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  • All HBS Web  (1,694)
    • People  (4)
    • News  (152)
    • Research  (1,222)
    • Events  (7)
    • Multimedia  (2)
  • Faculty Publications  (578)
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  • 25 Feb 2020
  • News

Teachable Moments

graduate student at Brigham Young University in 1974, DeLong studied organizational behavior under Stephen Covey (MBA 1957), who would go on to publish The 7 Habits of Highly Effective People. “I focused as much on his teaching... View Details
  • 22 Nov 2017
  • News

How to Build a Winning Culture on a Losing Team

Scott, I want to talk about something that you mentioned earlier about mind, body, and soul and how that's sort of like an organizational value for you guys. Can you talk specifics? How do you instill that?... View Details
  • 01 Jun 2005
  • News

Do You Speak Business?

be deeply embedded throughout the organization.” These findings suggest that excellence in global corporate competition demands certain success-enabling organizational characteristics, attributes that of course must be introduced and/or... View Details
Keywords: Garry Emmons
  • 10 Mar 2021
  • News

Next Normal

create a culture of gratitude and positive reinforcement of the values that members espouse. Reimert learned these lessons firsthand as a remote worker from the very start of her career. When she began at the high-tech firm, the job offer... View Details
  • 01 Mar 2018
  • News

‘We were just doing what needed to be done’

economic development in minority communities in fall 1968, the AASU began to have an impact on the second-year elective curriculum. The next fall, it was developed into an elective course, Organizational Development in the Inner City, and... View Details
  • 01 Dec 2008
  • News

Designing Change

Courtesy Pentagram Graphic designers have created some of the world’s best-known logos, from Coke to Mercedes to McDonald’s. Yet their role in establishing a company’s identity is not always understood or valued by senior management. In... View Details
Keywords: Julia Hanna
  • 01 Jun 2010
  • News

Alumni Books

the forces affecting attitudes and behaviors in each generation and analyzes the implications of organizational and technological changes for their future. Numbers Rule Your World: The Hidden Influence of Probability and Statistics on... View Details
Keywords: mathematics; statistics; Finance
  • 01 Apr 2002
  • News

Charting the Luminary Leadership in Professional Service Firms

world’s top corporations. Why do some of these organizations enjoy generations of success while so many others flounder? “The answer,” say Lorsch and Tierney, “lies in the ability to develop and motivate star talent, while explicitly aligning individual needs with the... View Details
Keywords: professional service firms; Publishing Industries (except Internet); Information
  • 01 Jun 1997
  • News

Blockbuster Deals

theoretical and practical challenges related to an organization's philosophy and operations. According to Associate Professor Karen Wruck, an expert on finance and firms in crisis, acquisitions often fail to create the value anticipated... View Details
Keywords: Garry Emmons and Nancy O. Perry
  • 22 Feb 2022
  • News

March 2022 Alumni and Faculty Books

in a new, post-pandemic context. Based on an ambitious global research initiative involving thousands of executives, innovators, and changemakers who redefined their strategies, business models, organizational systems, and even their... View Details
  • 01 Apr 1997
  • News

Critical Information: MIS Monitors the Ever-Changing World of IT

MIS faculty, as well as faculty from other units whose research is related to MIS, are currently engaged in research to track the evolution of information technology and to determine how IT infrastructure can create value in the... View Details
Keywords: Elaine Gottlieb
  • 01 Dec 2015
  • News

Alumni and Faculty Books for December 2015

will drive organizational success and provide innovative growth opportunities for both the business and the individual. Based on her more than thirty years at Chick-fil-A, most of which have been spent as vice president of corporate... View Details
  • 01 Jun 2002
  • News

Faculty Debates Lessons from Enron's Collapse

Professors Paul Healy, Amy Hutton, and Krishna Palepu; Professor Jay Lorsch's perspectives on “Why Did Enron's Board Fail in its Governance Function?”; and “What Role Did Flaws in Organizational Systems and View Details
Keywords: Deborah Blagg; Enron; faculty; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Oct 1996
  • News

"Service-Profit Chain" Links Members of Service Management Unit

Heskett as "a chain of relationships involving customer loyalty; customer satisfaction; the value of goods and services delivered; the quality of the process; and employee loyalty, satisfaction, productivity, and support." The results of... View Details
Keywords: Susan Young
  • 01 Apr 2001
  • News

Khoo Teng Chye: Technology Turnaround in Singapore

market listing possibly as early as this year. “We have to look for new business beyond Singapore, but we can’t do that as a pure government agency,” Khoo explains. “We’ve had a tremendous change in the scope of our mission and in our View Details
Keywords: Alejandro Reyes; Transportation
  • 25 Feb 2020
  • News

Alumni and Faculty Books for March 2020

Bazerman explore the value of experiments and the ways in which they can improve organizational decisions. Drawing on real world experiments and case studies, Luca and Bazerman show that going by gut is no... View Details
  • 01 Mar 2023
  • News

March 2023 Alumni and Faculty Books

organizational choices in starting a business, to tips on how to staff and create a winning team, market, sell, and deliver products or services that create satisfied customers, repeat business, and make a profit. Faculty Books Deeply... View Details
Keywords: Publishing Industries (except Internet); Information
  • 01 Dec 2018
  • News

Alumni and Faculty Books for December 2018

the Top: How Director Conversations Shape Culture by Melinda Muth (MBA 1981) and Bob Selden Australian Institute of Company Directors The authors examine how director conversations shape organizational culture. They provide board members... View Details
  • 01 Dec 2000
  • News

Opening Doors: Inside the World of Museum Management

Description of Smithsonian's organizational structure: "A goofy bureaucracy." Specimens in collection: 120 million Annual visitorship: 9.5 million Web site: www.nmnh.si.edu Why he loves his job: "The people here are terribly talented, and... View Details
Keywords: Susan Young; museums; marketing; management; nonprofits; education; facilities; Internet; Museums, Historical Sites, and Similar Institutions; Arts, Entertainment; Advertising, Public Relations, and Related Services; Professional Services
  • 01 Dec 2005
  • News

Alumni Achievement Awards: Honorees and Victories

had made them stars during their long and distinguished business careers. HBS professor Bill George was, in effect, the referee for the September 29 Burden Hall event, which was sponsored by the HBS Leadership and Values Committee. George... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Management; Management, Scientific, and Technical Consulting Services; Professional Services
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