureau of Economic Research Conference Report. University of Chicago Press, 2011.
  • 2001
  • Chapter

Commercialization of the Internet: The Interaction of Public Policy and Private Choices

By: Shane Greenstein
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Greenstein, Shane. "Commercialization of the Internet: The Interaction of Public Policy and Private Choices." In Innovation Policy and the Economy, Volume 1, edited by Adam B. Jaffe, Josh Lerner, and Scott Stern, 151–186. MIT Press, 2001.
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