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Show Results For
- All HBS Web
(2,610)
- People (20)
- News (1,211)
- Research (1,068)
- Events (4)
- Multimedia (4)
- Faculty Publications (144)
- 01 Feb 2022
- News
Want to be a good person? Stop trying so hard.
- November–December 2020
- Article
Lifting the Veil: The Benefits of Cost Transparency
By: Bhavya Mohan, Ryan W. Buell and Leslie K. John
Firms do not typically disclose information on their costs to produce a good to consumers. However, we provide evidence of when and why doing so can increase consumers’ purchase interest. Specifically, building on the psychology of disclosure and trust, we posit that... View Details
Mohan, Bhavya, Ryan W. Buell, and Leslie K. John. "Lifting the Veil: The Benefits of Cost Transparency." Special Issue on Marketing Science and Field Experiments. Marketing Science 39, no. 6 (November–December 2020): 1105–1121.
- 17 Sep 2021
- Blog Post
Video Blog: My Experience as a Veteran in the HBS/HKS Joint Degree
Just a little about me. I grew up in a really strong military family. I was born in Okinawa, Japan. My mom and my dad were both Air Force pilots and navigators. And just like any good son, I had to do the exact opposite thing. So, for... View Details
- 01 Mar 2017
- Research & Ideas
A Good Thing Happens When Doctors Start Talking to Their Patients
and hospitals are starting to learn these lessons, experimenting with new models of care that emphasize more talking up front. Kaplan mentions Oak Street Health, a network of clinics serving a poor, elderly population in metropolitan... View Details
- 04 Aug 2021
- Research & Ideas
Worried About the Great Resignation? Be a Good Company to Come From
exodus. Generational expectations about what makes a good job are changing, employees are fatigued from the year-long pandemic and there are labor shortages everywhere. Employees have had the time and space to think about what really... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
- 24 Jan 2023
- Research & Ideas
Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It
passion," he says. When employees notice that these two understandings of passion diverge, they experience uncertainty in determining what to do about it. On the one hand, employees may feel a deep appreciation for being in an... View Details
Keywords: by Sean Silverthorne
- 17 Dec 2018
- Blog Post
Thinking of Joining a Board? Christiana Smith Shi (MBA 1986) Shares Her Experience
and enjoying board service on a mix of consumer-related boards. Can you describe your experience joining your first board? I didn't know it at the time, but the way I joined my first board was very typical, which was a referral through a... View Details
- Research Summary
Overview
Professor Coffman studies the sources of gender gaps in economically-important contexts. Her work focuses on the role of beliefs: how do stereotypes bias the beliefs that individuals hold about themselves (and others), and how do these biased beliefs shape... View Details
- Article
No Unique Effect of Intergroup Competition on Cooperation: Non-competitive Thresholds Are as Effective as Competitions between Groups for Increasing Human Cooperative Behavior
By: Matthew R. Jordan, Jillian J. Jordan and David G. Rand
Explaining cooperation remains a central topic for evolutionary theorists. Many have argued that group selection provides such an explanation: theoretical models show that intergroup competition could have given rise to cooperation that is costly for the individual.... View Details
Keywords: Intergroup Competition; Threshold Public Goods Game; Multi-level Selection; Cooperation; Groups and Teams; Competition
Jordan, Matthew R., Jillian J. Jordan, and David G. Rand. "No Unique Effect of Intergroup Competition on Cooperation: Non-competitive Thresholds Are as Effective as Competitions between Groups for Increasing Human Cooperative Behavior." Evolution and Human Behavior 38, no. 1 (January 2017): 102–108.
- 13 May 2025
- News
If I Knew Then
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: On May 29, a fresh crop of MBAs will receive their diplomas and go off into the world to begin a new chapter in their lives. But before they walk across the stage on Baker Lawn, Dean Srikant... View Details
- 22 Feb 2022
- News
Turning Point: Ready or Not
older than me. I leaned on my grandmother when I separated and divorced; I frantically called one of my uncles or my father when I had good news to share. I listened when my great-uncle told me how my great-great-grandfather had walked... View Details
- 29 Apr 2025
- News
Challenge Accepted
challenge they faced. Their answers offer a window into the different forms adversity can take and how those experiences can lead to new directions, greater self-awareness, and a deeper sense of purpose. 2025 Alumni Achievement Award... View Details
- 16 May 2024
- News
On the Job
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. We all have early memories of on-the-job learnings—those moments that had a lasting impact on how we see the world of work and our place in it. This... View Details
Keywords: first job; leadership; life experience; career lessons; Finance; Oil and Gas Extraction; Mining; Retail Trade
- 01 Mar 2024
- News
Turning Point: Eternal Returns
Louisa Wong (MBA 1981) (Illustration by Gisela Goppel) Louisa Wong (MBA 1981) (Illustration by Gisela Goppel) I was born in the middle of Typhoon Gloria in 1957 and spent my early childhood in Kowloon’s Walled City, which at the time was an extremely poor and densely... View Details
- 25 Aug 2022
- News
Turning Point: Dream Weaver
books. How do you get out of the Bronx? Being good at science. I was valedictorian of my class at Bronx Science and that was the ticket to Harvard, a school I had only visited by watching the movie Love Story. As an undergrad, I realized... View Details
- 01 Jun 2023
- News
In My Humble Opinion: Very Continental
Tanzania. Now based in Kigali, Rwanda, Ngoyi finds her global experience is a good fit with her current role. In May 2022, she was named CEO of the Fund for Export Development in Africa (FEDA). A $670... View Details
- 10 Mar 2021
- News
Dream Job: Higher Ed’s New Hire
when a headhunter reached out, Lew decided to explore the opportunity at Columbia. “I’ve always encouraged members of my team to openly interview for positions that seem interesting,” she says. “When you interview for a job, you either end up feeling really, really... View Details
- 01 Sep 2023
- News
That Was Then, This Is Now
extracurricular exercise. Pulling from the Mary Oliver poem “The Summer Day,” Deifell asked his classmates to answer the question posed in the poem’s last line: “Tell me, what is it you plan to do with your one wild and precious life?” Then, drawing on his View Details
- March 17, 2021
- Other Article
Beyond Pajamas: Sizing Up the Pandemic Shopper
By: Ayelet Israeli, Eva Ascarza and Laura Castrillo
A first look at how the COVID-19 pandemic impacted e-commerce apparel shopping in the US and the UK. Extensive analysis and interactive graphics utilizing millions of transactions.
While the pandemic is still playing out, our preliminary investigations... View Details
While the pandemic is still playing out, our preliminary investigations... View Details
Keywords: Retail; Retail Analytics; Consumer; Pandemic; COVID; COVID-19; Apparel; Ecommerce; Online Shopping; Online Apparel; Online Sales; Returns; CRM; Customer Retention; Customer Experience; Customer Value; Digital; Customer Focus and Relationships; Customers; Health Pandemics; Consumer Behavior; Customer Relationship Management; Internet and the Web; Behavior; E-commerce; Retail Industry; Apparel and Accessories Industry; Technology Industry; United States; United Kingdom
Israeli, Ayelet, Eva Ascarza, and Laura Castrillo. "Beyond Pajamas: Sizing Up the Pandemic Shopper." Harvard Business School Working Knowledge (March 17, 2021).
- 26 Jan 2021
- News