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- All HBS Web
(1,410)
- News (215)
- Research (972)
- Events (3)
- Multimedia (5)
- Faculty Publications (342)
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- 17 Apr 2015
- News
A Driving Force for a Sustainable World
want to preserve the environment provides solutions that benefit everyone. “If each of us contributes a little bit, at the end of the day we can really meet the challenges the world is facing,” she says. Herlaut has spent 14 years... View Details
- 01 Dec 2017
- News
Ask the Expert: Human Intelligence
find an area where narrow AI is not having an impact,” says Seseri, which raises questions for business leaders in all sectors. How can e-commerce businesses benefit from artificial intelligence in the near future? And how will potential... View Details
Keywords: April White
- 01 Dec 2020
- News
Invest in the New Abnormal
future relationships. B2B firms that make special accommodations for customers in need today could reap the benefits of long-term loyalty. As an example, wedding website theknot.com is providing financial assistance to vendors such as... View Details
- 01 Mar 2006
- News
The Real Conflict
competing operations, driving employees toward public welfare systems, and creating urban sprawl. The savings to Wal-Mart customers appears large in relation to the surplus that it passes on to its stockholders. In recent years, the... View Details
- 01 Jun 2023
- News
The Exchange: The Tech Leader’s Tightrope
impact on the economic ecosystem, where Apple allows users to prevent ad tracking. But for whom is this data actually useful? What’s interesting here is that the data benefit some of Apple’s competitors, like Meta. Increasingly, students... View Details
- 01 Oct 1996
- News
"Service-Profit Chain" Links Members of Service Management Unit
costs of employee turnover? What are the benefits of a loyal customer base? These are questions that intrigue members of the Service Management unit. Judging from the popularity of the Service Management... View Details
Keywords: Susan Young
- 01 Oct 2002
- News
Banishing Balkan Ghosts
smuggling, and tax evasion. Armed bodyguards protect him on his frequent travels around the country. During a visit in 2001 to a major automobile factory, Djelic and other officials explained to employees that thousands of them would have... View Details
Keywords: Garry Emmons
- 01 Jun 2010
- News
MBAs on a Mission
was typical for an HBS Leadership Fellow. The program catapults new grads into high-level positions at nonprofit and public-sector organizations, offering access to CEO-level management and decision-making. Meanwhile, organizations View Details
- 15 Dec 2015
- News
The Year in Ideas 2015
business: Investing in employees keeps churn rates down and distinguishes Hello Alfred in a moment when quantity of transactions often wins out over quality of service. “If we serve our employees well, then... View Details
- 01 Feb 2000
- News
No Place Like Home
businesses and middle-income employees to New York City.) On the lower end of the wage scale, companies are forced to pay bonuses and to bus workers long distances to fill essential blue-collar positions. Says Harvey, "Firms must respond... View Details
Keywords: Garry Emmons
- 01 Oct 2001
- News
Q&A: Orin Smith
young consumers. I believe that will be true in our case. How would you describe the Starbucks company culture? It is highly aspirational and very people-oriented. Starbucks gives stock options to all employees (we call them partners); we... View Details
- 01 Jun 2009
- News
Cynthia Carroll
attention? Safety, first and foremost. Any fatality is a terrible thing, and there were too many throughout the group, particularly in South Africa, where 44 employees died in accidents the year before I took over. Two months after I... View Details
- 01 Jun 2012
- News
A Better World, One Idea at a Time
commission-based, door-to-door sales organization while reinvesting profits to expand and provide employee benefits in Haiti. In addition to the judges’ picks, the “Audience Choice” award went to Essmart, a... View Details
- 01 Dec 2018
- News
Hard Choices
that the system is today less popular than it once was. There are other reasons, as well, that could be covered in a different, longer speech. But we should all keep in mind that the benefits of capitalism are not so obviously and... View Details
Keywords: Seth Klarman (MBA 1982)
- 01 Sep 2014
- News
Afghanistan’s Hope and Light
done. Any contractor offering a payoff to Roshan was immediately blacklisted. Any employee caught taking or offering a bribe was instantly fired. “In emerging markets, you have to be very persistent and clear in your messaging—dogmatic,... View Details
Keywords: Julia Hanna
- 01 Mar 2011
- News
Two Kinds of Green
factory floor workers, that cut energy per unit of lip balm produced by 40 percent); “Dumpster dives” that bring employees face-to-face with the trash they throw away; and reimbursement for employees who buy... View Details
- 01 Oct 1996
- News
Leading In a New Era
overlap," Carty emphasizes. "As managers, our challenge is to convince all of our employees and their unions' leadership to change the way we have done business in the past and to create more economic value in the business for the View Details
Keywords: Nancy O. Perry
- 01 Dec 1997
- News
Banking on HBS
Stanford Business School, INSEAD in France, IESE in Spain, and Harvard's Kennedy School of Government. "EDP has helped create a working relationship between institutions with a truly global point of view," says Clark. "The Bank and the academic institutions will all... View Details
Keywords: Garry Emmons
- 01 Feb 2000
- News
Executives Convene to Discuss Consumer-Driven Health Care
employees, rapidly rising health-care costs, and the likely loss of existing protection against lawsuits for pain and suffering from medical events. She then disclosed the results of a 1999 KPMG survey of CEOs and consumers about consumer-driven health care. The firm... View Details
- 22 Jul 2014
- News
Hungry for Change
preschool children in low-income neighborhoods. "I'm in this work because I've got the heart for it," he says. Now five years into his time at Second Harvest, he continues to find inspiration in managing a $120 million organization with 150 View Details
Keywords: Agriculture