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- All HBS Web (350)
- Faculty Publications (38)
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
careers at the Harvard Business School, we discovered that the turnover of CIOs ran at around 30 to 40 percent per year. As a result of our research, we described the driving cause as the rapid change of IT through the operation of... View Details
Keywords: by Martha Lagace
- 11 Apr 2024
- News
Mission Control
front, you had us building satellites. The entrance was a garage door that couldn't really close. The car that was standing there was like the single most beat-up Toyota Corolla, in white, that you can imagine, which was our phone... View Details
- 21 Aug 2019
- Research & Ideas
What Machine Learning Teaches Us about CEO Leadership Style
CEOs are communicators. Studies show that CEOs spend 85 percent of their time in communication-related activities, including speeches, meetings, and phone calls with people both inside and outside the firm. Now, new research using machine... View Details
Keywords: by Michael Blanding
- 13 Jun 2011
- HBS Case
Mobile Banking for the Unbanked
In many developing countries it's common for a person to have a mobile phone but not a bank account. In fact, more than 1 billion people fit this description, and the number is only likely to increase. To that end, many companies are... View Details
- 18 Feb 2014
- First Look
First Look: February 18
http://ssrn.com/abstract=1727508 Cases & Course Materials Harvard Business School Case 711-464 Vodafone in Japan (A) Despite a rough start in the Japanese telecom market, by late 2003, Vodafone seemed to have weathered the storm, largely based on the strength of... View Details
Keywords: Sean Silverthorne
- 01 Dec 2019
- News
Bridging the Gap
operations is a big part of what YALP hopes to impart. “Typically, the public-sector lexicon can be mystifying to private-sector folks,” says Stacy Richardson, Chattanooga Mayor Andy Berke’s chief of staff. “When I attended YALP in 2016,... View Details
- 01 Dec 2022
- News
My First Job
work. I also learned that spending an hour talking to your girlfriend on the company phone when the boss is trying to call in is a quick way to get seriously reprimanded. Kwinters customers had two options: a ready-made steamed dog or a... View Details
- 27 Jun 2011
- Research & Ideas
Recovering from the Need to Achieve
operated this way or felt this way. Many are relieved to hear the condition has a name." Harvard is fertile ground for HNAPs, too. DeLong plans to make his book required reading in the second year courses on Authentic Leadership and... View Details
Keywords: by Kim Girard
- 14 Jul 2022
- Research & Ideas
When the Rubber Meets the Road, Most Commuters Text and Email While Driving
everything—there is still a need for humans to keep engaged and intervene, if needed." The researchers found that 18 percent of multitasking events involved reading emails, 9.5 percent replying to emails, 7.5 percent making phone calls, 7... View Details
Keywords: by Jay Fitzgerald
- 01 Mar 2014
- News
Generation Next
generated an operational loss. "My feedback was, 'You're in trouble,'" recalls Kahn. By the spring, Kahn was in Mumbai, part of a team tasked with turning Agrovet around—the first foreigner the Godrej Group had ever hired in a leadership... View Details
- Web
Harvard Business School
Chase MBA 1980 A serial entrepreneur, Anthony Chase has started and sold three successful ventures and now owns and operates a fourth, ChaseSource. His first company, Chase Radio Partners, operated multiple... View Details
- 30 Mar 2020
- Research & Ideas
The New Rules for Remote Work: Pandemic Edition
researched how to fix broken global teams. “They may not be able to completely reassure workers about what will happen tomorrow, but they can provide a glimpse of the big picture from their perspective,” says Neeley, who is writing a case about a leader of a US company... View Details
Keywords: by Dina Gerdeman
- 06 Sep 2004
- Research & Ideas
The Innovator’s Battle Plan
innovative product's inherently disruptive nature, the incumbent inevitably tries to morph the product to fit into its existing processes and values. It alters the innovation to enhance its appeal to core customers and fit within its View Details
- 08 Feb 2010
- HBS Case
Looking Behind Google’s Stand in China
of action? A: The hacking incident was probably the last straw in a rather long line of issues. Sooner or later, Google had to stand up for its principles. They have always been at odds internally as to whether or not being in China, View Details
- 22 Feb 2022
- News
Breaking News
part of what’s driving consolidation across the country,” Hansen Shapiro observes. The National Trust used a leveraged buyout to acquire the titles, which will continue with their mission under a new public benefit corporation that is owned and View Details
- 01 Aug 1998
- News
High Honors
an entrepreneur. With several other HBS graduates, he undertook a decidedly low-tech startup: plastic phone book covers to carry local advertisements in Massachusetts. The company, the National Merchandising Corporation, was such a... View Details
- 15 Oct 2007
- Research & Ideas
Businesses Beware: The World Is Not Flat
But when I began to research a broader range of measures including investment, phone calls, tourism, and immigration, I found that, surprisingly, the average extent of globalization is only 10 percent. For example, for every dollar of... View Details
Keywords: by Martha Lagace
- Web
Privacy Policy & Legal Info | HBS Online
other form, interact with a chatbot, or otherwise communicate with HBS Online. Personal data is any information that can be used to identify you. Personal data we collect may include: Contact Information such as full name, phone number,... View Details
- 29 Feb 2016
- News
How Joe Shoen Got U-Haul Back on Track
Dressed in black pants and a black U-Haul shirt, Joe Shoen, 66, is sitting in a conference room in the middle of a meeting. His cellphone buzzes. Brenda, a customer moving from Michigan to Florida, is furious about a U-Haul phone View Details
- 09 Jun 2015
- News
Building change from the ground up
Karim Khoja (AMP 156, 1999) is CEO of Roshan, Afghanistan’s leading telecom provider, with nearly 6 million active subscribers. Before the company began operations in 2003, phone calls were a luxury that few... View Details