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  • December 2021
  • Case

Slice Labs: Creating a Fraud-free Online Insurance Platform

By: Amit Goldenberg, Max Bazerman and Ruth Page
"Slice Labs: Creating a Fraud-Free Online Insurance Platform" engages students with the challenge of how to influence other parties to not engage in fraud in the context of digital insurance. The case is centered around Slice, a digital insurance company that was... View Details
Keywords: Technology; Insurance; Digitization; Honesty; Negotiation; Fraud; Ethics; Negotiation Process; Negotiation Tactics; Negotiation Types; Social Psychology; Conflict and Resolution; Trust; Fairness; Moral Sensibility; Values and Beliefs; Crime and Corruption; Insurance Industry; Technology Industry; United States; Canada
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  • 05 Jun 2007
  • First Look

First Look: June 5, 2007

The venture organization must decide whether to shutter the investment or put more capital to work. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=806059 OuterLink Corp. (B) Harvard Business School... View Details
Keywords: Martha Lagace
  • 2007
  • Working Paper

A Taste For Obscurity: An Individual-Level Examination of 'Long Tail' Consumption

By: Anita Elberse
Because online retailers are often able to provide products in a more cost-efficient manner than bricks-and-mortar stores, online channels are characterized by a vast assortment of products. Proponents of the "long tail" principle recently argued that the demand for... View Details
Keywords: Decision Choices and Conditions; Consumer Behavior; Distribution Channels; Product; Renting or Rental; Online Technology; Motion Pictures and Video Industry; Music Industry; Retail Industry
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  • Spring 2016
  • Article

Net Neutrality: A Fast Lane to Understanding the Tradeoffs

By: Shane Greenstein, Martin Peitz and Tommaso Valletti
The last decade has seen a strident public debate about the principle of "net neutrality." The economic literature has focused on two definitions of net neutrality. The most basic definition of net neutrality is to prohibit payments from content providers to internet... View Details
Keywords: Internet and the Web; Policy
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  • 31 Jul 2013
  • Working Paper Summaries

Learning from Double-Digit Growth Experiences

Keywords: by Eric D. Werker
  • Web

Publications - Faculty & Research

with a Smile on Airbnb: Analyzing the Economic Returns and Behavioral Underpinnings of the Host’s Smile." Journal of Consumer Research 51, no. 6 (April 2025): 1073–1097. March 2025 Case Boom, Bust, or Bullseye? Navigating the Short-Term... View Details
  • March 2004 (Revised May 2005)
  • Case

Shurgard Self-Storage: Expansion to Europe

By: Richard G. Hamermesh and Indra Reinbergs
Shurgard, a U.S.-based firm that rents storage facilities to consumers and small businesses, is considering financing options for rapid expansion of its European operations. Five years after entering Europe, Shurgard Europe has opened 17 facilities in Belgium, France,... View Details
Keywords: Private Equity; Valuation; Business Model; Governing and Advisory Boards; Entrepreneurship; Cross-Cultural and Cross-Border Issues; Service Industry; Belgium; France; Sweden; United States; Europe
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  • 16 Jul 2007
  • Research & Ideas

Understanding the ‘Want’ vs. ’Should’ Decision

"should" items when the impact will be felt in the future. They also talk about their related research on DVD rentals—should I rent the good-for-me documentary An Inconvenient Truth or the... View Details
Keywords: by Sarah Jane Gilbert; Retail; Entertainment & Recreation
  • 12 Mar 2006
  • Research & Ideas

New Research Explores Multi-Sided Markets

School, defines these multi-sided markets as platforms that serve two or more distinct groups of customers who value each other's participation. Examples: EBay provides markets for both buyers and sellers, dating club clients are both men... View Details
Keywords: by Sean Silverthorne; Technology
  • February 2010
  • Case

Shurgard Self-Storage: Expansion to Europe (Abridged)

By: Richard G. Hamermesh
Shurgard, a U.S.-based firm that rents storage facilities to consumers and small businesses, is considering financing options for rapid expansion of its European operations. Five years after entering Europe, Shurgard Europe has opened 17 facilities in Belgium, France,... View Details
Keywords: Business Model; Business Growth and Maturation; Multinational Firms and Management; Logistics; Corporate Entrepreneurship; Trade; Equity; Corporate Finance; United States; Europe
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  • 09 May 2012
  • Research & Ideas

Clayton Christensen’s “How Will You Measure Your Life?”

of our decisions, not the marginal costs, whether we like it or not.” It was a bold move: Netflix was the quintessential David going up against the Goliath of the movie rental industry. Blockbuster had... View Details
  • June 2004 (Revised July 2005)
  • Background Note

Tenant and Landlord Rights

By: Arthur I Segel, Jeff Mandelbaum and Armen Panossian
Certain key principles govern the landlord-tenant relationship in both commercial and residential settings. Because most property law is state specific, this note provides an overview of how many states would generally analyze a particular situation or relationship. View Details
Keywords: Renting or Rental; Leasing; Rights; Contracts; Laws and Statutes; Relationships; Real Estate Industry
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  • Web

Finance - Faculty & Research

neighbors in other locations. Considering these conditions, a young self-made Chinese-American female entrepreneur must decide for her next acquisition whether to bid for and rent out as a short term rental... View Details
  • 30 Jan 2013
  • Working Paper Summaries

These Are the Good Old Days: Foreign Entry and the Mexican Banking System

Keywords: by Stephen Haber & Aldo Musacchio; Banking
  • 23 Jul 2001
  • Research & Ideas

Sam Walton: Great From the Start

Franklin did $72,000 in sales. Five years into Walton's tenure, it did a quarter of a million. At a rental fee of 5 percent of sales, that meant the difference between $3,600 and $12,500 or $8,900 for Mr.... View Details
Keywords: by Richard S. Tedlow; Retail
  • 06 May 2008
  • First Look

First Look: May 6, 2008

series of options in the future and their subsequent revealed preferences over those options. Using a novel panel data set, we analyze the film rental and return patterns of a sample of online DVD rental... View Details
Keywords: Martha Lagace
  • Web

Great American Business Leaders of the 20th Century - Leadership

Chase Manhattan/Chemical Bank, 1983–1999 Charles R. Shoemate CPC International (BestFoods), 1990–1998 Leonard S. Shoen U-Haul Rental System, 1945–1986 Lee Shubert Shubert Theater Corporation, 1905–1953 Thomas M. Siebel Siebel Systems,... View Details
  • Web

Research - Global

Discontinuity design... March 2025 Case Boom, Bust, or Bullseye? Navigating the Short-Term Rental Market By: John Macomber , Juan Pablo Heusser Killing, Siddhant Pardeshi and Sally Su Short-term View Details
  • 01 May 2018
  • First Look

First Look at New Research and Ideas, May 1, 2018

without realizing they are doing so. We further argue that ethical fading—when individuals do not “see” the ethical implications of the situation or their action—is central to explaining why this occurs. Relying on past empirical... View Details
Keywords: Sean Silverthorne
  • Career Coach

Nathan Lasche

Nathan (Stanford ‘02, HBS ‘10) is currently a Product Manager at YouTube / Google where he focuses on building YouTube’s music products. Prior to YouTube, Nathan was an early employee at the edtech company Knewton in New York, and bootstrapped a short-term View Details