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  • All HBS Web  (1,865)
    • People  (1)
    • News  (264)
    • Research  (1,283)
    • Events  (18)
    • Multimedia  (9)
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  • All HBS Web  (1,865)
    • People  (1)
    • News  (264)
    • Research  (1,283)
    • Events  (18)
    • Multimedia  (9)
  • Faculty Publications  (669)
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  • 01 Oct 2001
  • News

Calling the Tune: Negotiation as an Improvisational Dance

taken." Valley concluded, "I can't teach you a best strategy for negotiation. But I can teach you how to react to the other party: how to recognize what they're doing, how to think about the impact of that action on your outcome, and how to make a transition if that... View Details
Keywords: Margie Kelley; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Mar 2013
  • News

Sea of Dreams

little vessel is indelible. And today, almost half a century later, it has become perfectly obvious that this is a thrill that will never grow old. While I've long preferred sail over power, my tastes have become somewhat ecumenical over... View Details
Keywords: Funds, Trusts, and Other Financial Vehicles; Finance; Transportation Equipment Manufacturing; Manufacturing
  • 06 Dec 2021
  • News

In My Humble Opinion: Come Clean

Simon. But he saw an opportunity in a sleepy family company with a great reputation. He introduced systems that track customer preferences and check an order’s tiniest details, reducing the opportunity for error and improving efficiency.... View Details
Keywords: Julia Hanna; career; life experiences; dry cleaning; leadership; music; Personal and Laundry Services; Personal Services
  • 01 Mar 2015
  • News

Ask the Expert: Inside the Fed

members of the Fed pay attention to media speculation? How do they deal with a situation where the speculation is going in the wrong direction and will likely result in a “surprise” to the markets when announced? Would they prefer to... View Details
Keywords: Executive, Legislative, and Other General Government Support; Government; Monetary Authorities-Central Bank; Finance
  • 22 Feb 2019
  • News

Empowering a New Generation of Business Leaders

programming partnerships. As a result, Telemundo has become one of the top networks in social engagement in the industry. “Conde talked about the challenges of understanding the changing preferences of young American-born Latinos,” says... View Details
Keywords: Margie Kelley; Arts, Entertainment
  • 15 Dec 2024
  • News

On The Case

enterprise scorecards.” Pulling Threads “An underlying theme in this case is how to attract and lead a diverse workforce. In helping students understand how to build inclusive cultures, my preference is to thread that theme throughout the... View Details
Keywords: Jen McFarland Flint; Educational Support Services; Educational Services
  • 01 Mar 2023
  • News

Case Study: Power Nappy

Amazon if they are strategic in planning for the channel. Pick your first retail partner carefully. I suggest a small- to mid-sized retailer to build into a larger account, preferably one with a credibility halo (Erewhon comes to mind). A... View Details
Keywords: Jen McFarland Flint; Miscellaneous Manufacturing; Manufacturing
  • 01 Apr 2002
  • News

Charting the Luminary Leadership in Professional Service Firms

with its star’s interests and goals? What if an organizational change prevents stars from undertaking the type of assignments they most enjoy? What if the nature of the firm’s culture and leadership is frequently at odds with the way its stars View Details
Keywords: professional service firms; Publishing Industries (except Internet); Information
  • 01 Jun 2004
  • News

Luxe Redux

Cashing in on the $60 billion global luxury goods market has never been tougher — or more rewarding. Competition is keen. And consumer preferences are constantly shifting, causing the concept of luxury itself to change over time. As a... View Details
Keywords: Julia Hanna; luxury; Retail Trade
  • 01 Dec 2003
  • News

Can Manufacturing Keep Its Edge?

it far because there’s a lot of air you’re moving around,” he explains. “This is very much a local business.” Consumer preference for plastic and the marketing trend toward rejuvenating a brand with new packaging designs have been pushing... View Details
Keywords: Julia Hanna; Manufacturing
  • 01 Dec 2011
  • News

Alumni Book Briefs

Preferreds to Generate Long-Term Income by Simon Wadsworth (MBA ’73C) (Bookmasters) Walk Out Walk On: A Learning Journey into Communities Daring to Live the Future Now by Margaret Wheatley and Deborah Frieze (MBA ’98D) (Berrett-Koehler... View Details
Keywords: Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Finance; Miscellaneous Manufacturing; Manufacturing
  • 01 Mar 2006
  • News

Drive-In Nation

pressured to move quickly to improve its products and attract more buyers. Snow adds that in their factories, the Japanese often prefer to customize existing systems and equipment rather than installing the latest fancy technology. “Their... View Details
Keywords: Garry Emmons; Motor Vehicle and Parts Dealers; Retail Trade
  • 01 Jun 2011
  • News

The House that Howard Built

about entrepreneurship as an opportunity. As young faculty colleagues, he and Stevenson had become friends. “Howard was a curious, interesting, independent kind of guy,” says McArthur. “He preferred to pursue what interested him,... View Details
Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Mar 2010
  • News

Lords of Strategy

had done. Instead, what Gluck did was take the world’s most prestigious and self-confident consulting firm, McKinsey & Company, and revolutionize it. Gluck joined The Firm (McKinsey preferred upper-case designation for itself) in 1967... View Details
Keywords: Garry Emmons; Publishing Industries (except Internet); Information; Management of Companies and Enterprises; Management; Management, Scientific, and Technical Consulting Services; Professional Services
  • 26 Aug 2020
  • News

What the Climate Change Movement Can Learn from the Pandemic

our credit card or for users who choose not to connect a card and would prefer to answer questions instead. How do we make those estimates more accurate or how do we account for things like the fact that a grocery bill should be... View Details
  • 01 Sep 2008
  • News

Balanced Equation

still true today: eBay enables users to trade with other people without regard to time and distance. It makes inefficient markets efficient. What kind of communications devices do you use? I may be the last person on earth who does not have a BlackBerry. I View Details
Keywords: James Aisner;Deborah Blagg;Julia Hanna;Susan Young; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Jun 2012
  • News

Around the World

the field about customer preferences for new products. Second, they learned how to function as a team to bring out the best in everyone (something they practiced in FIELD 1). Third, they learned a bit of humility by discovering that ideas... View Details
Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services
  • 09 Dec 2021
  • News

Higher Returns

practices and sustainable products. They're the ones checking the packaging and labeling to ensure that there is a positive social and environmental impact message as well, specifically on consumer products. And they prefer to work for... View Details
  • 01 Sep 2024
  • News

Next Level

both in school and the work she’s doing at Xbox is shaping their future worlds. In a recent survey of Gen Z teens, around 30 percent list video games as their preferred entertainment, ahead of social media, television, and movies. And the... View Details
Keywords: Maggie Mertens; photos by Cameron Karsten; Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • 01 Sep 2013
  • News

Who Are We?

inject carbonation, and add syrup to create something major brands would prefer the public see as a divine creation. And he offers a prediction: In five years, consumers will be able to make all of their favorite brands in the comfort of... View Details
Keywords: Garry Emmons; Julia Hanna; Dan Morrell; social media,; Twitter; SodaStream; consulting; consultant; CEO; farming; News, Library, Internet, and Other Services; Information; Agriculture; Food Manufacturing; Manufacturing; Rail Transportation; Transportation
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