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  • 05 Jul 2022
  • Op-Ed

Hear Me Out: Introverts Can Be Loud and You Might Like Microsoft Teams

We've been encouraging readers to share feedback and observations about Working Knowledge articles by email, resulting in a slew of thoughtful responses. Here are a few comments from June, published with permission: Re: "Extroverts, Your... View Details
Keywords: by Danielle Kost
  • May 2021 (Revised May 2022)
  • Case

Headspace vs. Calm: A Mindful Competition

By: Ayelet Israeli and Anne Wilson
By 2021, the mindfulness app wars reached their apex. Over 2,000 meditation apps were available to consumers, but two apps, Headspace and Calm, dominated the space, jointly holding about 70% of the total market. Headspace had established itself as the approachable... View Details
Keywords: Marketing Communication; Integrated Strategy; Brand; Brand ＆ Product Management; Brand Communication; Brand Differentiation; Brand Building; Brand Management; E-Commerce Strategy; Ecommerce; App; App Development; Applications; COVID; COVID-19; Pandemic; Pricing; Pricing Strategy; Subscription Model; Subscription; Partnerships; Strategic Partnerships; B2B Vs. B2C; B2B; Health ＆ Wellness; Wellbeing; Digitization; Commoditization; Mobile App; Mobile App Industry; Mobile Healthcare; Mobile Marketing; Digital Brand; Digital Health; Consumer Health; Apps; Online Business; Online Competition; Online Community; Online Entertainment; Entertainment And Leisure; Meditation; Marketing; Marketing Communications; Brands and Branding; Price; Strategy; Competition; Competitive Strategy; Competitive Advantage; Partners and Partnerships; Health; Well-being; Mobile and Wireless Technology; Communication; Communication Strategy; Disruption; Consumer Behavior; Digital Marketing; E-commerce; Applications and Software; Health Industry; Technology Industry; Communications Industry; United States; North America; United Kingdom
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  • 15 Mar 2022
  • News

A Course for the Commercial Space Age

  • Video

2012 Business Plan Contest Business Venture Track Winner: Vaxess Technologies

  • June 2001 (Revised November 2004)
  • Case

Kingsley Management

By: Richard G. Hamermesh
Includes a brief overview of key challenges facing recent HBS graduates seeking funding for a business, followed by a 22-page excerpt from the Kingsley Management business plan. Describes Matthew Lieb and Chris Jones, two of the partners who developed the business plan... View Details
Keywords: Business Organization; Corporate Entrepreneurship; Business Plan; Opportunities; Investment Return; Organizational Structure
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  • 01 Mar 2025
  • News

Forward Thinking

There was a time when human activity in outer space was a highly centralized, government-led endeavor, says Professor and Senior Associate Dean Matthew Weinzierl. But that era has passed: Over the past two decades, a calcified space... View Details
Keywords: Alexander Gelfand; Illustrations by Franziska Barczyk; Space Research and Technology; Government
  • 10 Aug 2011
  • Research & Ideas

HBS Faculty Views on Debt Crisis

ironic, given that in 2008 and 2009, they were given a hard time for issuing excessively positive ratings of structured products based on home mortgages that turned sour. Whatever they do, someone gets mad. That said, the mistakes on structured products were a historic... View Details
Keywords: by Staff
  • July–August 2013
  • Article

Connect, Then Lead

By: Amy J.C. Cuddy, Matthew Kohut and John Neffinger
In puzzling over whether it's better to be feared or loved as a leader, Machiavelli famously said that, because it's nigh impossible to do both, leaders should opt for fear. Research from Harvard Business School's Amy Cuddy and consultants Matthew Kohut and John... View Details
Keywords: Influence; Leadership; Trust; Power and Influence
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  • 01 Aug 2008
  • What Do You Think?

Has the Time Come for “Stretch” in Management?

that stretch, by itself, is not a useful management concept. Nishant Miglani pointed out that "as a complement to stretch, GE also had this notion of the 'boundaryless organization' ..." Matthew... View Details
Keywords: by Jim Heskett
  • 05 Feb 2009
  • What Do You Think?

Why Can’t We Figure Out How to Select Leaders?

potential use of power, and motives. As Matthew Tuttle suggested, "Many of the traits are ... difficult to see in an interview." One answer to the challenge was suggested by Kirk Richardson:... View Details
Keywords: by Jim Heskett
  • 15 Dec 2024
  • News

Kelp Is on the Way

Petrochemicals are all around us—from ubiquitous plastic packaging to the inconspicuous lining of your takeaway coffee cup, and in everyday products like soaps, deodorants, and toothpaste. But that will change, according to Matthew Perkins (MBA 2009). When industries... View Details
Keywords: Jen McFarland Flint; Illustration by Melinda Beck; Water, Sewage and Supply Systems; Utilities
  • 24 Oct 2017
  • Research & Ideas

Tax Reform is on the Front Burner Again. Here’s Why You Should Care

back in vogue in Washington D.C. House Republicans will start to fill in the details on a tax proposal ultimately expected to reach a thousand pages. The goal is to get the bill signed into law by President Donald Trump View Details
Keywords: by Sean Silverthorne
  • 19 Oct 2015
  • Research & Ideas

Business Research that Makes for Smarter Public Policy

money spent on outreach and education campaigns leads to fewer workplace violations. Berkowitz says she experienced firsthand the power that an academic study can have with a 2012 influential research paper co-written by Toffel, UC... View Details
Keywords: by Michael Blanding
  • 01 Jun 2016
  • News

How Do We Win the Cyberwar?

the mafia. Every criminal trope imaginable is trying to get a piece of this. All told, online crime inflicted $445 billion in damage to the global economy in 2014, according to a study by the Center for Strategic and International... View Details
Keywords: Dan Morrell; illustrations by Victo Ngai
  • 22 Feb 2018
  • News

Economists cannot avoid making value judgments

  • March 27, 2013
  • Article

Downton Abbey: Real Life Lessons for Trust & Estate Advisors

By: Josh Baron and Devin Bird
The article discusses how the TV series "Downton Abbey" reflects challenges and opportunities faced by business families. The show's storyline, centered around the aristocratic Crawley family and their estate, parallels real-world situations where business families... View Details
Keywords: Family Business; Family and Family Relationships; Management Succession; Family Ownership; Adaptation; Transition
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  • 23 Nov 2010
  • First Look

First Look: November 23

behave ethically and actual self-interested behavior. This relationship was mediated by the more extensive mental simulation that occurred with eyes closed rather than open, which, in turn, intensified emotional reactions to the ethical... View Details
Keywords: Sean Silverthorne
  • 19 Jul 2011
  • First Look

First Look: July 19

claims about the benefits of broader operational scope. The performance benefits of focus are typically attributed to reduced complexity, lower uncertainty, and the development of specialized expertise, while the benefits of greater breadth are linked to the economies... View Details
Keywords: Sean Silverthorne
  • 26 Nov 2013
  • First Look

First Look: November 26

workforce is not a quick fix to control costs or improve the quality of care. A poorly planned redesign can even result in increased costs and decreased quality. Changes in skill mix and role definitions should be preceded by a detailed... View Details
Keywords: Sean Silverthorne
  • 15 Aug 2017
  • First Look

First Look at New Research and Ideas, August 15, 2017

themselves moral agents with distinct moral responsibilities. To date, the debate about corporate moral agency has focused on responsibility for past wrongdoing that involves violating negative duties (i.e., duties to refrain from certain actions). In this chapter, I... View Details
Keywords: Sean Silverthorne