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  • February 2013 (Revised February 2017)
  • Case

Iz-Lynn Chan at Far East Organization

By: Linda A. Hill, Anthony J. Mayo and Dana M. Teppert
Iz-Lynn Chan, assistant director of retail business group and service quality and vice president of Far East retail consultancy for Far East Organization, a private real estate developer group in Singapore, raises service standards in the company's hospitality... View Details
Keywords: Hospitality; Organizational Change And Transformation; Leadership; Leading Change; Change Management; Service Industry; Singapore
Citation
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Hill, Linda A., Anthony J. Mayo, and Dana M. Teppert. "Iz-Lynn Chan at Far East Organization." Harvard Business School Case 413-060, February 2013. (Revised February 2017.)
  • 1997
  • Chapter

Organization Design and Job Characteristics

By: D. T. Hall and M. H. Bazerman
Keywords: Organizational Design; Job Design and Levels
Citation
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Hall, D. T., and M. H. Bazerman. "Organization Design and Job Characteristics." In Teaching Well and Liking It: Motivating Faculty to Teach Effectively, edited by J. L. Bess. Johns Hopkins University Press, 1997.
  • 1999
  • Chapter

Ethics, Organizations and Business Schools

By: L. S. Paine and Thomas R. Piper
Keywords: Ethics; Organizations; Business Education; Non-Governmental Organizations
Citation
Related
Paine, L. S., and Thomas R. Piper. "Ethics, Organizations and Business Schools." In The Intellectual Venture Capitalist: John H. McArthur and the Work of the Harvard Business School, 1980-1995, edited by T. K. McCraw and J. L. Cruikshank. Boston: Harvard Business School Press, 1999.
  • January 1990 (Revised November 1991)
  • Background Note

Organized Labor and Public Policy

Citation
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Heckscher, Charles C. "Organized Labor and Public Policy." Harvard Business School Background Note 490-054, January 1990. (Revised November 1991.)
  • 1995
  • Chapter

Information-enabled Organization Transformation and Outsourcing

By: F. W. McFarlan
Keywords: Information Management; Knowledge Management; Knowledge Use and Leverage; Organizational Change and Adaptation
Citation
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McFarlan, F. W. "Information-enabled Organization Transformation and Outsourcing." In Wirtschafts-informatik '95. Frankfurt: Universität Frankfurt am Main, 1995.
  • Article

Exploration and Exploitation within and across Organizations

By: Dovev Lavie, Uriel Stettner and Michael Tushman
Jim March's framework of exploration and exploitation has drawn substantial interest from scholars studying phenomena such as organizational learning, knowledge management, innovation, organizational design, and strategic alliances. This framework has become an... View Details
Keywords: Learning; Framework; Innovation and Invention; Knowledge Management; Organizational Design; Outcome or Result; Alliances; Behavior
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Lavie, Dovev, Uriel Stettner, and Michael Tushman. "Exploration and Exploitation within and across Organizations." Academy of Management Annals 4 (2010): 109–155.
  • 2021
  • Book

Lead and Disrupt: How to Solve the Innovator's Dilemma

By: Charles A. O'Reilly III and Michael Tushman
Why do successful firms find it so difficult to adapt in the face of change—to innovate? In the past ten years, the importance of this question has increased as more industries and firms confront disruptive change. The pandemic has accelerated this crisis, collapsing... View Details
Keywords: Organization Change And Adaptation; Organizational Change and Adaptation; Disruptive Innovation; Innovation and Management; Leading Change
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O'Reilly, Charles A., III, and Michael Tushman. Lead and Disrupt: How to Solve the Innovator's Dilemma. Second ed. Stanford, CA: Stanford Business Books, 2021.
  • Aug 2019
  • Panel Discussion

Trust between Individuals and Organizations

By: Ranjay Gulati
Citation
Related
Gulati, Ranjay. "Trust between Individuals and Organizations." Academy of Management Annual Meeting, August 2019.
  • Research Summary

Managers and Employees: Justice at Work

By: Nien-he Hsieh

The employment relationship represents another significant area for managerial decision making. While much of what managers and employees owe one another depends upon mutual agreement, not all of the terms can be specified in advance. Given these conditions, what... View Details

  • May 20, 2016
  • Comment

World Health Organization Lacks Leadership to Combat Pandemics

By: John A. Quelch
When it comes to emergency preparedness for pandemics, the World Health Organization is falling short. It has not provided prompt and clear leadership to the world in combating either the Ebola or Zika viruses. Its leadership has been low energy, its representatives... View Details
Keywords: Global Health; World Health Organization; World Bank; Pandemics; Emergency Preparedness; Experience and Expertise; Decisions; Forecasting and Prediction; Communication Strategy; Nonverbal Communication; Framework; Governance; Government and Politics; Health; Management; Practice; Problems and Challenges; Projects; Risk and Uncertainty; Human Needs; Civil Society or Community; Social Issues; Welfare or Wellbeing; Journalism and News Industry; Journalism and News Industry; Journalism and News Industry; Journalism and News Industry; Journalism and News Industry; Journalism and News Industry; Journalism and News Industry; Journalism and News Industry; Africa; Asia; Europe; Latin America; North and Central America; South America; West Indies
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Quelch, John A. "World Health Organization Lacks Leadership to Combat Pandemics." Harvard Business School Working Knowledge (May 20, 2016).
  • 2018
  • Chapter

Work and Well-being: A Global Perspective

By: Jan-Emmanuel De Neve, and Council Members: A. Blankson, A. Clark, C. Cooper, H. James, C. Krekel, J. Lim, P. Litchfield, J. Moss, M. I. Norton, M. Rojas, G. Ward and A.V. Whillans
Work and employment play a central role in most people’s lives. In OECD countries, for example, people spend around a third of their waking hours engaged in paid work. We not only spend considerable amounts of our time at work, employment and workplace quality also... View Details
Keywords: Employment; Working Conditions; Happiness; Policy; Global Range
Citation
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De Neve, Jan-Emmanuel, and Council Members: A. Blankson, A. Clark, C. Cooper, H. James, C. Krekel, J. Lim, P. Litchfield, J. Moss, M. I. Norton, M. Rojas, G. Ward, and A.V. Whillans. "Work and Well-being: A Global Perspective." Chap. 5 in Global Happiness Policy Report, edited by Global Council for Happiness and Wellbeing, 74–127. New York: Sustainable Development Solutions Network, 2018. Electronic.
  • 2012
  • Working Paper

Pay Dispersion and Work Performance

By: Alessandro Bucciol and Marco Piovesan
The effect of intra-firm pay dispersion on work performance is controversial and the empirical evidence is mixed. High pay dispersion may act as an extra incentive for employees' effort or it may reduce motivation and team cohesiveness. These effects can also coexist... View Details
Keywords: Performance; Wages; Motivation and Incentives; Groups and Teams; Italy
Citation
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Bucciol, Alessandro, and Marco Piovesan. "Pay Dispersion and Work Performance." Harvard Business School Working Paper, No. 12-075, February 2012.
  • September 2005
  • Article

Affect and Creativity at Work

By: Teresa M. Amabile, Sigal G. Barsade, Jennifer S. Mueller and Barry M. Staw
This study explored how affect relates to creativity at work. Using both quantitative and qualitative longitudinal data from the daily diaries of 222 employees in seven companies, we examined the nature, form, and temporal dynamics of the affect-creativity... View Details
Keywords: Creativity; Attitudes; Employees; Theory
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Amabile, Teresa M., Sigal G. Barsade, Jennifer S. Mueller, and Barry M. Staw. "Affect and Creativity at Work." Administrative Science Quarterly 50, no. 3 (September 2005): 367–403.
  • Article

Relational Pluralism Within and Between Organizations

By: Andrew Shipilov, Ranjay Gulati, Martin Kilduff, Stan Li and Wenpin Tsai
Relational pluralism exists when actors maintain multiple kinds of relationships with one another and develop multiple identities as a result. The outcomes of relational pluralism can include greater flexibility in building network ties, more stable exchange... View Details
Keywords: Organizations; Identity; Relationships
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Shipilov, Andrew, Ranjay Gulati, Martin Kilduff, Stan Li, and Wenpin Tsai. "Relational Pluralism Within and Between Organizations." Academy of Management Journal 57, no. 2 (April 2014): 449–459.
  • 05 Jul 2006
  • Working Paper Summaries

Failing to Learn and Learning to Fail (Intelligently): How Great Organizations Put Failure to Work to Improve and Innovate

Keywords: by Mark D. Cannon & Amy C. Edmondson
  • 2019
  • Working Paper

The Impact of Professionals' Contributions to Online Knowledge Communities on Their Workplace Knowledge Work

By: Hila Lifshitz - Assaf and Frank Nagle
Knowledge work is becoming increasingly challenging as pace of change in the knowledge frontier is increasing. Organizations have created multiple mechanisms to minimize knowledge gaps and increase learning such internal training, mentorship programs as well as... View Details
Keywords: Open Source; Future Of Work; Software Development; Knowledge Work; Online Community; Learning; Knowledge Sharing; Applications and Software; Open Source Distribution; Performance Productivity
Citation
Related
Lifshitz - Assaf, Hila, and Frank Nagle. "The Impact of Professionals' Contributions to Online Knowledge Communities on Their Workplace Knowledge Work." Working Paper, April 2019.
  • 2017
  • Other Book

Good Work: The Taylor Review of Modern Working Practices

By: Matthew Taylor, Greg Marsh, Diane Nicol and Paul Broadbent
I was not the only person appointed to the Review. My fellow Review team members, Greg Marsh, Diane Nicol and Paul Broadbent have not only been an important source of ideas and wisdom throughout the process but have led in engaging with key groups of... View Details
Keywords: Future Of Work; Labor Relations; Marketplaces; Employment; Labor and Management Relations; Labor; Markets
Citation
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Taylor, Matthew, Greg Marsh, Diane Nicol, and Paul Broadbent. Good Work: The Taylor Review of Modern Working Practices. London: Great Britain, Department for Business, Energy & Industrial Strategy, 2017. Electronic.
  • 2017
  • Chapter

Paul R. Lawrence: A Career of Rigor, Relevance, and Passion

By: Michael Tushman
Paul R. Lawrence was one of the earliest and most influential figures in the emergence of organizational behavior as a field of study. He was a pioneer in creating a body of work on organization design, leadership, and change in both the private and public sectors.... View Details
Keywords: Organization Design; Contingency Theory; Public And Private Organizations; Rigor And Relevance; Biography; Organizational Design; Leadership; Learning; Leading Change
Citation
Related
Tushman, Michael. "Paul R. Lawrence: A Career of Rigor, Relevance, and Passion." In The Palgrave Handbook of Organizational Change Thinkers. Continuously updated ed. Edited by David Szabla, William Pasmore, Mary Barnes, and Asha Gipson. Springer, 2017. Electronic. (doi: 10.1007/978-3-319-49820-1_12-2.)
  • 05 Jun 2007
  • Working Paper Summaries

Leading and Creating Collaboration in Decentralized Organizations

Keywords: by Heather M. Caruso, Todd Rogers & Max Bazerman
  • 1997
  • Chapter

Organizing and Leading 'Heavyweight' Development Teams

By: K. B. Clark and S. C. Wheelwright
Keywords: Groups and Teams; Leadership; Organizational Design
Citation
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Related
Clark, K. B., and S. C. Wheelwright. "Organizing and Leading 'Heavyweight' Development Teams." In Managing Strategic Innovation and Change: A Collection of Readings, by Michael Tushman and P. Anderson. NY: Oxford University Press, 1997.
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