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  • All HBS Web  (999)
    • News  (242)
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    • Multimedia  (5)
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Show Results For

  • All HBS Web  (999)
    • News  (242)
    • Research  (621)
    • Events  (1)
    • Multimedia  (5)
  • Faculty Publications  (272)
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  • 01 Jan 2002
  • News

Orin C. Smith (MBA '67)

President & Chief Executive Officer Starbucks Coffee Company Return to Alumni Achievement Awards main page Earlier Education University of Washington, 1965 B.A., Finance, Economics, Accounting, and Statistics Other Jobs Touche Ross & Co., 1969-77, 1980-85 State of... View Details
  • 01 Apr 2000
  • News

Strike Up the Broad(band)

Mercer Management Consulting, shed some light on the allure and promise of broadband technology in an October 1999 article in Scientific American. In "The Light at the End of the Pipe," Bane and Bradley talk about broadband's potential to... View Details
  • 12 Sep 2019
  • News

Skydeck Voices: Finding My Muse

Okay. I do my best thinking during yoga. It's a time when I quiet the mind, and I think a lot of other times my mind is constantly going with “How do I manage my three children, and my life, and the logistics, and the work, and the eating... View Details
  • 01 Jun 2016
  • News

Case Study: On the Table

possible, then a change in your business model may be necessary. Go local: pre-sent choices to customers only from local suppliers so that the delivery and logistics is managed by the seller, but monitored and guaranteed by the e-commerce... View Details
  • 01 Sep 2004
  • News

A Market-Based Prescription

physicians’ services? Health-care providers are as constrained by managed care as consumers. Other industries enjoy much greater freedom. Grocery retailers, for example, serve a variety of customers in outlets ranging from discount clubs... View Details
Keywords: Deborah E. Blagg; Colleges, Universities, and Professional Schools; Educational Services; Health, Social Assistance
  • 01 Sep 2014
  • News

Kresge’s Afterlife

University’s associate manager of recycling and waste. “That’s especially true when recycling allows needy organizations to receive goods they couldn’t afford otherwise.” Below, we track a few of the donations to see where Kresge Hall... View Details
Keywords: Dan Morrell
  • 09 Oct 2014
  • News

Meet Art Peck, Gap Inc's New CEO, the Man Modernizing Retail's Old-Timer

Keywords: Gap; Banana Republic; Clothing and Clothing Accessories Stores; Clothing and Clothing Accessories Stores
  • 01 Oct 1997
  • News

William K.L. Fung

open-minded about what I could do," says Fung. "He was a visionary." So William took on the challenge and went to work. Six months later, he presented a plan to professionalize Li & Fung's management by severing ties between the View Details
Keywords: Alejandro Reyes
  • 01 Mar 2005
  • News

House of Bread on the Rise

stumbled from day one and finally closed. It was a nightmare.” McCann can laugh now, but only because she “learned more from that one bakery that failed than from all the others that have since succeeded.” Today, House of Bread has sixteen locations in nine states,... View Details
Keywords: Margie Kelley; Food Services and Drinking Places; Hospitality
  • 01 Jun 2022
  • News

Blissful Thinking

Translation? EQ—the hardest leadership skill to build. Many people reading this will be managers of teams or groups. How can they best support these ideas? We did a study when I was at Walmart comparing View Details
Keywords: Dan Morrell; illustration by Dan Winters
  • 06 Dec 2021
  • News

Action Plan: Whole Sale

of Walmart’s beauty business. Balbale was a vice president at the Vitamin Shoppe in the mid-2010s when he saw Amazon and startup e-tailers moving into the wellness category. The competition inspired him to transition into the e-commerce space himself, first as vice... View Details
Keywords: April White; ecommerce; bricks and mortar; marketing; beauty
  • 01 Feb 2000
  • News

Jerry Shafir: A Simmering Success Story

vegetables and to package, chill, and ship the finished product, there is constant motion in Kettle Cuisine's cramped but immaculate Somerville, Massachusetts, kitchen. The 11,000-square-foot facility supplies more than two thousand restaurants and grocery View Details
Keywords: Deborah Blagg
  • 01 Dec 1996
  • News

An Entrepreneurial Journey

ventures they began, from the 1950s through the 1970s. Of those, take one area for closer inspection in search of the HBS imprint - broadcast and cable television. In the mid-1950s, Thomas S. Murphy (MBA '49) found himself managing an... View Details
  • 01 Sep 2015
  • News

Ink

and managed to realize this joint value; and each participant must earn a sufficient return to justify the investment. The second element—managing complex collections of people, products, and partners—presents a formidable challenge for... View Details
  • 01 Feb 1999
  • News

All in the Family

job." Jon and George Pellegrin were grappling with issues common to any company: managerial differences, power clashes, succession questions. But ratcheting up the intensity of their struggle was the fact that they were not just talking View Details
Keywords: Marguerite Rigoglioso
  • 25 Feb 2020
  • News

In My Humble Opinion: Mr. Coffee

“At the time, it was the highest-volume pizza operation in the world. I learned how to make pizzas very fast and rose to become a store manager during college.” On deadline: “I was editor of a Navy magazine... View Details
Keywords: Julia Hanna
  • 25 Aug 2014
  • News

Starbucks Reinvented

Keywords: cases; Food and Beverage Stores; Food and Beverage Stores
  • 01 Jun 2002
  • News

In VMI Partnerships, the Devil is in the Data

The expression “letting the fox guard the henhouse” comes to mind when you first hear about Vendor Managed Inventory (VMI) systems, where a product manufacturer actually places orders for the retailer, determining quantities based upon... View Details
Keywords: Laura Singleton (MBA 1988)
  • 11 Dec 2017
  • News

Growing from Within

Photo courtesy of Paulo Pena Photo courtesy of Paulo Pena The great majority of McDonald’s U.S. restaurants are run by external owner/operators. Paulo Pena (MBA 2004) is responsible for the rest. As vice president and managing director of... View Details
Keywords: Dan Morrell; Food Services and Drinking Places; Hospitality
  • 19 Oct 2011
  • News

A Good Look

executive roles at Kemin since joining the company in early 2006. Most recently, as corporate vice president, she managed marketing, sales, IT, operations, and HR. She honed in on personal care in 2010, as consumer demand for natural... View Details
Keywords: Health and Personal Care Stores; Health and Personal Care Stores
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