Pay It Forward - Publications - Faculty & Research

14 Apr 2022
Op-Ed

Let’s Move Forward from COVID—Without Forgetting What We’ve Learned

with the new ones. Organizations are trying so hard to maintain their hybrid work environments and fill offices. They’re trying so hard to get back to the pre-pandemic workplace, but was it so great? No. There was and continues to be a... View Details

Keywords: by Hise O. Gibson and MaShon Wilson

February 2010 (Revised February 2021)
Case

The Vitality Group: Paying for Self-Care

By: Regina E. Herzlinger

Vitality is part of a $2 billion start-up South African and U.K. health insurance firm. It has achieved excellent results in rewarding people for promoting their health. It is now contemplating how to enter the U.S. market. View Details

Keywords: Market Entry and Exit; Insurance Industry; South Africa; United Kingdom; United States

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25 May 2011
HBS Case

QuikTrip’s Investment in Retail Employees Pays Off

Zeynep Ton goes behind the scenes to discover how the Tulsa, Oklahoma—based chain of convenience stores manages to outperform its competitors while maintaining a loyal workforce of over 10,000 employees. These workers enjoy above-average... View Details

Keywords: by Julia Hanna; Retail

Case: The Weir Group: Reforming Executive Pay (A)

In February 2018, the Remuneration Committee together with the full Board of Directors of the Scotland-based engineering company The Weir Group had to decide whether to seek a shareholder vote at the upcoming Annual General Meeting in April on a proposal to... View Details

22 Dec 2020
Blog Post

The Forward Fellowship Convinced Me That I Belong at HBS

up, I did not have any idea what an MBA was or why anyone would need one. Enjoying Kentucky’s Lake Cumberland from the pontoon It was years after leaving my beloved hometown that I would hear that all-empowering phrase: “The answer is... View Details

27 Mar 2005
Research & Ideas

Should I Pay the Bribe?

corruption is quite detrimental to economic progress. It really depends on the form of corruption and how markets are organized. Q: What negative impact could paying bribes have on managers, even in... View Details

Keywords: by Cynthia D. Churchwell

31 Jul 2012
News

Reinvention isn’t easy, but sometimes it’s the only way forward

Web

Buy Now, Pay Later: Home Finance

American economy though they did not fully understand its implications. “What does it mean that the number of mortgages on homes is increasing?” wondered census analysts in 1923. “Does View Details

29 Feb 2000
Research & Ideas

Whence IT Value?

During the past few years inventory turns among U.S. manufacturers have climbed steadily, and it appears as if productivity has improved nicely. One explanation for these happy trends is that the massive investments we've been making in... View Details

Keywords: by Andrew McAfee

01 Jun 2007
What Do You Think?

How Should Pay Be Linked to Performance?

practice in need of further examination. Taken to an extreme, it leads to a conclusion such as that of Renat Nadyukov: "Sometimes we forget why we pay people." Sivaram Parameswaran concurs, saying,... View Details

Keywords: by Jim Heskett

21 Nov 2022
Research & Ideas

Buy Now, Pay Later: How Retail's Hot Feature Hurts Low-Income Shoppers

were stuck at home. People were shopping, flush with cash. It feels like somebody is giving you free money. Why should that be bad, right? Especially if the alternative is paying 20 percent in interest on... View Details

Keywords: by Rachel Layne; Retail; Financial Services; Technology

12 Nov 2012
Research & Ideas

Pay Workers More So They Steal Less

that an increase in wages will decrease theft, but won't fully pay off," Sandino says. Therefore, an employer may find that it makes sense to raise employee wages if other benefits from wage... View Details

Keywords: by Kim Girard; Retail

07 Oct 2019
News

WeWork is hitting the brakes after its IPO went up in smoke — and landlords could pay the price

07 Feb 2023
Research & Ideas

Supervisor of Sandwiches? More Companies Inflate Titles to Avoid Extra Pay

$455, above which companies must pay extra for more than 40 hours of work. Cohen conducted the research with Umit Gurun and N. Bugra Ozel, a professor and associate professor of accounting, respectively, at the Naveen Jindal School of... View Details

Keywords: by Scott Van Voorhis

03 Nov 2015
News

Marketers Should Pay Attention to fMRI

June 2025
Article

Gender Diversity Performance and Voluntary Disclosure: Mind the (Gender Pay) Gap

By: June Huang and Shirley Lu

We study whether voluntary gender diversity disclosure is predictive of gender diversity performance. Exploiting a mandate in the United Kingdom that requires firms to disclose 2017 gender pay gap ("GPG") data for the first time, we find that providing voluntary gender... View Details

Keywords: Pay Gap; Diversity; Gender; Wages; Reputation; Corporate Disclosure; United Kingdom

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12 Aug 2019
News

Trump Still Doesn't Know Who Pays Tariffs

Web

Buy Now, Pay Later: Cars on Time

outstanding in the United States—about $850 billion—is about equal to the nation’s credit card debt. 23 In the 1920s, auto financing took a giant leap forward when the car manufacturers entered the game. In 1924, GM launched the General... View Details

January 2023
Teaching Note

The Opioid Settlement and Executive Pay at AmerisourceBergen

By: Suraj Srinivasan and Li-Kuan Ni

Teaching Note for HBS Case No 122-014. In 2020, AmerisourceBergen Corporation, a Fortune 50 company in the drug distribution industry, agreed to settle thousands of lawsuits filed nationwide against the company for its opioid distribution practices that critics alleged... View Details

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November 2000
Case

Clust.com: Dream More and Pay Less

Clust is a French group-buying Web site. Instead of marketing products to consumers, Clust is marketing aggregated consumer demands to manufacturers. Consequently, beyond the usual act of choosing among predefined alternatives, consumers are expected to bring up their... View Details

Keywords: Customer Value and Value Chain; Marketing

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